Customer Service Assistant
Resume:
Cover Letter
Upon reading the job description you have posted, I am certain I would be a perfect fit for the position
at hand. I am extremely computer efficient, and make an excellent assistant/office
administrator/support for all who are in need of it in the office when necessary. I possess very good
listening skills, am not afraid to ask questions, and am extremely straightforward, acting as a key
problem solver when issues may arise.
I am very skilled in math, possess excellent reasoning skills, and give 100% attention to detail. I have
extensive experience in the role of executive assistant and administrative assistant, as detailed in my
resume attached. I am looking for a position such as the one listed here because it involves assisting
and organizing for an executive, which truly is my forte.
In hindsight, I believe I am best fit as an assistant to a smart, busy individual or company. I seem to
flourish in that role, and I enjoy the fast paced environment which surrounds such
individuals/companies. I work quickly and efficiently under pressure, and truly enjoy being busy.
The position you are looking to fill reads to me as exactly the kind of opportunity for which I have
been searching. Please review my attached resume and contact me at your convenience. I thank you
for your consideration, and look forward to hearing from you.
Sincerely,
Paige E. Nunley
Paige E Nunley
Middletown, NY 10941
(Tel) 845-***-****
*****.*.******@*****.***
Objective
To obtain long-term employment with a company that promotes career advancement and
opportunity, emphasizes teamwork, and focuses on group strength, while, at the same time,
recognizing individual ability and its most useful application towards the benefit of the team.
Summa ry of Skills
• •
Very charismatic and personable Welcome the opportunity to learn
i ndividual who takes pride in a a new skill and perfect it, while
s trong work ethic and desire to maintaining a deep sense of
consistently obtain the responsibili ty and the capacity to
satisfaction of my customers and learn from mistakes.
employers.
• •
Maintain an optimistic atti tude Self- motivated and very
and high motivation level organized, paying close attention
t hroughout any task. to detail and time management.
• •
Take pride in learning and doing Enjoy interaction with others and
my job to the best of my abilities, possess inherent leadership
w hile keeping an eye open for qualities in combination with a
p rocess improvement/refinement. sense of approachabili ty that
p romotes the desire to learn in
others and strengthens ties within
t he unit.
Work Experience
Patient Services Representative
February 2014 – Present
C rystal Run Healthcare – U rgent Care. M iddletown, NY 10941
• Answers patient inquir ies about billing, procedures, policies and available services.
• Deals with complaints.
• Acts as a liaison between patients and insurance companies, and facilitates communication
between patients and doctors, medical staff and administrative staff.
• Responsible for the registration of patient to the practice and perform duties related to
patient/visitor customer service.
• Heavy phone volume.
• E xtensive knowledge of both old and recently implemented computer programs and
i nsurances.
BraceSetters
M arch 2013 to February 2014
Patient Service Representative
• Answers patient inquir ies about billing, procedures, policies and available services.
• Medical record keeping.
• Acts as a liaison between patients and insurance companies, and facilitates communication
between patients and doctors, medical staff and administrative staff.
• Responsible for the registration of patient to the practice and perform duties related to
patient/visitor customer service.
• Heavy phone volume.
• E xtensive knowledge of both old and recently implemented computer programs and
i nsurances.
Cosmo P rof
August 2011 to May 2012
Sales associate
• Inventory maintenance.
• Store facing.
• Assisting customers with product questions.
• Providing recommendations based upon the desired outcome.
• Cash out and money drop to bank.
T.G.I F r idays
September 2010 to August 2011
Food Runner - Hostess
• Maintaining a clean and organized host station.
• Welcoming and seating guests.
• Quoting specials.
• Maintaining server rotation and t ime chart.
• Running food, cleaning tables and some light bussing during busy hours.
Education
Orange County Community College, September 2010 – May 2013
Associates Degree, Business Administration
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Orange Ulster Boces, September 2008 – June 2010
NYS Cosmetology License
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1000 + hours
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Pine Bush H igh School, September 2006 – June 2010
Regents Diploma
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Contact this candidate