Systems Analyst
Resume:
Joshua Niswonger
**** **** **., ********* * R ***01
Home: 870-***-**** - **********@*****.***
Professional Summary
Systems Analyst with seven years experience in managing and supporting Learning Management System including
integration with an ERP system looking to expand skill set and to utilize current problem-solving skills for the
improvement of enterprise level environments.
Core Qualifications
PHP, C#, CSS, Bash
Working with large data sets
Networked applications
System administration
Large-scale systems
SQL queries(Oracle, MSSQL)
Linux (RedHat, Ubuntu)
Experience
Systems Analyst
May 2007 to February 2015
Arkansas State University - Jonesboro, AR
Implemented, maintained, and supported Learning Management System (Blackboard) for the university. Supported main
campus as well as sister campuses (around fifteen thousand total users). Wrote and maintained code to make tasks
easier(shell scripts and web apps). Helped integrate LMS with enterprise level suites and softwares for optimization.
Wrote Emergency Alert software piece for the university. Developed queries for custom reports from the Oracle
database.
Computer Technician I
August 2004 to May 2007
Arkansas State University - Jonesboro, AR
ran batch process jobs nightly, ran tape backups on various systems, ran and collected reports from job processes for
the different departments on campus(payroll, financial aid, etc).
Front Desk Clerk
February 2001 to August 2004
NEA Clinic - Jonesboro, AR
check patients in and out, processed patient information maintaining proper guidelines for confidentiality(HIPPA), trained
new employees on office protocols and procedures. Maintained accounts for patient transactions.
Education
Master of Science : Leadership, 2013
Grand Canyon University - Phoenix, AZ, USA
Bachelor of Science : Computer Science, 2006
Arkansas State University - Jonesboro, AR, USA
Professional Affiliations
Arkansas Blackboard Users Group(ARBUG) 2009-2012
Higher Education Learning Committee 2008 - Committee developed for the investigation and implementation of online
learning degree plans for the University.
Certified Blackboard Administrator 2009-2015
References
Tony Thomas
Assistant to the County Judge
Craighead County Judges Office
511 Union St. STE 119, Jonesboro, AR 72401
Dr. Robert Ziegler, DC
2912 Browns Lane, Jonesboro, AR 72401
Timothy Cureton
Assistant Director for Advanced Technology
Arkansas State University
2713 C Pawnee Rd, Jonesboro, AR 72401
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