Customer Service Assistant
Resume:
Amber Sherer-Bronikowsky
*****.***********@*****.***
**** ******* **. ********, ** 77046
Hardworking front desk receptionist with excellent communication skills and a pleasant
personality, can multi-task efficiently and adjust as per changing environments.
OBJECTIVE
Seeking a position of Receptionist where expertise in greeting customers, answering phone and
handling mail will be fully utilized to increase the company’s client base and operational
efficiency.
WORK EXPERIENCE
Data entry clerk/ office assistant Tri-tech Houston, TX
08/2014- Present
• Data entry; proficiency in typing
• Processed payments from clients.
• Billed clients for services.
• Customer service duties.
Server Buffalo wild wings Richmond, TX
06/2013 - 08/2014
• Cleaned restaurant’s premises before starting and after closing
• Counted and received the bill of food/ beverages and took payment from the patrons
• Greeted patrons and answered questions regarding the menu
• Took orders from customers
Supervisor Wingstop Katy, TX
12/2011 - 02/2013
• Supervises up to 10 employees
• Interviewed, hired, and trained employees
• Addressed complaints and resolved problems
• Trained workers
• Assigned and coordinated work of employees
• Supervised serving of meals
• Inspected kitchen and dining areas
• Ensured sanitary standards
Front desk receptionist/ assistant Veterinary Services El Campo, TX
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Amber Sherer-Bronikowsky
*****.***********@*****.***
2141 McCrary Rd. Richmond, TX 77046
03/2012 – 08/2012
• Scheduled and rescheduled appointments as necessary
• Took telephone calls to provide information and answer queries
• Cleaned and maintained the office area
• Assisted vet with clinical procedures when required
Veterinary Receptionist Veterinary Services Richmond, TX
02/2011 – 08/2011
• Functional knowledge of reception duties and client communication
• Hands on experience of medical records, and clinical procedures associated with animal care
• In depth knowledge of assisting the vet in administering medication and writing prescriptions
• Proven record of handling and processing laboratory samples
• Avamark system
Receptionist/Administrative Assistant CNA Houston, TX
04/1999 – 08/2005
• Able to give precise and detailed information to visitors
• Demonstrated ability to screen visitors and answer routine requests for information
• Proven ability to maintain work area and entrance hall in neat and orderly manner
• Excellent knowledge of medical terminology
• Dedicated and meticulous – utmost level of accuracy and attention to detail
EDUCATION
Sandford Brown Institute of Technology Medical Assistant 2008- 2009 Houston, TX
J. Frank Dobie High School Diploma 2001- 2005 Houston, TX
References are available upon request
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