customer service
Resume:
Phyllis Diorio
** ******** ****** ( Brooklyn, New York 11203 ( (718) 404 - 1827 (
*******.******@*****.***
Objective: Seeking a clerical position that will allow me to utilize my
skills.
Qualification: Data entry skills, good customer service skills, ability to
answer multiple phone lines, telemarketing skills, good organizational
skills, very reliable and responsible, able to work independently in the
absence of a supervisor.
Education: 1987 Sacred Hearts St. Stephens Work Study Program
Brooklyn, New York
1987 G.E.D
Brooklyn, New York
Experience:
2013 - Present Baltic Street A.E.H.
Brooklyn, New York
Human Resource Assistant
> Sorting and filing employee documents.
> Assist Human Resource Director with potential employee's
identifications.
> Verify references of potential employees.
> Verify that all documents are in employee folders.
> Assist with purchasing orders for the company.
2012 AEGIS Communication Group
New York, New York
Customer Service Representative
> Sold prescription drug plans.
> Informed customers about various insurance options and out of
pocket expenses.
> Assisted customers with Medicare enrollment.
> Answered busy phone lines.
2011. - 2012 Baltic Street A.E.H.
Brooklyn, New York
Receptionist
> Answered multiple phone lines.
> Faxed, e-mailed, filed, and distributed mails.
> Accepted phone messages and distributed it to staff.
2012 New York City Department. of Mental Health & Hygiene
New York, New York
> Communicated with outside vendors for job fairs.
> Research vendors who would partner with New York City Department of
Mental Health & Hygiene to hire people living with a disability.
> Checked and responded to e-mails.
> Greeted guest at the front desk.
1999. - 2002 DLX Industries Inc.
Brooklyn, New York
> Maintained all filing systems.
> Answered multiple phone lines.
> Took phone orders.
> Faxed and e-mailed.
Reference:
Furnished upon request
Contact this candidate