IRENE PETRAKOS

*** ******** ***** ~ Newport News, Virginia 23602

(757) 912 - 8719 [pic]

acogn5@r.postjobfree.com

SENIOR MANAGEMENT PROFESSIONAL

Profitability Growth ~ District & Multi-Unit Management ~ Budget &

Control Creation

Dynamic, results-driven senior management professional with diverse,

progressive experience leading district-wide performance of high-volume,

rapidly-growing retail organizations. Analytical thinker with strategic

planning skills, capable of developing innovative approaches to

maximizing profitability, driving consumer satisfaction and loyalty, and

minimizing loss. Motivating leader with demonstrated expertise in

building and guiding multilevel teams to achieve and exceed corporate

objectives. Effective and articulate communicator with ability to

establish rapport with individuals at all levels. Master of Business

Administration. Adept with:

( Sales Growth Optimization ( Staff Training & Mentoring (

Business Trend Analysis

( Store Manager Development ( Vigilant KPI Monitoring (

Local Marketing Direction

( End-to-End P&L Oversight ( Inventory Management (

Logistics Optimization

SELECT ACCOMPLISHMENTS

Mr. Gyros & Burgers

. Directed business opening from end-to-end, managing all aspects of retail

location development from purchase planning and marketing initiative

development to staff recruitment, hiring, and training.

TALLY WEiJL

. Grew revenues 13.9% within one year by analyzing business trends and

creating strategies to increase sales and control expenses, driving

overall profitability of retail locations district-wide.

. Led two major, successful growth initiatives, coordinating the opening of

a new store within a highly competitive market and the renovation of

another store within strict time and budgetary constraints.

. Designed new bonus scheme for store managers company-wide to motivate

performance and morale.

. Created and implemented new training policies to optimize professional

development efforts.

. Mentored store management, including an exemplary individual who was

chosen to attend Best Managers Retreat at corporate headquarters in

Switzerland.

PROFESSIONAL EXPERIENCE

MR. GYROS & BURGERS, Newport News, Virginia 2014 - Present

General Manager

. Lead daily operation of high-volume retail location, maintaining

comprehensive responsibility for overall performance, including customer

satisfaction, product quality, and profitability margins.

. Direct all human resources functions, including hiring, development, and

benefits administration.

. Oversee inventory management, payroll functions, and P&L to maximize

profitability company-wide.

. Administer annual budget, ensuring maintenance of expenses below

projections via accurate planning, waste reduction initiatives, strategic

purchasing, and creation of cost-effective procedures.

. Create and deploy innovative, multiplatform marketing campaigns to drive

restaurant visibility.

TALLY WEiJL, Cyprus 2012 - 2014

Area Manager

. Directed operation of eight stores nationwide, ensuring district

compliance with company policies, directives, and operational standards

in order to optimize retail performance from end-to-end.

IRENE PETRAKOS Page Two

PROFESSIONAL EXPERIENCE

(Continued)

TALLY WEiJL (Continued)

. Oversaw up to 50 multilevel employees, including 16 managers and one area

visual merchandiser.

. Visited and communicated with stores on regular basis to provide feedback

and ensure consistent execution of standard operating procedures, visual

directives, and guest experience expectations.

. Managed human resources functions, including training, hiring, staff

development, and termination.

. Monitored store sales, inventory, payroll performance, and P&L to

identify discrepancies and issues; initiated effective action plans to

achieve company goals concerning key issues such as shrinkage.

. Collaborated with each store manager to review P&L statements on monthly

basis, ensuring all controllable expenses and/or costs remained within

company guidelines and budgetary parameters.

. Delivered hands-on coaching to personnel at all levels on customer-

focused selling strategies, enabling maximization of sales, increased

customer satisfaction, and optimized profit margins.

. Produced weekly reports detailing performance of stores nationwide for

delivery to corporation's C-level executives and managing directors.

STRADIVARIUS, Limassol, Cyprus 2011 - 2012

Store Manager

. Drove sales figures and consistently maintained budget objectives via

vigilant KPI monitoring, deploying successful, multi-faceted action

plans, and establishment of highly effective controls.

. Executed in-depth analysis of sales reports to identify opportunities to

maximize growth potential.

. Designed and deployed effective merchandising plans to maximize sales via

customer targeting.

. Directed multilevel staff of 10 personnel; provided hands-on training and

mentorship at all levels.

. Ensured delivery of exceptional customer service to drive consumer

loyalty and satisfaction.

. Led daily meetings with team members to assign responsibilities and

communicate directives.

THE CASTLE GREEK & ITALIAN RESTAURANT, Newport News, Virginia 2002 - 2010

General Manager

. Drove restaurant profitability and end-to-end success by creating and

implementing strategic plans concerning operations, marketing/public

relations, customer service, and budget administration.

. Devised and oversaw major remodeling projects to enhance facility's

ambiance and efficiency.

. Created innovative marketing campaigns to increase brand visibility and

customer traffic.

. Ensured productivity and morale by initiating training and accountability

management systems.

. Managed front- and back-of-house staff of up to 15 employees, maintaining

schedules and handling recruitment, hiring, training, and hands-on

supervision.

EDUCATION

GEORGIA COLLEGE AND STATE UNIVERSITY, Milledgeville, Georgia

Master of Business Administration

CHRISTOPHER NEWPORT UNIVERSITY, Newport News, Virginia

Bachelor of Arts in Political Science

- References Available Upon Request -

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