Customer Service Home Health
Resume:
Devin P. Lee
Houston, TX. *****
*************@*****.***
Motion Picture Film and development student
EXPERIENCE
Dec.2013- May 2014
Girling Community Health Care
1920 Birdcreek Dr.
Houston, TX 76502
Position: Home Health Provider
Visiting various patients at various locations to provide assistance with mobility and other things.
Oct.2013- Jan.2014
Staples Fulfillment Center
6400 Hollister Rd.
Houston, TX. 77040
Picker/Packer
5 days a week my job description consisted of, taking items from warehouse shelves to place
them in an order box for customer using a programmed headset to determine quantity and
location of the products. Seldom, I also would be placed in the packing position closing finished
containers, placing container on assembly line to be pushed through the taper which preps it for
shipping and receiving.
Aug.2013- Oct.2013
Walmart
5050 Troup Hwy.
Tyler, TX. 75707
Position: Overnight Stocking Associate
Working overnight shifts from 10pm to 7am using pallet jacks and forklifts my duties were
to stock various shelf items and as well as making sure they are well front faced and
positioned neatly for all shopping customers. As well as providing excellent customer
serviced served with a smile.
Left to move back to Houston, TX. with parents.
Sept. 2012-Jan. 2013
FedEx Smart Post
1517 Greens Rd.
Suite 100
Houston, TX. 77032
Position: Parcel Assistant/ Shippping Stager
This position consisted of several job duties such as, pulling tall and completely built
pallets away from warehouse sort line, tagging them in order to be tracked by customers,
and then placing them at the correct door to ensure quality and accuracy to be shipped to
rightful owners.
Feb. 2011 - June 2011
Petsmart
45 Frwy & 1960
Houston, TX. 77073
Position: Stocker/Cashier
These positions consisted of stocking and restocking shelf items as well as checking
customers out at cash register making sure they found everything they may have
needed.Performing other duties as allotted by a manager or supervisor. Loading or
unloading materials manually, off or on to pallets, platforms, skids, or lifting devises.
Performing routine post and pre inspections to ensure suitable working nature. Reporting to
supervisor regarding any damage to racks, faulty equipment, or any other safety hazards,
weighing products or materials, and recording weight and further production information
on labels and tags. Consulting, working, and coordinating with supervisors, managers,
equipment manufactures, and employees regarding unloading and loading operations. I
prepare the mail for the company, shipping and receiving, process labels and tags for mail.
Feb. 2009 - Sept.2009
Papa John’s Pizza
Red Oak & 1960
Houston, TX 77073
Position: Make Line Insider/Cashier
The Make-line position consisted of topping the ordered pizza before placing the product
inside of the oven. Customer service skills, problem solving, light cashier duties on an as
needed basis, and handle customer disputes.
November 2008 - December 2008
Integrated Airlines
19175 Lee Rd.
Houston, TX. 77338
Position: Mail Handler/ Warehouse
As a mail handler I was responsible for emptying OTR’s with mail from many zip codes to
go into the appropriate boxes to go be picked up the truck drivers for Christmas deliveries.
I also weighed boxes before they were put on the trucks by the expeditors. We also had the
responsibility of being a counter. That included counting all of the outgoing deliveries as
well as incoming deliveries on the dock. customer service skills performed the delivery and
shipping of any parcels, according to shipping specifications rules and guidelines, problem
solving, experience and knowledge of oral and written communication, modern office
practices, record keeping, Microsoft Word, Excel, and Access.
EDUCATION
Lone Star Community College
250 N. Sam Houston Pkwy E.
Houston, TX. 77060
REFERENCES
Mr. Richard Lewis:
(MMI) Minority Male Initiative Mentor
Houston, TX.
Mr. Elvis Parada:
(MMI) Minority Male Initiative Mentor
Houston, TX.
ACHIEVEMENTS
First year attending Lone Star Community College was a tremendous, mind blowing
experience. Attending I was able to meet Mr. Richard Lewis as well as Mr. Elvis. These
two guys introduced me to their mentoring program (MMI) Minority Male Initiative.
During the first semester Mr. Lewis and Mr. Parada began recruiting for their program. Out
of 23 males recruited I was given the honor to be chosen as next mentor along with 3 other
guys. In this program I was able to help other students with personal and several other
problems. MMI, was designed to educated students on the importance of finishing their
education, map out a degree plan, educate on financial assistance, build successful
resume’s, apply for grants, dress properly for interviews etc. With all of this taken place I
quickly developed better confidence, leadership skills, team skills and much more. I was
very pleased to be part of this program and inspired mainly because I was able to help and
educate others as well as myself.
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