Manager Management

RAKESH LAKHANI

House No. *, "Hari Om Dham" Plot: 51, Ward 4B Adipur, Kutch, Gujrat -

370205

E: ******.*******@*****.*** P: 942-***-****. 991-***-****

Deputy Manager - IT

Responsible for effectively balancing the Academic/business needs with its

IT capability; constantly reviewing processes, identifying way to improve

efficiency & service, and proactively managing all areas of Technology

within the company.

Synopsis

. IT MANAGER with 14+ years experience in IT Service delivery & IT

Infrastructure .

. Mirror underlying commitment to deliver robust, Industry Standered IT

services and projects with deadline- and task-driven environments.

. Currently associated with GUJARAT ADANI INSTITUTE OF MEDICAL SCIENCE

(GAIMS) as Deputy Manager IT.

. Independent work habits, intuitive business sense, and an instant grasp

of new technologies underpin dedication to steer streamlined operations

within a cost-effective and productive IT function.

. Installation and maintenance of all Infractrure & Business applicatons

within corpotate digital environment.

. Rolling out ITIL & MOF (Microsoft Operational Framework) based IT

operational procedures, SOP based on industry standered procedures and

their complaience.

. Expertise in IT infrastructure & Business applications in wide range of

Industries viz. From IT Contact Centres, Software firms, Animal

Husbendury, Retail, Agro based industry, Ports, Infrastructure Projects

firms, Specilised Economic Zones to presently in Higher Education

Instirutions & Healthcare Industries

signature Skills & Technical Expertise

Server/ Application Support Network Services Support &

Management

Server & Storage Configuration Resource Vendor Management

Budget & Audit Complaience IT Operations & Security

IT Service Delivery IT Infra Project Management

Server and Storage: Installation Switches (L2 & L3): Configuring managed

and configuration of Wintel based Switches, VLAN, VTP, STP, Inter V- LAN

Rack & Blade Servers, Storage & switching, Inter Vlan routing & Multilayer

OS, Server seizing & Optimization, Switching, Switching capacity seizing and

Server Visualization (Hyper V & optimization.

VMware), Clustering, Server Firewall: Designing security, Implementation of

Reduncency & Backups CVP, Configuration of security shield

Applications : HMIS, Mail (Lotus, Wireless Technology: Evaluations of Wireless

Exchange etc),Virtulization, ERP devices, Designing solution in wireless,

(SAP, IBF) VMWARE, Domain, CVP, Optimization, Configuration.

Firewall (Checkpoint etc) Project Management: Conceptualization of new

Routers: Installation and projects, Planning, Designing, Presentation,

configuration, Router seizing and Time Management, Manpower Management, Conflict

Optimization, Network Design, Management

Managing P2P MPLS,Security IT Service Delivery : Rolling out Industry

optimization, QOS &Router standered service Delivery mechanism like ITIL/

management, VPN MOF for effective Service Delivery

Budgeting,Controlling & IT Asset

Managermnt

Credentials: Bachelor of Computer Application from Indian

Institute of Management & Engg

Career Highlights

GUJARAT ADANI INSTITUTE OF MEDICAL SCIENCE (GAIMS) Deputy Manager,

November 2010 to date

. Ensuring all IT systems, infrastructures, server, networks and securities

are running to an efficient level.

. Effectively planning, understanding user requirements, designing

solutions, project presentation, BOM/BOQ preparation and executing all IT

related projects.

. Support all Information Systems programs within the Medical Center.

Oversee the department and ensure alignment of all information technology

with the Medical Collage & hospital Business Plan.

. Collaboration with the vendors intended for productive solutions in

addition toward technology Innovation.

. Designing, implementing, Planning, deployment, modification/up gradation

and managing IT Services & Infrastructure

. Ensuring a effective & rebust IT Helpdesk with strigant TAT (Turn anround

time)

. Held multifaceted responsibilities like Cost control, budget control and

financial management (CAPEX &OPEX) and audit compliance, Implementing &

Managing BMS Services viz PA, FAS, CCTV and monitoring Vendor SLA.

. Providing technical support via helpdesk systems for a wide range of

internal & external Business applications.

. Rolled Out IT Service Delivey procedures based on Industry Standerds

procuderes vis ITIL & MOF

Key Projects

Virtualization of Server Farm

. Effectively managed & implementaed Virtualization of server & storage

for GAIMS data centre.

. Implemneted Clustering at Hardware & OS level for the Servers for High

Availblity.

. Devised & Implemented Roubust Data Backup Stategy for Both User End &

Server Data Storage

IT infrastructure project for GAIMS Medical College.

. Conceptulize requirement, design & Implement IT infrastructure Project

(Phase I & II) Including BMS in GAIMS

. Facilitate Data & Voice to Audiovisual Aids in 980 seater Auditorium,

380 seater lecture Halls,

Fire Alarm & Public Addressing System, CCTV and State of Art Data

Centre.

Implementation & rolling out of Academic & Business Applications

. Supervised the implementation of HMIS (Hospital Management Integreated

system) in GK GH Hospital as per the norms of Medical Councill of India

. Impelmented Adacemic Software for Library & teaching faculties cum

students

. Co-ordination & supervised implementation of SAP MM Module (Functional)

for Medical Collage at GAIMS related to the functional aspect

PMC PROJECTS INDIA LTD Asst. Manager IT (August 2008 to November 2010)

. Defined the objectives for the business by strategically planning and

setting achievable and realistic goals.

. Developed, coordinated, delegated and planned work activities.

Identified, understand and gave priority to urgent issues.

. Devised, coordinated, delegated and planned work activities. Responsible

for the fast and accurate troubleshooting of reported faults.

. Provided maintenance support and break-fix solutions. Followed documented

processes i.e. implementing change control procedures.

. Deliverting cutomised IT Solutions as per the client requirement in SEZ

Key Projects

. Designed & implemented

o IT Infrastructure for 300 Bed Sterling Hospital (G +2) at Mundra SEZ:

Designed, Envisaged and implemented IT Infrastructure (Including PA &

FA).

o IT infrastructure for SS1 building at West Port, Mundra

o Project site office as per requirement viz. South Port & West Port.

o Fiber Link project for Stores and other sites

o Wireless Hub for PMC Project office

o Wireless hub for Dredgers.

INDIAN BOILER GROUP (IBG) Manager IT (March 2007 to August 2008)

. Instrumental in handling enterprise wide RF Network, spread over with an

radius of 60-80 Kms in Rajnandgaon Chattisgrah.

. Envasiged & co-ordinated & impleated Point of Sales business application

for group's retail outlets

. Orchestrated the activities related implementation of Business

application Viz SAP ERP (ECC6) Net weaver Version-FI and MM Module with

SQL in backend running on servers from DELL

. Streamlined various processes related to Vendor Management, SLA

monitoring, Audit Compliences and implementation & compliance of SOP's.

. Implemneting Network Security, VPN and QOS on routers and monitoring

Business application & Data network health through NMS Software.

Key Projects

Wireless Wide area network Project

. Conceptulized, Designed & implemented Outdoor Wireless point to

Multipoint network to connects business units to the corporate network

in an area of a radius of 60 Kms for the use of IP Telephony, Internet,

File Server access, SAP & other business applications viz Point of

Sales etc.

SAP Implementation Project

. Co-ordinated, supervised & Managed of SAP Module in Indian Boiler

group.

Other Assignments:

< Cogentech Management Consultant Pvt Ltd Network Administrator(Call

Centre & ERP Division) (May 2006 to Mar 2007)

< Transfront Solution System Admin Medical Transcription & Call Center

Division (Sep 2002 to May 2006)

Languages Known: English, Hindi, Sindhi and Bengali; Citizenship: India

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