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Customer Service Sales

Avon Lake, OH
February 25, 2015

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Cori Wells

**** ******** **

Fairview Park, Ohio 44126



KOHLS INC, Fairview Park, OH

Sales Associate, Oct 2013 – present

Keeping the store neat, clean, and organized.

Maintains an awareness of all promotions, and advertisements.

Assists in processing, and replenishing, merchandise and monitoring floor stock.

Help customers in locating merchandise.

Communicate customer requests to management.

Assist in ringing up sales at registers and bagging merchandise.

Ensures that each customer receives outstanding service by providing a friendly environment.

KOHLS INC, Fairview Park, OH

Sales Associate, Oct 2012 – Jan 2013

Seasonal Sales Associate


Senior Accounting Clerk / Travel and Expense Administrator, Jan 2001 – May 2007

A two-person team fully responsible for ensuring the weekly process of company expense reports.

Helping, and assisting in a smooth reimbursement process.

Learned and utilized Microsoft Word, Excel, Outlook, SAP, and Concur.

Generated manual checks.

Reversed documents.

Voided and reissued checks.

Entered invoices and credit memos.

Ran monthly reports.

Established accounts for new employees.

Created, and updated, banking information.

Extracted a weekly payment file (XI) from Concur.

Provided back office support for CONCUR from 2001 – 2002.

Developed effective working relationships with the company’s sales force team and helped resolve

issues related to the reimbursement process.

Taught new executives how to properly complete, and submit reports.

Maintained, and updated, personal information.

Audited, and processed, a weekly average of 400 expense reports in accordance with company

policies and AMA guidelines.

Transferred approved reports over to SAP for weekly reimbursements that totaled between

$250,000.00 and $600,000.00.

Verified with American Express that all funds posted for payment.

Assisted the IT department with three upgrades which involved extensive testing.

Telecash (Mellon Bank). Verified when a check has cleared for payment. Ran weekly reports for

banking information changes, and EFT returns. Placed stops to checks that have not cleared.

4561 Parkedge Dr Fairview Park, Ohio 44126 216-***-****

Accounts Payable Clerk, Jan 2000 – Jan 2001

Responsible for assisting the Accounts Payable Department to assure weekly check requests were

paid to vendors associated with Solvay.

Utilized SAP.

Entered invoices for weekly payment.

Communicated with venders.

Filed paid invoices and expense reports.

American Express Administrator, Aug 2002 – May 2007

Provided support on behalf of all Solvay’s employees by communicating with Corporate American

Express representatives regarding reactivating, reinstating, limit increases, limit removal, and

delinquent accounts.

Received cards from American Express and then distributed to the proper employee along with

Solvay’s policies, and procedures, information.

Compiled, and maintained a monthly list of all accounts, which were then distributed amongst

various departments.

Submitted applications for new cards.

Updated executive cards to a Platinum status.

Cancelled cards for separated employees.

Assisted employees with reconciling their statements.

Monitored a monthly list of 30, 60, 90, and 120 day delinquent accounts.

Sent email notifications to delinquent employees in an attempt to prevent further delinquencies.


Office Administrator, Jun 1993 – Oct 1999

Responsible for various accounting functions. Provided customer service. Press operator.

Performed general clerical duties: phones, filing, fax, and light word processing. Bookkeeping,

accounts receivable, and accounts payable.

Prepared bindery for completed jobs – folding, collating, stapling, labeling, wrapping, shipping,

while insuring quality of service.

Courteously followed up with clients in regard to past due accounts.

Operated and trained new staff on the following equipment: Xerox 5090, AB Dick 9810 with T-


Verified pre-press and post-press production.

Posted cash receipts for sales into system.

Entered daily cash receipts on Cash Receipts Summary.

Consulted and wrote up customers’ orders.


Perrysburg High School, Perrysburg OH

High School Diploma, Jun 1994

Owens Community College, Rossford OH

Completed coursework towards General classes, Jul 1998


Ability to work without supervision


Communication skills

Organizational skills

Ability to multi-task

4561 Parkedge Dr Fairview Park, Ohio 44126 216-***-****

4561 Parkedge Dr Fairview Park, Ohio 44126 216-***-****

Contact this candidate