Insurance Customer Service

Gary Firestone

**** ******* ****** **** #*** Phone: 818-***-****

Chatsworth, CA. 91343 Email: *************@*****.***

* ********* ***** *** ******/Sales Manager

A top-performing insurance agent and broker licensed to sell life and

health insurance, and an experienced retail sales manager. Proficient in

Medicare Supplements, Medicare Advantage plans, annuities, and Life plans

with an emphasis on indexed products. Over fifteen years experience in

marketing insurance products, and separate experience in retail sales and

store management. Highly accomplished in consultative selling and ability

to build and maintain client relationships.

1 Areas of Expertise

2

3

Consultative Sales Medicare Supplements Managerial Experience

Annuities Medicare Advantage Tactful Closer

Life and Health Plans Integrity-Based Selling Retail Sales Capability

4 Key Skills Assessment

Insurance - High performing insurance agent and broker of Medicare

Supplements, Medicare Advantage plans, life, health, and annuities.

Store Management/Sales - Proficient franchise sandwich store owner with

direct sales and managerial experience.

5 Professional Experience

6

Insurance Broker/Self-Employed

2012-2015

Became re-licensed to sell life insurance and health insurance, and began

selling insurance products to the general public.

Gained proficiency in Medicare Supplements, Medicare Advantage Plans, and

Life plans with an emphasis on indexed products, and annuities.

Investment Management

2003-2012

Managed own investment in ATM machines business made following sale of

Subway franchises.

Subway Sandwich Shop Franchisee 1994 - 2003

Owned and successfully operated Subway sandwich store. Learned all aspects

of operating a retail location including scheduling, payroll, bookkeeping,

customer service, employee training and management. Became skilled in food

handling, marketing and advertising,

Contracted for construction of store in La Canada-Flintridge, California,

and later purchased and operated a store in La Crescenta, California.

After nine years of successful operation, sold both stores and returned to

insurance field.

Insurance Broker/Self-Employed

1985-1994

Opened and operated insurance agency focusing on auto insurance for high

risk drivers.

Obtained numerous insurance licenses, including Life and Disability, Fire

and Casualty, and Brokerage.

Successfully operated retail agency and provided insurance services to the

general public.

Farmers Insurance/Chatsworth, CA 1983 - 1985

Received training and began selling multiple lines of insurance for major

insurance company.

Received Rookie of the Month award four times in first year as agent.

7 Education & Training

8

Bachelor of Arts, University of California at Santa Barbara received in

1982

Harvard Preparatory School, North Hollywood, CA. Graduated 1977

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