Administrative Assistant Sales
Resume:
aren Lutz
K
*********@*****.***
COMMUNICATIONS
Creative, articulate, and ambitious professional carries a strong background in business writing,
corporate events, HR, and training. Punctual multi tasker with an eagle eye for mistakes, another for
detail, and an eagerness to soar with a company aligned with advancement and security. A dedicated
self starter who can organize, prioritize, and “deadline itize”! Aspiring novelist and USAF buff
researching B52 pilots in Germany during the Cold War.
WORK HISTORY AND HIGHLIGHTS
Temporary Administrative Assistant 2013 – 2015
Completed a variety of temporary placement contracts for companies such as:
H&R Block – (Current) Reception, phones, and scheduling for clients filing 2014 returns.
Seasons 52 - Completed employment checks, administrative and HR duties to welcome 250 new hires in a
2-week deadline for a newly built, upscale restaurant.
Massage Envy – Assisted start-up massage therapy franchise with schedules; email addresses and monthly
sales correspondence.
Edison Heating & Cooling – Maintained salesman schedules, permits, product literature, and files.
Prudential Stainless and Alloys 2008 – 2013
Admin to Controller & Sales, Event Coordinator
Used company software to invoice pipe from 20 ft lengths to 1/32” increments, and alloy by the
pound for an average 75 daily orders. Used Word for orders, pack list, test reports, BOLs, and
customs/NAFTA paperwork. Used Excel to track open orders, event expenses and employee longevity.
Used PowerPoint to print Employee of the Month/Quarter certificates.
Proposed company scan completed orders for prosperity and instant viewing, and provide
separate drive for such. Request was initiated and sales could view shipped orders instantly.
Purchased supplies and gained free gifts/cash back through Staples rewards, saving 20% annually.
“Coupon Karen” bought a $200 HP printer for $100, and $300 software for $200.
Anticipated queries about Canadian orders and emailed paperwork prior to shipping, which reduced wait
times at the border and phone and email inquiries by 30%.
Planned holiday party, arranged discounted on-site lodging, and guaranteed a good time by all.
Purchased 30+ gifts under $20 and three grand prizes saving 20% budget.
Coordinated BBQs, July 4th party packs, and Thanksgiving turkeys. Organized Awards Ceremony:
awards/gifts, themes i.e. “Reach for the Stars”, decorations, breakfast, lunch, games, prizes, and cake.
Completed mass mailings of company’s yearly calendar and holiday cards.
TSR Consulting Services, Inc. 2006 - 2007
Account Administrator – AT&T, Lucent and Avaya
Forecasted consultant activity and contracts. Implemented “thank you” email to consultants on
anniversary hire date, which increased company’s rapport. One remarked, “I’ve never been thanked by a
company before.”
Produced contracts, edited resumes, maintained database and HR files. Obtained weekly timesheets and
scanned to permanent file.
CGS Computer Associates, Inc. 2005 – 2006
Administrative Assistant to HR Director
Compiled, edited, coordinated and produced contracts, new hire packets, resumes, letters, files, and
database/Internet research for an IT recruitment firm. Scanned majority of paperwork.
Logged and maintained job requirements, submittals, and hires. Welcomed new hires with start
packages, background, credit, drug tests forms, and ensured accurate processing.
Harvard Professional Group 1995 – 2005
Administrative Assistant for Career Management Firm
Designed start-up handbooks, training manuals, promotional pieces, and stationary for a career
management firm and its expansion to 3 offices in 6 months. Implemented email address, which satisfied
client demand, increased company visibility and leads by 25%.
Collaborated with author on the style and layout of Centenary College’s The Basics of Successful
Interviewing Workbook, and provided it on disk.
Secret Shopper 1993-1995
Wendy’s, Boston Market and Applebee’s
Requested mall-located Wendy’s remove metal rails used for line control in front of counter. Narrow
placement forced families to abandon strollers, which interrupted traffic flow. Removed barriers opened the
floor plan and increased traffic, as well as traffic flow.
Bradco Supply Corporation 1985 – 1990
Implementation Specialist for Roofing and Siding Distributor
Team member that tested and implemented a customized accounting/inventory program for $365m
distributor with 26 branches. Completed on time without interruption to business.
Developed and wrote user-friendly training manuals for customized software packages that eliminated
confusion among first-time users and decreased support inquires by 70%.
Elizabeth Typesetting Company 1983 – 1985
Implementation Specialist For Lithographer
Team member that traveled to RIT and installed donation of Typographic Management System, a
typesetting job cost/accounting program. Wrote training manual. Instructed and supported department heads
and students on its use and operation.
Representative at sales demonstrations and trade shows from New York to San Francisco.
Coordinated the development of original manuscript to final pages in film for monthly magazines
including Mademoiselle, Gentleman’s Quarterly, PC Magazine and Redbook.
EDUCATION
BA, Communications, Major - Journalism, Minor - English, William Paterson University, NJ
TECHNICAL SKILLS
Microsoft Suite: Word, Excel, PowerPoint, Access, PDFs, Email, Internet and Database Research,
PC/Macintosh, Backups, Maintenance, Copiers, Mailings, Scanner
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