Customer Service Manager

SHARI REGINA VERNARSKY

***** ****** **** ********, ** 90604

562-***-****

**********@***.***

OBJECTIVE

To pursue a full time Administrative position with opportunity that will

allow me to utilize my vast years of experience and knowledge with a

dynamic company that will offer stability and long term compatibility.

EDUCATION

Frontier High School 1985-1989 - graduated 1989

Ashworth College currently pursuing an Associates of Science Business

Management

EMPLOYMENT HISTORY

March 2007 - February 2012

Novatek Medical Rental Group, Branch Manager/Account Executive

Oversee all customer accounts, receive and transfer all incoming telephone

calls, oversee mail and package distribution, prepare payroll, schedule

equipment maintenance, inventory control, maintain human resources files,

oversee all staff, dispatch deliveries and returns, manage rentals and

sales, petty cash reconciliation, maintain fleet service, create and

process purchase orders, maintain vendor management, create and maintain

shipping records, maintain equipment service records, generate production

reports, generate customer and interoffice correspondence, troubleshoot and

resolve complications, coordinate calendars and arrange travel, oversee

calOSHA compliance by acting as Safety Officer, oversee JCAHO compliance,

maintain MSDS logs, directly assist the sales team as well as the company

President and Vice President of Business Development.

March 2004 - March 2007

SRC Medical, Office Manager

Customer service, receive and transfer all incoming telephone calls,

oversee mail and package distribution, data entry, inventory control,

prepare payroll, schedule equipment maintenance, oversee employee calOSHA

safety training, maintain human resources files, maintain equipment service

files, dispatch deliveries and returns, petty cash reconciliation, create

and process purchase orders, create and maintain shipping records, maintain

all customer billing records, generate production reports, generate

customer and interoffice correspondence, troubleshoot and resolve

complications, oversee calOSHA compliance by acting as Safety Officer and

training staff in all aspects of safety, oversee JCAHO compliance, maintain

MSDS logs, directly assist the sales team as well as the company President

and Vice President.

January 2000 - March 2004

Bellflower Medical Center, Accounting Clerk

Disperse all vendor payments utilizing the AS400 software program, maintain

vendor files, maintain monthly budget reports, match vendor invoices, data

entry, general ledger coding, maintain weekly check runs, reconcile vendor

statements, match invoices to purchase order and department, research and

resolve errors and complications, directly assist the Chief Financial

Officer.

August 1988 - December 1999

Mediq/PRN Life Support Services, Office Manager

Oversee all customer equipment arriving for repair, oversee all customer

account files, receive and transfer all incoming telephone calls, oversee

mail and package distribution, data entry, create and maintain customer

billing records, inventory control, equipment maintenance scheduling,

prepare payroll, oversee employee calOSHA training, maintain human

resources files, maintain customer files, oversee all customer equipment

repairs, maintain equipment service records, create and process purchase

orders, create and maintain daily/weekly/monthly production reports,

oversee calOSHA compliance, oversee JCAHO compliance, maintain MSDS logs,

directly assist the Facilities Manager and Vice President of Operations.

** written letters of recommendation enclosed as well as contact

information for verbal recommendations **

Contact this candidate