Teresa Voorhis
Sarasota, FL 342**-***-*** ****
***********@*****.***
PERSONAL ADMINISTRATIVE ASSISTANT
Self motivated, innovative, outgoing, reliable employee with varied experience including, ability to change
direction quickly. Experience coordinating calendars, editing and/or creating correspondence, working with
multiple markets, coordinating travel, both domestic and international, handling expenses, planning events.
Preparing and managing business documents. Ability and experience covering reception duties and answering
multiple phone lines, greeting visitors, scanning, perform light book keeping, ensure good vendor and customer
communications, and manage daily office operations.
AREAS OF EXPERTISE
Solution Focused MS Word, Excel and Outlook Highly adaptable Professional verbal/written communications
skills and telephone etiquette Attentive Listener Detail Oriented Strategic Thinker
Exceptional Problem Solver
Experience in office procedures involving office supervision of personnel, liaison with executive staff, preparation
of reports and correspondence.
• Strong analytical and problem solving skills.
• Competitive and ambitious; Welcome new challenges.
• Highly motivated with strong work ethic; Able to prioritize tasks and meet deadlines.
• Congenial and enthusiastic contributor and supporter of team goals.
• Excellent organizational and presentation skills.
• Proven ability to prioritize and handle multiple tasks in a challenging environment.
PROFESSIONAL EXPERIENCE
August 2011 – October 2014
Compliance Auditor – Home based office
Business Credentialing Services
Data Entry
Emailing vendors, agents and clients
Auditing and updating Commercial Certificates of Insurance
Verify issues between vendors and clients regarding contracts
High volume emails and phone calls
Create spreadsheets as needed
Generate weekly reports for client
Ability to work honestly, responsibly and independently from my home office, and to provide excellent
communication to my supervisory staff, our vendors and clients.
November 2009 – October 2010
Scheduler/ Pre Arrival Services
Sarasota Memorial Health Care, Sarasota, FL
Scheduled radiology procedures for main Hospital as well as 6 satellite facilities
Pre registered patients
Verified insurance eligibility
Collected co pays
Handled high volume phone calls and e mails
November 2007 – October 2009
Administrative Assistant / Website Representative
Donald J Pliner of Florida, Inc. New York, NY & Miami, FL
Manages calendars, independently, plan, schedules appointments
Act as liaison between, customers, vendors, purchasers and CEO and President of company.
Order Supplies
Maintain spreadsheets to track sales, closings, inventory
Prepare expense reports
Coordinating conference/meeting room set up, ordering catering, and making logistical arrangements.
Support and assist projects for CEO and senior management
Place service requests for office equipment, consolidated suppliers and vendors to secure economies
Assist in planning marketing strategies and objectives
Run various business and personal errands on behalf of senior management
Drafting and typing correspondence, making copies, preparing binders, answering and screening manager's
phone calls and directing inquiries to the proper party within the team.
Posted job openings, reviewed resume and forwarded viable candidates for further consideration
Worked with media and PR agencies to promote the brand, delivery of complete sample collection, event
invitations
Preparing meeting materials including assisting with the creation of presentations, handouts and other related
materials as well as printing, binding and collating of materials.
Making travel arrangements (airline and hotel reservations), including arranging for appropriate visas, as well
as ordering car service.
January 2007 – August 2007
Logistics Coordinator $8,000,000.00 multi family project
CST Temp Services (Prospect Capital Group) Saint Petersburg, FL.
Perform multi functional role assisting Project Manager, Transition Coordinator, Developers and Brokers,
involving creating spread sheets, preparing conference room for meetings and coordinating luncheons.
Liaison between contractors, purchaser, tenants, Project Manager, and Transition Coordinator
Keep reports updated
Scheduling inspections with Fire Inspector and final walk through's with purchasers
Time management to meet deadlines.
Responded and resolved customer‘s complaints/ issues, with tact and diplomacy.
Protect company’s interest while maintaining good relationship with vendors, sub contractors and purchasers.
December 2005 – December 2006
Closing Coordinator / Receptionist
Coldwell Banker The Condo Store/ NRT Development Advisors, Tampa, FL.
Process documentation for closings
Coordinate closing schedules with title companies, lenders, brokers and attorneys
Walk completed units and schedule walk through's with purchasers
Receive and direct calls, faxes, e mails
Acted as liaison between purchasers, brokers, attorneys and sales staff
Oversee and maintain all contract procedures as well as input contracts in system.
Familiarizing with condominium documents to respond to all Condominium Questionnaires.
Transmitting vital information to Mortgage, Appraisal, and Title companies to ensure units close on targeted
schedule
Communicate and provide feedback to buyers on regular basis to coordinate closings and ensure customer
satisfaction
September 2003 – June 2005
Administrative Assistant
Jack Richardson, DMD Bradenton, FL.
All aspects of medical front office management administration
File and follow up on insurance
Financial consulting with patients
Insurance credentialing
Accounts receivable and collections
Implemented procedures and process that improved collections
EDUCATION
Associates of Science Nursing, State College of Flroida, Bradenton, FL