Customer Service Maintenance

DATASIA A LYNCH

*** **** ****** *** **

Brooklyn N.Y 11201

Phone: 646-***-****

Email:**********@*****.***

OBJECTIVE:

As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.

SUMMARY OF QUALIFICATIONS:

Excellent decision making, critical thinking, organizing and planning.

Strong verbal communication and interpersonal skills.

Self- motivated, initiative, high level of energy.

Ability to work independently and within a team setting

Proficient in all Microsoft Offices

EDUCATION: Monroe College, Bronx N.Y

Associate of Science, (December, 2014)

Bachelors of Science, (June 2016)

Major: Criminal Justice

CERTIFICATIONS: CPR Certified, First Aid Certified

EXPERIENCE:

PLS Check Cashiers Brooklyn N.Y 06/2014 – Jan/2015

Shift Supervisor

Supervises Csr, their maintenance of cash drawers and cash handling procedures.

Complete all transactions in compliance with federal, state and local laws and regulations

Complete daily reports and open and close the store when scheduled.

Execute check cashing approval level up to, but never exceeding, authorized limit for his/her position

Solicit customers and potential customers to use our products and services.

Barclay Center, Brooklyn N.Y 01/2013- 03/2014

Levy’s Lead Cashier

Greet all customers with world class customer service

Assist with putting food in trays and get the orders to customers

Monitor money in the cash drawer to ensure adequate change is available

Perform other duties such as set up and cleanup of concession stand and counting inventory

GGMC (Parking Garage), Brooklyn N.Y 11/2012- 12/2013

Lead Cashier

Collected tickets and payments from customers as they exited the parking facility

Answered questions for patrons about the hours of operation and general information

Performed a check of the lot and garage to make sure that everything was secure.

Alerted police in matters where vehicles were left unattended for several days.

Police Athletic League, Brooklyn N.Y 05/2010- 08/2012

Group Leader

Facilitate age appropriate based lesson plans and activities that align to NYC educational standards

Conducted small group tutoring sessions and recreational/cultural activities (up to 10 -12 students)

Completed reports to monitor student progress and participation and daily attendance

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