Project Management
Resume:
Umesh Khadaria
**** ********** ***., *** ** ********.*****@*****.***
Madison, WI-53726 608-***-****
BACKGROUND SUMMARY
Experienced Project Manager offering 7+ years of success leading all phases of diverse domain projects; MBA, PMP, CSM,
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and Lean Six Sigma credentials; demonstrating a trend of increased responsibilities and team management.
Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive
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process improvements, risk management and bottom-line gains.
Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives
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and their respective teams.
Expert in agile and waterfall project management methodologies; able to manage large project teams and known for high-
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quality deliverables that meet or exceed timeline and budgetary targets.
PROFESSIONAL EXPERIENCE
Great Lakes Educational Loan Services 06/14 - Present
Project Leader Madison, WI
(E-Commerce Borrower Experience)
Great Lakes is one of the largest (non-profit) student loan servicer and guarantor in the United States servicing and
managing more than 200 billion dollars in federal government Student Loans.
Accomplishments include:
● Managed and led the rollout of robust, scalable, and secure electronic data interchange product feature allowing
borrowers to submit documents electronically reducing processing time from weeks to hours
● Performed cost-benefit analyses & ROI assessments that were used as the basis for decision making on proposed IT
implementations
● Initiated, developed and managed the introduction of Scrum Framework allowing more effective team collaboration
across broad technical, financial and business disciplines
● Collaborated with Marketing teams to reposition Great Lakes E-Commerce website, creating detailed project
roadmaps, schedules and work breakdown structure effectively increasing customers social media response by 200%
State of Wisconsin Investment Board (SWIB) 05/13 - 12/13
Business Process Management Intern Madison, WI
SWIB is responsible for managing the assets of Wisconsin Retirement Fund & State Investment Fund amounting to $100
billion.
Accomplishments included:
● Managed a comprehensive organization-wide planning process to generate a dynamic 5 year strategic plan for SWIB
● Collaborated with senior management to plan, schedule and execute all stages of enterprise software implementations.
Assessed business implications for each project and monitored progress to meet deadlines, standards and cost target
● Achieved $100K in annual cost savings through performing process mapping and eliminating non value added
activities for the new portfolio on-boarding process, including tracking performance and risk
Tata Consultancy Services (TCS) 04/11 – 02/12
Product lead / Consultant Mumbai, India
Responsible for delivering projects against agreed scope, budget, schedule and customer expectations.
Accomplishments included:
● Defined the product roadmap and managed prioritization and trade-off among customer experience, product
performance and operational support load for a leading commercial banking system (TCS B@NCS) for Tata Capital
Limited and Credit Union of Australia
Resume: Umesh Khadaria
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● Implemented new methodology to streamline the data migration process for the Loans module from 20 hours to 6
hours resulting in 50% cost savings
● Developed business cases for continuous improvement for the clients, identifying key areas of modification including
process controls that minimized project management activity by 20% and improved compliance control
● Prepared estimates of billable hours for account executives and managed corresponding project workflow according to
budget proposals. Improved accuracy of budgeted hours to increase company capacity and profit
● Managed, trained and developed a team of onsite developers responsible for the provision of expert support for
software implementations used by the client’s loan servicing division
IBM 05/08 – 03/11
Business Service Supporter / Consultant
Client: ABN AMRO Bank Amsterdam, Netherlands
● Led the problem and change management teams as part of BSS Finance with zero delinquency report
● Developed and optimized the Basel II reporting process assessing the risk for potential failure and regulatory
violations with 97% success ratio
● Performed market analysis and identified future resource requirements for the data-warehousing and finance teams for
the technical merger of ABN AMRO and Fortis Bank interpreting business trends and mitigating the technology
expenditure by 25%
● Primary point of contact between the technology and business user groups with responsibility for introduction of
functional specifications, resolving complex technical issues and creating training manuals for business users
● Tested and analyzed business applications and ensured Sarbanes-Oxley (SOX) compliance for all processes with
100% success ratio
EDUCATION & PERSONAL DEVELOPMENT
Masters of Business Administration (Full-Time) – University of Wisconsin, Madison May 2014
Areas of Study: Strategy and Finance – GPA: 3.87 Madison, WI
Consulting Projects (Live Company Engagements):
Garden Ridge Home Decor
Pre-IPO market analysis; E-commerce retail, real estate, and business case development recommendations.
Universal AET
Guided Universal’s effort for risk prioritization of its strategic growth goals, investments and product offerings
The Manitowoc Company
Created Business plans for strategic acquisitions & evaluated current strategic and risk imperatives
Arista Networks
Developed Middle-east market entry strategy along with market segmentation for high end network products.
Awards:
Campus Leadership Award, ISS
Academic Achievement Award, ISS
Certified Scrum Master (CSM) – Scrum Alliance
Project Management Certification (PMP) – Project Management Institute
Lean Six Sigma Certification – IASSC
ITIL V3 Foundation Level Certification - Exin
Bachelor of Engineering – Maharishi Dayanand University May 2007
Focus: Electronics & Communication
ADDITIONAL SKILLS
Technological Skills:
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o SAP ERP, IBM Mainframe Technologies (Cobol, JCL, DB2), TCS B@NCS, Business Objects, MS Visio and
Office, MS Project, SQL, BPM tools, Atlassian product suit (Confluence, Jira), Web technologies
Co-Founder of Seth Shri Moolchand Khadaria trust, an organization working for the empowering of women and child education
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in rural Rajasthan, India
Resume: Umesh Khadaria
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