Michael McGurk
**** *** ***** *****, ********, Texas 77345
Cell: 713-***-****
Home: 281.913. 2052 Email: **********@*******.***
A Global IT manager with extensive hands on experience and a consistent track record of exceeding goals on
large scale domestic and international capital projects. A self-starter with a proven ability to conceptualize
and implement innovative solutions, I am technologically competent with past achievements demonstrating a
clear ability to utilize new, cutting edge technologies as a means of updating processes/systems. My effective
leadership and motivational skills support the development of cohesive teams in the collaborative
achievement of strategic goals including implementation of IT best practices methodologies and continuous
improvement programs. I also have extensive experience partnering with and advising C-level executives.
Proven areas of expertise include:
• •
Infrastructure Design & Organizational Development
Implementation
• •
Project Management Budget Development & Management
• •
Cost Containment Project Risk & Scope
• •
Contract Negotiations & Management Large Scale Deployment
• •
Management of Global Cross Process Improvements & Best Practices
Functional Teams • Supplier/Vendor Management
• RFP Authoring
Professional Experience
Apex Systems,
Sr. Consultant, Engagement at Halliburton Oil Field Services 2014-
Present
Areas of responsibility: Senior Project manager
• Managed 3 infrastructure projects for Halliburton, from Initiation to execution.
• Responsible for Project management, resource and financial planning utilizing MS Project & HP
PPM.
• China Real-Time operations, delivered an in-country solution reducing the time to market from
18 months to 4.
• Moscow Real-Time Operation center system, delivering a real-time operation center system
using VCE Vblock system
• IP Migration, project to migrate all Halliburton private class-A IP to a standard 10 network
globally.
Sr. Consultant, Engagement at McKesson Specialty Health Services
Areas of responsibility: Lead ICD-10 Infrastructure healthcare practice project manager
ITIL/ITSM – service desk architect
• Streamlined Program project plan
• Prepared USON Practices for ICD10 code change
1 M i c h a e l McGurk
• Assisted Infrastructure Lab team lead in building a test environment, replicated 23 Practice
environments, 56 healthcare systems (EMR,EHR, PMS, Radiation, Pharma, Claims, Interface engines,
Lab systems)
• Responsible for managing the Project Risk Management register
• Developed the ICD-10 Practice activation plan
• Coordinated reference lab readiness activities
• Mentored the Project plan administrator.
• ITIL ITSM – design & develop an ITIL/ITSM service desk.
2 M i c h a e l McGurk
DBA24Hrs, 2013 – 2013
Sr. Consultant,
Areas of responsibility: Senior consultant specializing in ARIES Landmark SQL database migrations for Oil &
Gas companies.
• Project Management
• Migrating/integrating databases (Access-SQL, SQL – SQL)
• QA testing
• Sales
Apex Systems, 2012- June
2013
Sr. Consultant,
Areas of responsibility: Senior consultant on a multi-year, Multi National enterprise Video conference
deployment project for a top 4 Oil & Gas company.
• Responsible for the design of an ITIL ITSM, Audio Visual support model in 32 countries, 62,000+
employees. 24/7/365 operation. Authored support model RFI & RFP
• 700+ video enable conference room project, (Cisco, AMX)
• 2000+ Cisco Jabber clients
• 800+ Video phone clients
• Microsoft Lync
SunPower Corp, San Jose, California (an alternative energy company) 2011-Sept
2012
Sr. Manager, Global IT Client Services.
Areas of responsibility: Global service desk, Global desktop services, Asset management, Client application
management
• Designed a global desktop service strategy to support SunPower’s existing client base and
future expansion.
• Introduction ITIL framework into SunPower, including ensuring that all IT managers
achieve ITIL V3 Foundation certification.
• Responsible for the delivery of End user services to all clients globally.
• Streamlined 24/7 service desk to support global operations. ServiceNow global service
desk supporting IT, HR, Finance, and O&M & Facilities groups.
• Managed Cell Phone migration to a TEM service to reduce costs, which has resulted in a
reduction of 33% with an increase in devices by 20%.
• Managed the Infrastructure move to a new HQ, and the build out of several other US
locations
• Established new technology relationships with Dell.
• Managed, directly & indirectly, 54 personnel (Managers, Supervisors, Support personnel)
across multiple geographical areas.
• Introduced a tiered support structure with supporting process & procedures, SLA & OLA
3 M i c h a e l McGurk
• Provided day to day, management & mentoring for Global IT client services team.
• Established new collaborative communication service using Cisco systems.
4 M i c h a e l McGurk
QO INC, Houston, Texas (a well site geological services company)
2009-2011
Technical Advisor
• Project managed the implementation program for a ‘real-time’ well site data gathering
software and hardware system. Utilizing WITSML petroleum industry standard communication
protocol and QO proprietary software.
• Developed companywide installation & implementation procedures.
• Defined hardware (workstation and field/laptop), and network specification for offshore &
onshore well site data gathering system.
• Developed hardware specification for geoscience windows applications with intranet
Aladdin HASP (digital rights management) network licensing.
• Installed secure servers for citrix remote access to support up to 128 geological
professionals.
• Collaborated with an integrated team of geoscientists and drilling engineering
professionals to ensure that the system could be easily implemented at offshore locations.
INVESCO AIM, Houston, Texas (a mutual fund/financial services company)
1998-2009
Global IT Client Services Manager 1998-2009
Global Head of End User Devices 2007-2009
• “C” level relationship builder with a track record personally negotiating contracts with
companies such as IBM, HP, Dell, Lenovo, AVISPL, ATT, Verizon, O2, T-Mobile, VBrick, Global
Crossing, Tandberg, Polycom, Time Warner, Comcast.
• Consistent track record developing contracts and terms that utilized company capabilities
and met client needs.
• Led the company’s effort to streamline global desktop hardware purchases realizing a
year on year cost reduction in excess of $1m.
• Managed the renegotiation of 3 existing cellular services that resulted in a net cost saving
of $750k over a three year period.
• Achieved savings of 30% by aggressively renegotiating contracts for global audio & video
conference bridging services.
• Established new technology relationships with the major hardware manufactures.
• Developed desktop technology strategies and tactical roadmaps aligned with corporate
goals.
• Managed, directly & indirectly, 30 personnel (Managers, Supervisors, Support personnel)
across multiple geographical areas.
• Consolidated all existing remote access solutions (15) to a single global system resulting
in a saving of $1.9m.
• Designed a global video over IP broadcast & conferencing system across 56 offices to
allow C-level employees the ability to communicate effectively to all INVESCO employees
(5000+). This initiative resulted in a reduction of travel for all C-level employees.
• Senior Project Manager and Designer for audio visual services installation in new Atlanta
HQ managed a $2.5m budget.
• Created RFP documents, for multiple global initiatives including, Video conferencing
standardization, Desktop hardware, Audio visual installation at new HQ (36 conference rooms).
5 M i c h a e l McGurk
• Consulted and managed multiple Audio Visual installations at remote locations in 5
countries, 4 continents.
• Achieved savings of 30% by aggressively renegotiating contracts for global audio & video
conference bridging services.
• Managed the installation of backend servers & front office trading & portfolio
management applications (Bloomberg, Reuters, Bridge First call…) for 20 traders & 150 Portfolio
managers.
• Managed the global business recovery solutions for traders & portfolio management
clients at the Invesco DR site.
6 M i c h a e l McGurk
REUTERS, London, UK (a financial information company)
1996-1998
Senior Technical Support
GLAXO PHARMACEUTICAL, London, UK (a pharmaceutical company) 1996
IT Relocation Consultant
PARAMOUNT INTERNATIONAL Ltd, London, UK (a financial information Service company)
1993-1996
Joint Managing Director
CANTOR FITZGERALD, London, UK (a financial services company)
1992-1993
Market Data Team Lead
BARING SECURITIES, London, UK (a financial services company)
1990-1992
Front Office Systems Team Leader
Manager-Message Handling Systems
BANK OF TOKYO, London, UK (a financial services company) 1988-
1990
Senior VAX VMS Operator
ARBUTHNOT LATHAM BANK, London UK (a financial services company)
1985-1988
Senior VAX VMS Operator
Audits of Great Britain, London UK (a market research company)
1981-1985
DEC PDP/Prime Deputy Shift Manager
Skills
• •
ITIL V3 Foundation Certtest Project Management Professional
• •
ServiceNow Cisco Collaboration tools
• •
MS Project Landmark Aries
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Financial Service systems MS Office
• •
FrontRange HEAT MS Visio
• •
VBrick systems & design Healthcare systems
• •
VPN technologies BMC Remedy
7 M i c h a e l McGurk