Customer Service Associate

Jennifer M. Samson

Address: ** ****** **** ****** ******* street B.F. Homes Almanza,

Las Piñas City

E-mail: **********@*****.***

Skype name: jensamsonjen

Telephone no: 805-0777

Mobile: 090*-*******

Professional Summary

• Functions well under pressure, deeply committed, professional attitude, excellent team worker, highly

motivated towards goal achievement, eager to learn

• Works smart

• Willing to undergo training

• Knowledgeable in the use of computer and MS Office

• Speaks proper and fluent English

• Able to work with minimal to no supervision

Educational Background

Alamanza Elementary School March 2000

Las Piñas College March 2004

Lyceum of the Philippines University March 2008

Bachelor of Science Major in Psychology

Seminars and Workshops Attended

Read between the Lines; Seminar on Handwriting Analysis

Philippine Socio-Cultural Center

February 2007

Affiliations

Lyceum Psychology Society

Member

Handwriting Institute of the Philippines

Member

Personal Information

Age : 25 years old

Date of birth : November 19, 1987

Father’s name : Ariel E. Samson

Mother’s name : Marilou M. Samson

Citizenship : Filipino

Civil Status : Single

Skills : Proficient in oral and written communication in English and Filipino. Knowledgeable

in research and analysis ; interviewing techniques and psychological testing and

interpretation.

Employment History

Convergys May 2008- Aug 2009

HSBC Electronic Data Processing Philippines Nov 2009 – May 2013

Character Reference

Ms. Jill Platon

Psychology Department Head

Lyceum of the Philippines

Francel Lequin

Senior Associate

HSBC HDPP

Mark Jakobsen

Assistant Manager for Operations

HSBC HDPP

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