Frank S. Alfone
Raleigh, NC **610
*********@***.***
Education:
• Toyota School for Automotive, A/C, and Electronics (1993)
• Nissan Prep School for General Auto Repair, Manual Transmissions, and Automotive Electrical (1988)
• Belleville High School (1974-78) including 3 years vocational Automotive
Work Experience:
• Wheel Keep You Rolling, Lead Mechanic/Customer Service Manager- 2008-PRESENT
Responsible for automotive work done including; engines, transmissions, brakes, etc. Direct supervisor for two mechanics. Responsible for billing, deposits, customer service requests/concerns, part orders, etc.
• The Tire Hut, Shop Technician/Manager- 2000-2008
Direct automotive repair work, vendor account management, billing, etc. Responsible for insuring occupational and employee safety. Maintained an efficient and safe workplace utilizing established policies and procedures in accordance with osha laws.
• Bloomfield BMW, Automotive Technician- 1996-2000
New and used prep and repair.
• Caldwell Toyota, Automotive Technician/Crew Chief- 1992-1996
Automotive repairs specializing in Toyota brand vehicles, air conditioning repairs, all electrical repairs, etc. Worked closely with a team of technicians under direct supervision to repair vehicles in a timely fashion.
• Lynnes Nissan, Automotive Technician- 1988-1992
General auto repair, specialized in transmissions, increased my skill set to include Nissan specific products and general auto electronics.
Skills:
• Ability to operate automotive equipment for any necessary repair required
• Managerial experience
• Customer service skills
• Ability to multitask
• Service writing experience
• Extensive knowledge of parts and tools
• Vendor accounting
• 35 years of automotive repair experience