****C Washington Avenue, Evansville I N 47715
Dedicated and focused Office Assistant who excels at prioritizing, completing multiple tasks
simultaneously and following through to achieve project goals. Seeking a role of increased
responsibility and authority.
Microsoft Office proficiency Strong listener
Excel spreadsheets Independent when needed
Meticulous attention to detail Can work under pressure
Results-oriented Team leader
Strong interpersonal skills Multitasking proficient
Understands grammar 66 WPM
Dedicated team player Challenge acceptance
Strong problem solver Punctual
Professional and mature Thinking ahead
Time management Dual monitor experienced
Increased office organization by developing more efficient filing system and customer database protocols.
Worked closely to an insurance agency. Trained in using two computer screens at one time while taking
a phone call and multitasking between 10 programs. When in school, got the merit of showing
leadership. Technologically skilled in multiple fields, including softwares. Great feedback from previous
customers throughout my career life.
AT&T July 2014 to Current
Customer Service Representative
Managed daily office operations and maintenance of equipment. Assisted each and every customer the
knowledge of billing and area outages if applicable. Deescalating situations in which the customer was
not accepting. Worked with 8-10 programs at once per call. 60-70 calls per day on average.
Harrison High School 2014
High School Diploma : General
Evansville, IN, USA
Emphasis in Business Mathematics. Office Administration coursework while working in the front office
of the school. Showed leadership in all classes. Was in advanced classes up until graduation. Wrote a
letter of recommendation for a previous teacher.