Elva Murillo
************@*****.***
February 26, 2015
It is my pleasure to be contacting you regarding the Receptionist position posted. I have several
years’ experience as an assistant manager. I understand the importance of being personable,
professional, and focused. I understand that a good support staff is the lynchpin of a successful
business.
While holding positions in the assistant manager for the past 3 years, I have developed the aptitude
to quickly adapt to the work methods and routines of my employers. My strong work ethic leads to
me getting tasks done swiftly and efficiently, and my ability to time manage and multitask ensures
that I am capable of keeping up with various projects and assignments. Patience and dedication are
immeasurable qualities which I have also attained while working in high paced settings and I am
certain will only prove to be beneficial characteristics to whatever work environment I am in.
Throughout my career I have demonstrated for my employers an exceptional facility for meeting
organizational objectives and demands. Every quarter of the year we are in charge of talent,
operations or merchandising. Being with the company I have learned to make sure hiring is done,
all paper work is correct in their files. Having the correct people on staff is very important.
Operations have showed how to keep up with receipts, our media, and order supplies. Also make
schedules, making sure all associates availability is correct every semester. Merchandising has
shown me the importance of visuals. Doing over nights, shipment, and making sure the store looks
the best that it can are some of the responsibilities.
If my abilities meet the needs of this position as well as your company, I would greatly appreciate
the opportunity of speaking with you personally at your earliest convenience. Thank you for your
time.
Sincerely,
Elva Murillo
Elva Murillo
238 Disney Arcola, TX 77583
************@*****.***
OBJECTIVE:
Obtain a position as a receptionist where I can maximize my organizational skills in a challenging
environment, as well as achieving a high degree of work efficiency.
SUMMARY OF QUALIFICATIONS
• Greeting visitors, determining nature of business and directing to concerned person
• Highly skilled in answering and forwarding phone calls
• Hands on experience in receiving, sorting and routing mail
• Bilingual: English and Spanish
• Extremely capable of keeping reception area clean and organized
• Expert in ordering, receiving and maintaining office supplies
Personal Characteristics
Excellent communication skills
•
Creative thinking skills
•
Responsible; good management skills
•
Leadership skills; exhibits good judgment
•
Fast learner and hardworking
•
Team player
•
Work Experience:
American Eagle Outfitters
Pearland TX
July 2012 to present
Assistant Manager
Responsibilities
Motivate team through leadership and following of AEO core values
•
Develop and retain top sales talent for the store
•
Participate in productive management and team meetings
•
Execute visual directives
•
Direct and execute brand merchandising
•
Scheduling the correct associates at peak times
•
July 2010 July 2012
Sales Associate
Responsibilities:
Taking care of customers’ needs
•
Lead cashier
•
Cashier trainer
•
Style consultant
•
Shipment
•
Overnight floor set
•
McCory Engineering. Inc
Westchase Dr, Houston TX
May 2012 August 2012
Intern
Responsibilities:
• Organize Files
• Make sure Clients had correct address in files
• Help organize events
• Call to make sure appointments were correct, customers informed
Forever 21
Sugar Land, TX
October 2009 October 2010
Sales Associate Head Cashier
Responsibilities:
Customer Servicing
•
Head cashier
•
Count Down Register
•
Cashier trainer
•
Style consultant
•
Shipment
•
Overnight floor set
•
Fitting room
•
Education:
Houston Community College
10041 Cash Road Stafford, Texas 77477
Hightower High School
3333 Hurricane Lane, Missouri City TX 77459
Professional References
Shane Sexton
Store Manager- American Eagle Outfitters
*****.*.******@*****.***
Former Supervisor; Acquainted with since January 2013
Nicholas Ross
Key Holder- American Eagle
************@*******.***
Former Key Holder; Acquainted with since May 2013
Tuyen Mai
Store Manager-Pacsun
Former Supervisor; Acquainted with since 2009
Maria Chapa
School Secretary; Hightower High School
Former Administrative Assistant; Acquainted since August 2008