Manager Project
Resume:
Giancarlo E. Bertorelli
Atlanta, Georgia 30319
******@*****.***
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PROFILE: Self-motivated Project Manager with more than 16 years of
professional experience, including 5 years in software development.
Expertise lies in developing and implementing new software. Proficient at
designing and integrating both hardware and software in support of IT
structures and systems. Broad experience capturing core business processes
and facilitating the understanding of performance goals. Excellent
communication, technical and problem solving skills with the ability to
work at all levels. Trilingual in Spanish, English and Italian.
HIGHLIGHTS OF QUALIFICATIONS
Project Management Budget Development & Operations Management
Management
Interactive Support Cash Flow Management Microsoft Project
Strategic Planning Excellent Communication Team Player & Leader
Skills
SELECTED PROFESSIONAL ACCOMPLISHMENTS
Designed software to automate business processes for clients. Determined
each client's business needs and developed software packages to efficiently
meet those needs. IMPACT: Automated business processes and attracted new
clients to emerging software development company.
Developed a software solution to process daily transactions more
efficiently. Assessed department delays in processing transactions and
created an automated solution. IMPACT: Eliminated department delays in
transactions and the number of overtime hours.
Designed a focus group database. Inputted critical participant information
and budgetary information for retrieval. IMPACT: Enabled the company to
do its own recruitment of participants and budgeting of all costs. Saved
time and reduced the number of unnecessary expenses.
Managed the design and operation of a new e-wallet website. Evaluated the
program's errors and coordinated the development of the website by
implementing a work plan. IMPACT: The website went online and the company
avoided unnecessary costs.
Directed the advertising and promotion of the website. Coordinated and
trained a promotional team. IMPACT: The promotional campaign attracted
clients and contributed to the website's success.
Maximized the company's revenue by eliminating unnecessary expenses.
Evaluated the balance between costs and profit, prepared a report and
presented a plan with cost reducing goals. IMPACT: The company increased
budget efficiency by cutting expenses by more than 60%.
Improved company's overall image and reputation. Identified image problems
the company was facing by directly contacting customers. Fixed software
bugs and added new tools. IMPACT: Increased client satisfaction with
improved software and service.
EDUCATION
Bachelors Degree / Business Administration - Metropolitan University -
Caracas, Venezuela
Course / Project Management - I.E.S.A. - Caracas, Venezuela
Course / Gastronomic Training - C.V.C.G. - Caracas, Venezuela
Giancarlo E. Bertorelli
2137 Lenox Park Circle
Atlanta, Georgia 30319
******@*****.***
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OBJECTIVE: To transition more than 5 years of professional experience in
software development and testing, into a new position as a Quality
Assurance Professional for a company in Atlanta, GA.
PROFESSIONAL EXPERIENCE
The Flower Garden Atlanta, Georgia January 2008
- Present
Owner/Operator
. Provide Technical training of employees in the use of the operational
system functionality and Microsoft Windows usage.
. Maintenance of the Company's website.
. Testing of new features on operational system.
. Installation and Maintenance of computers.
. Installation, Update and Maintenance of Microsoft Windows.
. Installation and Maintenance of wired and wireless networks.
. Provide advice and support to all users including printing, software and
hardware related issues
. Daily backup of operations.
. Develop and maintenance of the Company's Facebook page.
MVS Market Research Caracas, Venezuela 2005 - 2007
Project and Business Manager
. Supervised pollsters and data processing departments. Managed project
budget.
. Managed expense reduction. Analyzed project results. Prepared and
presented results to clients.
. Prepared pollsters' payroll. Controlled petty cash and minor expenses.
Prepared project reports for clients. Paid pollster's payroll and
minor expenses. Provided technical support to users.
Virtualia Investment Caracas, Venezuela 2002 - 2005
Operations and Technology Manager
. Controlled digital operations. Supervised digitalizers and programmers.
. Selected, trained and enrolled IT personnel. Selected, designed and
acquired computer equipment.
. Managed projects.
. Trained clients using new developed software.
Designed and tested new software for development.
Provided technical support for users and clients. Guaranteed
client satisfaction.
Emida Payment Systems Caracas, Venezuela 2000 - 2002
Operations Manager
. Controlled site operations (Back office).
. Managed website. Controlled and updated local network, employee's
equipment and servers. Prepared static websites and converted Servlets
systems to JSP. Testing new developments.
Managed deposits and withdrawal operations. Closed payment
operations. Prepared BackOffice reports for board of directors.
Prepared users' manuals.
Updated the site for the Governorship of Maracaibo, Venezuela.
Giancarlo E. Bertorelli
2137 Lenox Park Circle
Atlanta, Georgia 30319
******@*****.***
[pic]
Caracas, Venezuela 1998 - 2000
Bank of Venezuela,
Santander Group
Financial Analyst
. Controlled operation's closings. Balanced withdrawals and deposits.
. Managed budget.
. Managed operations for the bank's activities and projects.
Controlled confirmations and contracts preparation. Followed-up
daily on the accountability of the currency market.
Prepared budget presentations for the head office.
Oracle financial analyzer preparation and usage.
TECHNICAL QUALIFICATIONS
MS Excel, MS Word, MS Access, MS PowerPoint, MS Outlook, Adobe Photoshop,
Macromedia Fireworks, Visual FoxPro, SqlPlus*, SQL, PL/SQL, Oracle,
Assembly of Computers, Communication Networks (wire/wireless), Oracle Forms
4.5, Internet Explorer, MS Publisher, MS Project, Adobe Acrobat
Reader/Professional, MapInfo 7.5, MS Visio
Contact this candidate