Addison, Tx. 75001.
OBJECTIVE Seeking a challenging career in customer service and medical field
where I will be able to utilize my strong organizational skills,
educational background, and ability to work well with people, which
will allow me to grow personally and professionally. I am self-motivated
and able to work both independently and as collaborative team member.
2005 -2006 Remington College-Dallas Campus
Medical Assisting Program
1987-1988 University of Tyler
1986-1987 Tyler Jr. College
Medical Billing & Coding Patient Preparation Bookkeeping/Filing
Medical Records Visual Acuity Physical Therapy
Medical Office Management Blood Draws Ancillary Testing
Exam Trays CPR/AED Speciman
Patient Education Dosage Caculations OSHA Regulations
Microsoft Word Typing (55 wpm) Excel
Microsoft Office ICD-9/CPT Power Point
Documentation Appt. Scheduling Data Entry
2006-2014 CARING COMPANIONS HOME HEALTH CARE:
Provide the highest quality for seniors in facilities and hospitals. Took the
time and made the effort to make a difference in caring for seniors in
Multiple locations in the Metroplex.
2014 -2014 ACCOUNTABLE CARE CONSULTANT
Evaluate patients, Medical Records. Worked closely with Nurse
Practitioner and members of the care team in hospital settings within the Metroplex.
Special care for Alzheimer’s and Dementia patients.
2005-2006 PRESBYTERIAN HOSPITAL OF DALLAS
OB/GYN: Dallas, Tx.
Medical Assistant Externship 160 hour.
2004-2005 MBNA AMERICA: Addison, Tx.
TM New Account Specialist 1
Customer service, inbound and out bound calls. New activation of credit cards, data entry,
. and balance tranfers. Maintain customers account and records by updating information.
2000-2004 NETWORK ASSOCIATES Inc. (MCAFEE): Plano, Tx.
Responsible for facility related information, managed files for sales and
Marketing, assisted Human Resources with various projects, upload spreadsheets
And documents for various departments.
1998-2003 TAYLOR PUBLISHING COMPANY: Dallas, Tx.
Receptionist, customer services, digitizing, Data entry. Processed film and
assisted production of yearbooks, class rings, as well as graduation items.
1991-1998 AMERICAN AIRLINES: Arlington, Tx.
Reservations, customer service representative.
Gained experience in data entry and developed computer skills.
2003-Present EVENTS: Susan G. Coleman Breast Cancer Awareness.
HONORS: College Perfect Attendance and Honor Roll.
REFERENCES AVAILABLE UPON REQUEST