Customer Service Forklift Operator

Jamiah Loving

Objective

A challenging career that will allow me to progress and exceed in all of my expectations in

the near future.

Profile

● Motivated, personable business professional. Talent for quick learning. Diplomatic and tactful

with professionals and non professionals at all levels.

● Flexible and versatile – able to maintain a sense of humor under pressure. Poised and

competent with demonstrated ability to easily transcend cultural differences. Excellent

team building skills

.

Skills Summary

● Extensive knowledge of forklifting, security and customer service

● Comprehensive knowledge of retail sales and merchandising

● In depth knowledge of branding, retail marketing, and shipping and receiving and forklift

operations

● Strong customer service and organizational skills

● Ability to lift more than 100 pounds

Professional Experience

SECURITY/CUSTOMER SERVICE ASSOCIATE

● Assisting with setting up of sales floor display

● Acknowledge and greet all customers

● Ensure the store is neat, clean and organized throughout each business day

● Receive and display product shipments on store retail shelves within twenty four hours of

delivery

● Know where products are located within the store

● Secure premises and personnel by patrolling property

● Monitor surveillance equipment, inventory, and stock items

● Inspect buildings, equipment, and access points

● Prevent losses and damage by reporting irregularities

● Inform violators of policy and procedures

● Restrain trespassers

47 Pine Tree Circle Decatur, Ga 30032 404-***-****

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Jamiah Loving

COOK/CREW MEMBER

● Make sure every guest is greeted with a smile

● Make sure every guest is thanked for their business and invited to return

● Clean and prepare the work area

● Make sure that the supply inventory is well stocked

● Cook batches of pre ordered food including hamburgers, chicken, etc.

● Maintain the cleanliness at the workstation at all times

● Implement health and food safety standards to maintain a hundred percent customer

satisfaction

● Verify that the prepared orders meet the company’s standard for food quality and

quantity

FORKLIFT OPERATOR/SHIPPING AND PACKAGING HANDLER

● Operates order picker and forklift in and around warehouse

● Pulls product from the warehouse for shipment to the stores

● Climbs on racking system to reach product

● Wraps order on pallet for shipment

● Loads and unloads shipments, pallets, etc.

● Place shipments on racking systems

● Cleaning up debris on warehouse floor

● Maintain a clean, neat, and orderly work area

● Conduct operations in a manner that promotes safety

● Comply with OSHA and MSDS Standards

● Use radio frequency equipment for picking, receiving, putaway, and load functions

● On a daily basis, inspect and perform minor maintenance on the forklift or other

equipment

JANITOR

● Sweep and mop floors

● Clean buildings by emptying trash, sweeping, and cleaning surfaces

● Clean and disinfect equipment

● Sterilize rooms

● Monitor building security and safety by performing such tasks as locking doors after

operating hours and checking electrical appliance use to ensure that hazards are not

created

● Use cleaning solutions to remove stains and clean surfaces

● Steam clean carpets

47 Pine Tree Circle Decatur, Ga 30032 404-***-****

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Jamiah Loving

● Clean windows, glass partitions, and mirrors,using soapy water or other cleaners,

sponges, and squeegees

● Dust furniture and scrub surfaces clean

● Apply wax to coat floors and buff

● Apply sealant to floors

● Clean and service restrooms with mops and disinfectants

● Mow lawns, trim shrubbery, plant flowers, and apply pesticides

● Move heavy equipment and furniture

● Identify and report possible repairs

● Fix minor plumbing leaks

● Shovel snow from sidewalks and sprinkle salt on surface

● Spray insecticides and fumigants to prevent insect and rodent infestation

Employment History

WENDY’S, ATLANTA, GA

Cook/Crew Member, January 2001 Current

PICSWEET, BELLS, TENNESSEE

Forklift Operator, Shipping And Packaging Handler, Jan 2006 Dec 2009

RAINBOW, ATLANTA,GA

Customer Service Associate, Security, Jan 2006 Jan 2009

ABM Industries

Janitor, June 2014 Current

Education

TUCKER HIGH SCHOOL, 5036 Lavista Rd, Tucker, GA 30084

2000-2001

PENN FOSTER HIGH SCHOOL

HS Diploma 2014-2015

References

AVAILABLE UPON REQUEST

47 Pine Tree Circle Decatur, Ga 30032 404-***-****

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