Customer Service Medical

Elsy Rodas Henry

***** ****** ****** **., ******, TX 77346

Cell: 832-***-**** Email: ************@*******.***

CAREER OBJECTIVE

A highly motivated and reliable bilingual professional, with excellent communication skills, searching for an opportunity to utilize my Medical Billing and Coding knowledge and demonstrate my quick learning ability towards the success of the practice.

EDUCATION

Remington College-North Campus Houston, TX 02/2015

Medical Billing & Coding Diploma

• Perfect Attendance

• President’s List

• Outstanding Academic Award

CERTIFICATIONS

• Pending CPC

• Certified HIPAA; OSHA

RELATED SKILLS

• Bilingual in English & Spanish

• ICD-9; HCPC; Billing; Completion of Insurance Forms; Appeals for Denied Claims; Collections

• Data Entry; Typing: 50 WPM; Medisoft; Medical Records; Patient Scheduling; Medical Terminology

• Results-driven; Well Organized; Adaptable; Critical Thinker; Dependable; Honest

PROFESSIONAL EXPERIENCE

GHPMA – Dr. Johnson Kingwood, TX 01/2014 – 02/2014

Medical Billing & Coding Extern (80 Hours Completed)

• Verified insurance through Medicare, Medicaid, Texas Plus, Humana, BCBS, and Tricare

• Prepared patients records for upcoming visits, including copayment and lab coverage

• Updated patient charts, completed data entry, and collected copayments

• Responsible for billing, EOBs, and checking balance dues

Phoenix Signs Queens, NY 09/2010 – 12/2012

Sales Representative

• Answered multi-line phone and provided excellent customer service

• Called suppliers and ordered materials

• Confirmed appointments or deliveries with customers

Cest’ La Vie New York City, NY 05/2008 – 06/2010

Customer Service Representative

• Assisted customers with shopping experience

• Handled monetary transactions, and resolved customers complaints

• Managed and organized inventory, and placed orders

Hardware Store-Ferreteria el Roble Honduras, CA 02/2002 – 06/2007

Store Owner

• Oversaw six employees, maintained work schedule, and resolved issues

• Placed orders with Hardware store suppliers, and controlled inventory

• Researched hardware prices and contracted new providers

• Sold merchandise to customers, and assisted with monetary transactions

• Managed store’s finances, including payroll and providers’ checks

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