Project Management
Resume:
HEDRICK ALLEN
**** **** **** ******, ********, KS 66046 Email: ****************@*****.***. Phone: 785-***-****
KEY STRENGTHS
Project Management • Customer Service • Marketing
PROJECT MANAGEMENT EXPERIENCE
Luz Inc., Boston, MA
Private company specializing in technical translation for medical and scientific companies.
Project Manager • 1/2014-5/2014
Managed project workflows, schedules, budgets, status reporting, purchase orders, invoices, and project
archival.
Maintained 90% on-schedule, on-budget delivery of all projects and ensured profitability of 30% to
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40% for large projects.
SH3 Inc., Overland Park, KS
Private company that specializes in technical translation for industrial manufacturers and biomedical
companies.
Project Manager • 4/2007-9/2013
Guided John Deere account translation projects and reviewed new projects for assignment to corporate
and independent contractors. Managed project workflows, resources, schedules, budgets, status reporting,
purchase orders, invoices, and project archival.
Orchestrated thousands of Word, XLS, InDesign, and XML Trados and Across-based translations into
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Spanish, German, French, Portuguese, Italian, Arabic, Simplified Chinese, and Japanese.
Maintaining 95% on-schedule, on-budget delivery with average profitability of 30%.
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Managed client specific glossaries, project memories, and style guides to ensure translation
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consistency and efficiencies.
Lionbridge Technologies Inc., Framingham, MA
Public company that provides translation, online marketing, content management, and application testing
products.
Project Manager • 4/2006-4/2007
Guided hundreds of translation projects for clients such as Microsoft, Walmart, GE Finance, and GE
Energy. Source files included Word, XLS, In Design, PowerPoint, Flash, XML, HTML, and Help-based
projects.
Managed over 175 translation projects valued over $700K with overall profitability averaging
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60%. Project deliveries fell on average within 1 day of scheduled commitments.
Demonstrated proficiency in Microsoft Project; tracked milestones and timelines for translation,
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engineering, and accounting departments to ensure that translation projects remained under budget
and on schedule.
Blue Martini Software Inc., San Mateo, CA
Public company that provides sales optimization and customer relationship management systems.
Project Manager (Contract) • 1/2002-7/2002
Executed outsourced translation strategy for software, website, help, and documentation translation
projects into French, German, Spanish, and Japanese.
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HEDRICK ALLEN
1101 West 21st Street, Lawrence, KS 66046 Email: ****************@*****.***. Phone: 785-***-****
Played critical role in vetting new external vendors and negotiating contracts valued from $300K to
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$1M annually. Designed metrics for use in evaluating vendor performance and tracking vendor costs
which lead to vendor fee reductions of 5%.
Served as liaison between translation vendors, QA reviewers and internal engineers to resolve
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linguistic issues and increase translation speed through development of proprietary
internationalization tools.
Kensington Technology Group, San Mateo, CA
Public company that manages design, development, marketing, and sales of mobile computing
accessories, including mice, trackballs and gaming devices.
Vendor/Project Manager • 6/1999-12/2001
Established an outsourced-based localization program from scratch via partnerships with 3 rd party
translation and Quality Assurance vendors.
Managed budgets and schedules for translation of software, help, documentation, and packaging for
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input, gaming and imaging devices into French, German, Japanese, and Dutch. Annual budgets
ranged from $128K to $500K.
Managed workflows and communications between 5 internal departments and 3 vendors. Tracked
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project costs against performance metrics and negotiated 20% post-mortem cost reductions from
vendors.
Created capital expense reports to support strategic plans for simultaneous shipment of translated
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software and related products.
Spearheaded online market surveys and focus groups to increase customer satisfaction.
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MARKETING
Gained valuable knowledge and expertise in marketing by serving in several capacities:
Marketing Manager, Cromwell Environmental - Established online corporate presence via
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Facebook Twitter and Yelp. Planned solar energy direct mail campaign in cooperation with Kansas
Sierra Club. Designed sales collateral such as corporate fliers, handouts and display materials for
events and industry trade shows. Organized corporate promotional events for solar energy and
environmental remediation services such as ‘lunch and learn’ seminars for local realtors. Secured
external resources for service subcontracting.
Senior Marketing Analyst, G2 Research Inc. - Managed research projects related to IT sales
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channels. Developed market research and IT vendor profiles using interviews, surveys, financial
statements, and published collateral. Increased sales by 12% by leveraging past and ongoing research
and targeting technology product companies.
Marketing Manager, Allen Press Inc. - Managed journal subscriptions for 115 scientific journals.
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Conducted pricing surveys, primary market research and direct mail campaigns that increased annual
journal subscriptions by 10%. Collected data for Statistical Process Controls studies leading to $70K
in annual saving within marketing and accounting departments as well as $4M added print production
capacity.
NON PROFIT & TEACHING EXPERIENCE
Private ESL Instructor, 2005-2006 - Taught English conversation to students ages 7-17.
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Adjunct Instructor, Kansas City Kansas Community College, 2002-2004 - Taught basic computer
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concepts and networking. Designed online class materials using WebCT. Student evaluation scores
higher than school's mean scores.
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HEDRICK ALLEN
1101 West 21st Street, Lawrence, KS 66046 Email: ****************@*****.***. Phone: 785-***-****
Adjunct Instructor, Lawrence Career College, 2002-2004 - Taught Visual Basic Version 6.0 and
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programming logic and design.
Staff Monitor, Lawrence Open Shelter, 2004-2006
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Assistant Teacher, Wesleyan Methodist Church, 2004
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Volunteer, Salvation Army, 2003
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Volunteer, Bert Nash Community Center, 1993
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EDUCATION & CERTIFICATIONS
Master of Business Administration, Peter F. Drucker Management Center, Claremont, CA
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(Thunderbird, Archamps, France and Goethe Institute, Germany)
Bachelor of Arts, Bowdoin College, Brunswick, ME (Harvard University – Summer Program and
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Institute D Etudes Europeens, France)
EMS Basic Certification, Johnson County Community College
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CELTA (Certificate of English Language Teaching to Adults), University of Cambridge.
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COMPUTER SKILLS
Microsoft Office Suite (Word, Excel, Access, PowerPoint), Microsoft Certified Professional (2000 Pro-
Server), A+ Certified 2003, SDL Trados Studio, Across, and MS Project
REFERENCES
Aron Cromwell, Owner, Cromwell Environmental, 615 Vermont Street, Lawrence, KS 66044. Email:
*********@***********.***. Phone: 785-***-****
Mr. John Lankston, Program Manager, SH3 Inc., 7101 College Boulevard, Suite 500, Overland Park, KS
66210. Email: *****@***.***. Phone: 913-***-****
Ms. Linda Snow (former) Director of Input and Gaming, Kensington Technology Group, 2000 Alameda
de las Pulgas, Second Floor, San Mateo, California 94403-1289. Email: ******@*********.***. Phone:
Mr. Gene Kean, Executive to the CEO & Director of Sales (retired), Allen Press, Inc., 810 East 10th
Street, PO Box 368, Lawrence, KS 66044-0368, Email: *********@*********.***. Phone: (785) 843-
3313
Mr. Chan Tung, Kansas City Kansas Community College, 7250 State Avenue, Kansas City, KS 66112,
Email: *****@*****.***. Phone: 913-***-****
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