Human Resources Assistant

EMILY M. Deskin

**** **** ****** ***** *** # ** Arlington, V 22206

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Email: **********@*****.*** Cell: 804-***-****

Education

James Madison University, Harrisonburg, VA

Bachelors of Arts School of Communication Studies-Focus: Health Communication May 2013

Certifications

Human Resources Certificate Program Northern Virginia Community College, Annandale, VA

Expected completion date: July 2015; Courses Completed: Principles of Human Resources, Human Resources

Law,

Performance Management, Practical Skills in Employee Relations

Organizations

Lamda Pi Eta Communications Fraternity, Member

Experience

Carahsoft Technology Corporation Customer Operations Specialist, Reston, VA

June 2013- Present

• Execute numerous administrative tasks such as handling clients and interviewees, document and calendar

preparation, and maintaining both electronic and hard copy files to be uploaded to SharePoint site.

• Provide administrative support to Operations Manager, Controller, and Sales Teams.

• Point of contact for over 35 government, contractor, and non-profit clients seeking customized products that achieve

specific goals

• Perform data entry duties using Accpac and company proprietary software programs, by entering and processing

Intel, HP, and SAP Purchase orders to ensure compliance with various vendor specifications.

• Maintain orders for all clients, providing frequent updates to ensure that products and services are being delivered

on time and as requested.

• Organize meetings with upper-level staff including managers to set timelines, goals and areas of improvement for

Customer Operations team.

• Work simultaneously with Accounts Payable/Receivable to ensure accurate and timely payment of Purchase Orders

with set deadlines.

• Communicate with clients from initial determination of requirements desired to product delivery

• Determine services required for clients and provided cost-estimates and suggested products.

• Manage, document, and ship all Imation inventory in the office

• Excellent organizational skills leading to clear communication regarding customer requirements.

• After six months of employment received award for most orders processed demonstrating ability to efficiently and

effectively communicate with customers and internal procedures.

Office on Children and Youth Administrative Intern, Harrisonburg, VA

August 2012-May 2013

• Provided Administrative support to supervisor by organizing and planning all activities for numerous Non-profit

programs under the Office on Children and Youth, specifically the Reading Road Show.

• Planned and participated in Family Literacy Night to bring awareness about the importance of reading to

underprivileged children and their families.

• Coordinated with vendors and community schools to coordinate programs that were cost-effective and resulted in

high attendance

• Assisted in creating and implementing a plan on how to increase donations and maintained track of what was

donated on a monthly budget

• Created and implemented a training manual for my specific student and all other tutors.

Skills

• Strong Microsoft Office Skills including but not limited to: Microsoft Access, Microsoft Excel,

Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, etc.)

Able to process and comprehend new information and technology quickly

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Strong skills in SPSS systems, and AccPac systems, and Sharepoint Management

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Excellent writer and public speaker

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