Chinese speaking, supervisor (bank)
Resume:
Resume of Cheryl Tan Go Ching
Objectives:
To be able to apply my knowledge and skills in the hospitality industry.
-
Personal Data:
*** *. ******* **. ****** City
July 31, 1976
Female
Email Address: ******@*******.***
-
Educational Background:
St Paul University
Hotel and Restaurant Management
1993-1997
Hope Christian High school
1989-1993
Working Experience:
Bank of China Manila Branch
New Accounts Clerk/ Teller/ Marketing
July 18 2011 up to present
Assist the Chinese and Filipino clients. Update passbook, Open account, SDB and reports to the Manager.
Verify the signature of the client. Checks if they are following the AMLA rule. Monitor the account of
the client. Coordinates with the Philippine Retirement Authority (PRA) and BSP. Submit the month end
report to the Manager and Deputy Manager. Make sure that all documents submitted are valid. Go to
different companies and do marketing. Transact deposit, withdrawal, encashment, Demand Draft,
Cashier’s check, Inward remittance, Outward remittance and also print report at the end of the day.
Iremit Global Remittance (Taiwan Branch)
Senior Operations Supervisor
March 2005 to July 2009
Train the newly hired employees. Meet client needs e.g. client who sends money to other countries or
payment of bills. Monitor the supplies needed in the office. File the visa account opening, transmittal,
reports and approvals. Balance report at the end of the day. Inform the agents about the rate and new
products and services. Validates and authorize the transaction of the front liners. In-charge of the
operation and marketing.
Elite Express Co. Ltd.
Collections Officer
September 2002 to January 2005
Computes and monitor the collectibles from factories and agents. Inform the agents and clients with
regards to new products. In-charge of Pag-ibig payment, visa card application and account opening.
Assist and files the new accounts, visa forms and other banking transactions, Coordinates with the
manager and send report at the end of the day.
My Place Restaurant (Taiwan)
Bartender/ Waitress
October 2001- January 2003
Take orders and recommend some special menu. Serve dishes to the customers. Mix drinks and prepare
complimentary food in the bar area. Compute the bill.
Equitable Bank
New Accounts/Teller
June 2000- July 2001
Transact credit/debit memo, account opening, deposit and withdrawal. Attends to client/s needs. Inform
the client regarding FCTD and SSD. Informs target market regarding new products and services offered
by the company.
Legenda Hotel
VIP Services Coordinator
February 1997- March 2000
Train the housekeeper, bartender, lounge attendant and front desk personnel. Attends to guest/s needs.
Coordinate with the front desk personnel. Maintain high quality service. Monitors service offered and
customer satisfaction.
Training Attended:
Shangri-La Hotel ( Island Cafe)
Shangri-La (Shang Palace)
PAL
Bar Management Training( Hard Rock Cafe)
Reference:
Joan Juan
Lexter Ngo
Manager
Contact this candidate