Human Resources
Resume:
Jenny Franke
************@*****.***
http://www.linkedin.com/in/jennyfranke
Human Resources Experience:
• •
Employee relations New-hire orientation
• •
Interviewing, hiring and terminations Full-cycle recruiting
• •
Training leaders on coaching and Creating, streamlining and
corrective action procedures implementing training programs,
• including safety training
Employment law
• Internship Program Management
• Union avoidance training and
• “Turn around” specialist
experience in a union environment
• •
Benefits re-enrollment Salary planning
Work Experience:
HR Manager October 2013-present
GE Healthcare
• Employee relations and management support for 300+ remote employees
• Drove performance management and ensured fair and effective team management
• Partnered with management team to effectively staff teams and manage and promote team
and individual employee development
• Internship Program Manager working to standardize and improve program
o Partnered with DeVry on a national level
o Set strategy for program and created a mentorship component and standardized
technical and professional training for interns
• Co-lead the Services Technical Leadership Program for high-potential service employees
• Created and delivered content for our Leadership Learning Essentials Program geared
towards line-managers
• Investigated ombuds cases
• General HR duties such as salary planning, recruiting, hiring, terminations, employee
relations, performance improvement plans and benefits
Recruiter August 2010-Oct. 2013
GE Healthcare/Kelly OCG
A. Supported sales and services including Service Sales and Commercial Operations
B. Support a remote/field client base
• Repeatedly turned around poor client relationships
• Executed military recruitment initiative; had most military hires on team for 2012 and overall
team finished above goal
• Executed diversity hiring to exceed company set goals
• Created training programs for new hires and conducted training for entire department
• Created new job descriptions prior to organizational change
• Worked on Employer Branding, particularly for college recruiting
• Streamlined and standardized intern hiring process and created a college recruiting toolkit
• Partnered with managers and HR for both coaching and issue resolution
• Partnered with HR on hiring initiatives such as new business, diversity Meet and Greets and
intern hiring in preparation for upcoming retirements
• Achieved highest intern conversion rate compared to other zones and EID program
• Consistently chosen to be a part of process improvements, various committees and piloting
new programs including BUC/ADN workflow forms, interview scheduling, new Interview
Decision Form pilot, SRI job descriptions, military hiring, diversity hiring etc.
• As a senior recruiter, mentor more junior recruiters and function as a subject matter expert
on customer service, process and OFCCP compliance to entire department
Corporate and University Relations Recruiter/Project/HR Coordinator May 2007-Aug. 2009
The Novo Group-Rexnord, P&H Mining/Joy Global & Brady Corporation
• Full-cycle recruiting specializing in University Relations, Manufacturing and Engineering
• Created a visible HR presence in the manufacturing plant resulting in employees feeling
more at ease brining up any concerns or questions
• Responsible for implementing and executing recruiting process for clients and working on-
site (large manufacturing plants) integrated into client’s HR group
• Coached hiring managers on interviewing skills and employment law
Logistics/Guest Service Team Leader/Supervisor 1998 –2007 and
July 2009-August 2010
Target
• Reversed a failing process from worst in the district to first in the district and later became
one of the top performing stores out of approximately 1,500 Target stores
• Handled employee relations ensuring an environment where everyone felt valued
• Trained other leaders on corrective action procedures and the required documentation
• Led team in increasing the Logistics Operational Score from 66% to 100% capturing
approximately $500,000 worth of lost revenue
• Facilitated logistics training for all new executives in the district
• Created, implemented and ensured training programs were followed
• Responsible for safety training including powered equipment certification
• Conducted new hire orientation
• Resolved guest complaints, ensured guest satisfaction and clarified and enforced policies
• Interviewed and selected all candidates for the store and occasionally the district
• Lead teams of 15-40 employees
C. Selected to open new stores and helped hire and train the 200+ person team
D. Role as Team Leader on Duty and ensured store and team produced a great experience for
our guests while achieving business goals
• Vendor management and managed new concept of food in a general merchandise store
International Work Experience: Summer 2000
Project Management Translator
ABB-Asea Brown Boveri
• Worked in Västerås, Sweden translating PM documents from English to Swedish
Education:
University of Wisconsin-Milwaukee December 2004
• BBA in Marketing and BS in International Economics with a minor in Business and Legal
Spanish and a Certificate in International Business
E.
F. University of Wisconsin-Milwaukee
G. Masters in HR and Labor Relations May 2016
La Universidad Complutense-Madrid Summer 2002
H. Studied Spanish and European Business
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