Customer Service Sales Representative

Michael Tucker

Field Service Professional at Vivint

**** ****** ***** ****** - **********, AL 35405

****************@*****.*** – 205-***-****

Work

Experience

Field Service Professional

Vivint Inc.-Security Alarms & Home Automation-- Birmingham,-Tuscaloosa, Alabama

September 2011 to Present

• Work out of home by being self-supervised and self-dispatched for on time arrival at daily service

calls or Installs

• Drive for long periods of time to take care of customers Tuscaloosa and Surrounding Areas

• With a high amount of customer service, install, program and service Honeywell, Ademco & 2GIG

authorized equipment in customers’ homes.

• Work safely and responsibly to avoid injuries, damage to property, loss of unused materials, and

clean up installation debris.

• Apply a variety of other skills gained from job categories such as Maintenance, Construction,

Electrician, Driver, etc...

• Explain system capabilities and operation to customer

• Ensure the adequate stock levels of Equipment are maintained by daily auditing Inventory and

placing orders for Equipment based on hand Levels

• Complete all necessary paperwork, including work orders, service orders, customer contracts,

and time clock forms.

• Promote and sale additional equipment and services based upon Customer’s needs

District Sales Representative

APEX Merchant Group- Tuscaloosa, AL

April 2011 to September 2011

• Provide outstanding high quality solutions to business merchants

• Schedule qualified appointments with local merchants

Warehouse Associate

Home Depot Distribution Center –McCalla, AL

November 2010 to April 2011

• Maintained inventory

• Shipped and packaged inventory

• Lift operator

Sales Associate

Sherwin Williams-Selma -

Tuscaloosa, AL

October 2009 to November 2010

• Provided quality customer service to each customer

• Opened and closed store

• Maintained acceptable appearance of the store

• Responsible for store deliveries to area businesses

• Maintained upkeep of company's vehicle

• Unloaded merchandise from trucks using forklift

Machine Operator

Georgia Pacific -Thorsby, AL

August 2007 to June 2008

• Operated heavy machinery (i.e. forklift, sheet stacker, knowledge of lathe machine)

• Ensured upkeep and maintenance of machines

• Stacked sheets of plywood

• Operated and used other small hand tools

• Worked in a production atmosphere

Education

Networking Systems Administration, Project Management

ITT Technical Institute- Bessemer, Alabama

March 2014- Present

Education, Business Management & Supervision

Concordia College – Selma, AL

January 2006 to January 2010

Additional Information

SKILLS and OTHER SKILLS

• Microsoft Word, Microsoft Power Point, Microsoft Excel

• Level 1 Security Alarm Installer

• HVAC Apprentice Certification

• Lock Smith Certification

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