Customer Service Sales
Resume:
J ulie Ransberger
Palm Beach, Florida 33480
Objective:
To obtain a position to use my organizational, human resource background and social skills
to provide excellent leadership and or support to any organization or business.
Skills
I possess excellent communication skills, and I am able to give accurate information to
customers. I have good organizational, social skills, and impeccable phone etiquette. I
handled payroll and have done bookkeeping and accounts receivable using quick-books. I
am experienced with M icrosoft Word and my verbal skills are excellent. I also have
marketing, human resource, and management experience and abilities. Also, I have some
teaching experience which helps me on the job. I taught remedial English at St. Petersburg
College as an undergraduate, and I volunteered and taught English in Lake Worth to Latin
I mmigrants.
Experience:
Receptionist-Administrative Assistant
* Performed clerical work, filed safety reports for Workers Compensation. 01-
* Performed other basic office duties, handled phone calls, greeted customers
and used Microsoft Word.
T est Proctor- Consultant-Promet rics- West Palm Beach
12-7-2013 * G reeted test takers, explained testing instructions, answered
questions and
oversaw exams, t imed and monitored test-takers for various licensing.
Sales-Mannatech- Palm Beach Gardens
2005-2012
*Self-employed and took initiative to maintain and build clientele.
*Provided sales and customer service in the field of health supplements.
* Assisted customers with purchasing products, product education, and following label
d irections.
*Answered telephone inquir ies from customers and ordered supplies, recruited sales people.
* Advised individuals in the process of product presentation and product usage.
*Wrote marketing copy and helped develop new ideas.
Customer Service-Garden of Life- West Palm Beach
2002-2004
*Oversaw customer relations, educated and counseled customers on product usage.
*Followed up with customers to facilitate good will and to maintain clientele.
*Scheduled appointments and performed data management duties along
w ith computer entries.
M arketing Manager-Protection Providers Agency-Palm Beach
2000-2002
* Developed customer incentives and oversaw customer relations.
* Implemented customer contact and follow up strategies.
*Sold insurance, property and casualty to business owners.
*Wrote marketing copy and developed sales campaigns.
I nsurance Agent-Imperial I nsurance-Largo, Florida
1996-2000
* Sold policies, such as homeowners and auto insurance and assessed client’s needs.
*Took incoming phone calls, filed, data entry and other clerical duties.
* Handled payroll, bookkeeping duties.
Education
BA- English Literature-University of South Florida
1992-1995
G raduated Cum Laude: 3.75 GPA. Phi Kappa Phi, Honors Program: Thesis
completed
*References upon request.
Contact this candidate