IT Leadership

MATTHEW REED

281-***-**** ************@*****.***

SUMMARY

An experienced leader who understands the importance of operational excellence and continuous improvement.

Works with employees and customers to establish performance targets and to ensure objectives are met.

Provides business and IT solutions to the customer. Has a vision to continually increase value by expanding

services to the organization while maintaining fiscal responsibility – a “do more with less” approach. Develops a

culture of accountability and achievement.

EMPLOYMENT HISTORY

Sirius Solutions

Director, Strategic Advisory & Leadership Services (2013 to 2015)

Industrial Services client

Led core project team of 20+ internal and external resources in a >$2M dollar turnaround project for a

distressed worldwide safety service company

Managed organizational change for rollouts in the US, Canada, Europe and the Middle East

Delivered early results which positively addressed revenue leakage and margin erosion, improving the

client’s profitability

NRG Energy

Director, IT (2012 to 2013)

IT Operations, Projects and Continuous Improvement

Led a department with 6 teams and 65+ employees/contract staff

Cut annual project budget by 60% from $7.5M down to $3M

Managed $16.5M dollar operational budget

Reduced operational expense budget by $150-400K per year for the past 3 years

Permanently decreased IT Service Center standing ticket queue by 91% in a 3 week period

Increased IT Help Desk Grade of Service from 54% to >70% within 2 months

Implemented ~35 projects annually for the past 6 years within budget, over 90% on time

Responsibilities and Leadership

Provided program management all IT-related M&A activities for the entire company

Led departmental vision, strategy and goal setting workshop

Actively coached employees to become leaders using guided and independent practice

Planned architectural & process improvements for key customers & systems supported

Championed process improvement for other areas in the company

Participated in Rebuilding Together Houston, blood drives and tree plantings

IT Manager, Projects & Analysis (staff of 10) (2008 to 2012)

Team & Individual Management

Managed operations of the IT Plant Operations & Enterprise Support Project and Analysis team

Established a PMO; recognized by Deloitte for best in company IT project management

Created boiler plates for IT work streams to support the company’s aggressive merger and acquisition

activities, shortening the IT due diligence process by 30%

Provided project management excellence for ~15 new construction and M&A activities annually

Directed the IT department’s yearlong internal process alignment effort at the request of the SVP, which

resulted in 400 hour/year improvement in efficiency

Provided management guidance outside the department to groom other leaders

Project Manager / Senior Business Analyst (2006 to 2008)

MATTHEW REED

281-***-**** ************@*****.***

Project Management

Managed full life-cycle projects ranging from short, inexpensive internal efforts to projects lasting 2-3 years

in duration and costing over $3M

Worked with development teams to implement software solutions, reports & process improvements

Served committees which redefined NRG Project Management and Change Management procedures

Heavy involvement in IBM’s Maximo Enterprise Asset Management application

Business Analysis

Documented business cases, process improvements, functional & non-functional requirements, use cases,

data and process flows using UML standards

Performed gap analysis on current to future state process and system changes

Led QA efforts for implementations, upgrades, and enhancements

Defined the department’s internal interaction model

Katy ISD

Business Analyst, Lead Technologist (1997 to 2006)

Business Analysis & Project Management

Formulated and managed a centralized data management team of 10

Documented processes, work flows, requirements, use cases, data flows

Trained users on software and new processes

Led QA efforts for implementations, upgrades, and enhancements

Performed system security audits

Managed full life-cycle projects (in house and COTS applications)

Led development efforts and implemented custom software solutions

Information Systems and database development

Integrated systems; ETL processes; created custom reports

Created stored procedures, and data conversion scripts using SQL

Managed enterprise-wide systems such as Novell Netware and Symantec AntiVirus Corporate Edition

EDUCATION

Auburn University- Master of Management Information Systems

Texas A&M University- Bachelor of Science in Interdisciplinary Studies, Mathematics emphasis

PROFESSIONAL DEVELOPMENT

NRG – Foundations of Management AMA – Project Management

AMA – Management Excellence AMA – Successfully Managing People

AMA – The Voice of Leadership LeadEra – Advanced Leadership Communication

AMA – Moving from an Operational Manager to a IIL – Writing and Managing Requirements

Strategic Thinker Documents

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