Audio Visual Technician

Michael Carrasquillo

**** **** ***** ****** *** *H Bronx, NY 10460

Phone: 917-***-**** Email: *******************@*******.***

PROFILE:

Highly experienced as an audio visual technician in corporate, hotel and

live sound environment. Duties include a strong foundation in video and

teleconferencing, conference room setup, computer applications and all

audiovisual services. Effective at multitasking, trouble shooting and

working under pressure to accomplish overall objectives. A quick learner

with a desire for continuous personal growth complimented by knowledge of

the need for customer focused service.

SUMMARY OF QUALIFICATIONS:

Vast knowledge and experience with AV/VTC equipment. AV installations and

operations, sound technology, cabling theories and electronics

Proficient with Vtel, Gentner, ClearOne and Biamp audio conferencing

systems

Also in Polycom, Tandberg/Cisco and Lifesize video conferencing systems

Experience with Crestron and AMX control systems

Computer literate and familiarity with editing equipment and Pro Tools

software

An understanding of Web ex, PowerPoint and Excel

Ability to solve problems effectively

Outstanding customer care and service skills

Excellent oral and written communication skills

Effective team player and leader capable of training, coaching and

motivating team members.

Preformed first level troubleshooting and problem resolution

EXPERIENCE:

Credit Suisse/ Technical Operations, Inc

New York, NY

Audio Visual Senior Level Technician

04/2002-Present

Supervised the implementation of Quarterly Town Halls, Internal Event

Productions, Client Conferences and high level meeting support such as

Executive Board (ExB) and Managing Directors (MD) host

Oversaw daily operations and maintenance of conference rooms' AV

presentation systems, as well as private offices with AV set-ups

Set up audiovisual equipment in large conference facilities, tested

equipment, facilitated and technically troubleshoot conferences in progress

Booked video conference meetings in TMS software

Maintained equipment in good working order, such as projector bulb

replacement, monitor re-adjustment, cable changes and deck swap-outs

Responsible for keeping an up-to-date inventory of all audiovisual

equipment including laptops, projectors, monitors, DVD/VHS players

Provided timely responses and resolution to client problems

Provided management with incident reports when necessary

Provided comprehensive support for all A/V meetings, assisted clients with

operation of equipment or setup

Credit Suisse/ AV Tech Staffing Services

New York, NY

Audio Visual Technician

04/2000-03/2002

Provided technical support for corporate-wide and hotel broadcasts,

classes, meetings, conferences and audio visual systems

Assembling of sound systems, audio mixers, video cameras, video switchers,

plasma screens and projectors for video conferencing and presentations

Traveled to off-site meetings for set up and support of AV equipment.

Transported all gear and supplies needed for meeting

Provided high quality personalized customer service for all audio/visual

events

Moved and set up any additional equipment as needed

Assisted with technical aspects of audiovisual production

Assembled the audio visual equipment in every event.

Ensured customer or client satisfactions are met accordingly.

Audited equipment before and after each event.

Repaired equipment in case of malfunction or any difficulties.

EDUCATION:

Completed Audio Recording & Production Program

64 University Place, New York, NY 10003

Institute of Audio Research

General Equivalency Diploma

320 East 96th Street, New

York, NY 10128

Manhattan Learning Center

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