JOE STRALO
**** ***** ****** ************, ** ***48 Phone: 267-***-**** *******@*****.***
ORIGINAL THINKER/VISIONARY/FUTURIST/LEADER
Dynamic business leader who is motivated to enable and support my co workers and clients
Ability to envision, conceptualize, model, and observe details. The result is my recognizing patterns and
heading off small issues before they become bigger problems.
Client first mentality: in my 25 year career, I have experienced success, as an account manager through
relationship building and putting my customers/clients’ needs above my own. I also don’t panic when things
don’t go according to plan. Those attributes endear me to others, inside and outside of the organizations that
I serve
Entrepreneur in approach: I treat my employers’ business as if it were my own. Although highly analytical in
nature, I have the unique ability to blend the quantitative with the qualitative and present ideas and influence
decision makers at all levels of an organization.
My ability to maintain my composure under pressure, to think as a visionary, and to communicate effectively
using disparate mediums to people on different levels are what set me apart from others
REAS OF EXPERTISE
A
Communication skills Six Sigma VPN
Thought leadership Project Management Firewalls
Relationship building Customer experience Data routing and switching
Group presentations Change management LAN/WAN
ROFESSIONAL EXPERIENCE
P
Verizon Wireless, Trevose, PA
Advanced Solutions Architect 2010 Present
• Lead account teams and business customers through complex wireless telecommunications solutions. Using the
AXIOM sales model, I translate customer inefficiencies/opportunities into technical solutions/business
requirements while building and communicating the value proposition of proposed solutions
• Contribute to improving machine to machine business sales within assigned territory by 161% over three years by
building relationships and acting as a trusted advisor for my sales teams and for enterprise business customers
• Subject matter expert in wireless communications/LTE networks, IT security, business continuity/disaster recovery,
cloud computing (SaaS, IaaS, and PaaS), and private wireless networks
• Develop and deliver technical presentations to C level executives, as well as IT managers and directors and
tailored content to audiences as appropriate
• Lead and develop reports that are delivered to senior management on a monthly basis
Verizon Wireless, Trevose, PA
Data Sales Consultant 2006 2010
• Partnered with retail sales channel to develop and implement tactics that improved revenues derived from data
products
• Project manager for wireless workshops in the Philadelphia regional store channel. Program goal was to improve
the retention of Verizon Wireless customers in the retail realm. Led cross functional teams with representatives
from quality assurance, training, and key vendor partners to develop the curriculum. The program was adopted
1
by Verizon Wireless on a national level and is now a regular part of each Verizon Wireless’ daily store schedules.
Result was a 10% reduction in return rates
PROFESSIONAL EXPERIENCE (CONT.)
LG WIRELESS/MARKET STAR
Product Specialist – Philadelphia Region 2005 – 2006
• Cultivated and managed relationships with key strategic sales outlets, consisting of over 1,000 LG Wireless dealers
such as Verizon Wireless, AT&T, Sprint, Best Buy, and Radio Shack
• Provided platform training and individual coaching to increase product knowledge to support salespeople in
presenting complex wireless products with confidence and success
• Recognized each quarter for top performance in serving as liaison and building relationships between LG Wireless
and its’ dealer base
GATEWAY/BDS MARKETING
Market Development Manager 2003 2004
• Led cultural change in the northeastern U.S. territory during Gateway’s transformation from a build to order
model to consumer electronics retailer. Continually evaluated sales staff by observing behaviors and providing on
the spot coaching. Efforts resulted in an increase in operational efficiency by shortening the average transaction
time from 56 minutes to 30 minutes
• Increased territory revenue by 22% in just under one year. Expanded regional mystery shopping scores by 18%.
Increased sales closing rates from 18% to 34%. Maximized clients’ incremental revenue by $7.2 million ($52.07
in gross margin per transaction)
KYOCERA MITA OF MANHATTAN
Account Executive 2000 2001
• Improved sales in assigned territory by 62% ($85,000 in annual revenue to $225,000 in annual revenue) in an
under performing territory. Recipient of the company’s highest honor, President’s Club, in first year of
employment by achieving 171% of quota
JVC COMPANY OF AMERICA
National Product Marketing Specialist 1997 – 1999
• Responsible for leading marketing efforts for JVC display division; key point of contact for buyers and
merchandisers from “big box” retailers such as Best Buy and HH Gregg. Led product launches by managing
relationships with public relations and advertising agencies to ensure proper execution of sales strategies
• Managed the launch of new products into the consumer electronics marketplace. Managed public relations and
advertising agencies, planned presentations and designed booth space at major industry trade shows, such as the
Consumer Electronics Show
PPLICATIONS & TOOLS
A
MS Office; MS SharePoint; MS Office 365; MS Azure; MS SQL; Windows Server; SFDC
DUCATION, CERTIFICATIONS & MEMBERSHIPS
E
Masters Business Administration, Drexel University, Philadelphia, PA, June 2006
Bachelor of Arts, Lycoming College, Williamsport, PA, May 1001
Certifications & Memberships:
PMP (PMI) Candidate – Expected PMP 2015
IS Security and Advanced IS Security Certificates, Villanova University, 2013
2
ITIL Certificate – Villanova University, 2012
Six Sigma (Green Belt and Lean) Certificates, Villanova University, 2010
Advanced Project Management Certificate, Villanova University, 2009
3