Customer Service Power

Mrs. CHITRA CHANDRAN -

Profile

Seeking a challenging career in an organisation where my knowledge

and experience can be shared and enriched. I would like to have an

opportunity to contribute effectively for the growth of the organisation.

Qualification :

> Currently doing MBA(HRM) from Directorate of Distance Education,

Annamalai University.

> M. Phil (2nd Division) in Commerce from Directorate of Distance

Education, Madurai Kamaraj University,

Madurai in 2007.

> M. Com (1st Division) from University of Madras in 2005.

> B. Com (1st Division) from Kanpur University in 2003.

> Intermediate (1st Division) CBSE - from HAL Vidyalaya, Kanpur in

2000.

> Class - X (2nd Division) CBSE - from St.Joseph's Senior

Secondary

School,

Kanpur in 1998.

Additional Qualification :

> Advance Diploma in Computer Application : from ICI, Kanpur in 2001.

> Certificate of Achievement in Tally 5.4 : from Datasoft

Corporate,

Jhansi in 2003.

Technical Knowledge :

> Good knowledge in Internet Explorer, MS-Word, MS-Excel &

Power Point.

> Well versed with applications such as Windows (98/XP) and MS-

Office.

> Good knowledge in Foxpro, C++, Tally 5.4.

> Efficient use of Internet and possess exceptional keyboard

skill.

:: 2 ::

Experience :

> Worked with M/s Visual Graphics Computing Services (VGCS),

Taramani, Chennai (a subsidiary of McKinsey & Co.,

Germany)

for 1.8 years from 01.03.2006 to 04.11.2007 as a

Visual Aid Specialist Gr.I.

Job Profile : Creation of computer-based data-driven

and

Conceptual business graphics in MS

Power Point.

> Worked with M/s Muthoot Fincorp. Ltd., Avadi, Madras from

18th October 2008 to 28th February 2009.

Job Profile : Customer service (dealing with Fixed

Deposit,

disbursement of Gold Loan,

Two Wheeler Loan,

Cash Book entry etc.)

Strength :

> Effective communication skill

> Team player

> Adaptable person

Languages Known :

> Speak : English, Hindi, Malayalam & Tamil.

> Read : English, Hindi & Malayalam.

> Write : English, Hindi & Malayalam.

PERSONAL DETAILS :

Date of Birth : 02 - 02 - 1983

Marital Status : Married

Husband's name : Mr. Harisathyan. V

Address for communication : Qtr. No. 39/3, Type - IV,

H.V.F Estate, Avadi,

CHENNAI - 600 054

Mobile No. : 984*******

E-mail : *******.**@*****.***

[CHITRA CHANDRAN]

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