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Customer Service Medical

Location:
Downers Grove, IL
Salary:
open
Posted:
March 01, 2015

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Resume:

LATANYA RUTHERFORD

**** ****** ***.

Addison, Tx. 75001.

214-***-****)

acoi39@r.postjobfree.com

OBJECTIVE Seeking a challenging career in customer service and medical field

where I will be able to utilize my strong organizational skills,

educational background, and ability to work well with people, which

will allow me to grow personally and professionally. I am self-motivated

and able to work both independently and as collaborative team member.

EDUCATION

2005 -2006 Remington College-Dallas Campus

Medical Assisting Program

1987-1988 University of Tyler

Business/Administration

1986-1987 Tyler Jr. College

Radio/Technical Production

CLINICAL SKILLS

Medical Billing & Coding Patient Preparation Bookkeeping/Filing

Medical Records Visual Acuity Physical Therapy

Medical Office Management Blood Draws Ancillary Testing

Exam Trays CPR/AED Speciman

Collection

Patient Education Dosage Caculations OSHA Regulations

ADMINISTRATIVE SKILLS

Microsoft Word Typing (55 wpm) Excel

Microsoft Office ICD-9/CPT Power Point

Documentation Appt. Scheduling Data Entry

EXPERIENCE

2006-2014 CARING COMPANIONS HOME HEALTH CARE:

Provide the highest quality for seniors in facilities and hospitals. Took the

time and made the effort to make a difference in caring for seniors in

Multiple locations in the Metroplex.

2014 -2014 ACCOUNTABLE CARE CONSULTANT

CUSTOMER CARE:

Evaluate patients, Medical Records. Worked closely with Nurse

Practitioner and members of the care team in hospital settings within the Metroplex.

Special care for Alzheimer’s and Dementia patients.

2005-2006 PRESBYTERIAN HOSPITAL OF DALLAS

OB/GYN: Dallas, Tx.

Medical Assistant Externship 160 hour.

2004-2005 MBNA AMERICA: Addison, Tx.

TM New Account Specialist 1

Customer service, inbound and out bound calls. New activation of credit cards, data entry,

. and balance tranfers. Maintain customers account and records by updating information.

2000-2004 NETWORK ASSOCIATES Inc. (MCAFEE): Plano, Tx.

Receptionist-Office Coordinator.

Responsible for facility related information, managed files for sales and

Marketing, assisted Human Resources with various projects, upload spreadsheets

And documents for various departments.

1998-2003 TAYLOR PUBLISHING COMPANY: Dallas, Tx.

Receptionist, customer services, digitizing, Data entry. Processed film and

assisted production of yearbooks, class rings, as well as graduation items.

1991-1998 AMERICAN AIRLINES: Arlington, Tx.

Reservations, customer service representative.

Gained experience in data entry and developed computer skills.

2003-Present EVENTS: Susan G. Coleman Breast Cancer Awareness.

HONORS: College Perfect Attendance and Honor Roll.

REFERENCES AVAILABLE UPON REQUEST



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