Sales Customer Service

Alexis Del Pilar

San Juan, PR

***********@*****.*** - 787-***-****

Alexis is an experienced and highly energetic candidate who is able to drive profitability improvement through

strategic growth, waste elimination, and quality enhancement. He has a long track record of successfully

directing the execution of tactical operating plans, and in the past he has worked with some of the worlds most

respected and recognizable brands. Although has the experience and knowledge of start a new business with

all the duties and responsabilities. Right now he is looking for a suitable leadership position with a market-

leading, high-growth company that offers opportunities for advancement into sales management.

WORK EXPERIENCE

Sales Representative

AUTOGRUPO FORD - Bayamón, PR - March 2013 to January 2015

Responsibilities

PROSPECT CLIENTS, ATTENDS FLOOR CLIENTS, MAKE CALLS TO EXISTING AND FUTURE CLIENTS,

MANAGE SOCIAL NETWORKS FOR PROSPECTING,CREATE DAYLY PLAN, ATTEND INHOUSE

SERVICE LINE TO UPGRADE CLIENTS CARS.

Accomplishments

EXCEDDING MONTHLY QUOTE IMPACTING THE REVENUE OF THE DEALER.

MOTIVATE SALESTEAM BY MY PERSONAL ACHIVEMENTS.

DRIVE THE DEALER TO A TOP 3 DEALERS FORD IN PUERTO RICO.

Skills Used

HIGHLY MOTIVATED, VERY STRUCTURE AND ORGANIZED, PERSISTENT ON THE SALES PROCESS,

PRODUCT KNOWLEDGE,( CERTIFIED BY FORD)

Project & logistic Manager

Terranova Events - San Juan, PR - February 2010 to January 2013

Planned, coordinated and executed events - Oversaw the planning and execution of logistics and operations for

private meetings, conferences, road/trade shows and special events for the hotel market, had the experience

to work with hotel chains as Hilton, marriot and Sheraton.

• Managed all sort of the event operations - The facility selection, contracting, pricing, transportation,

accommodations, food and beverage selections and audio/visual service arrangements

• Identified, negotiated and booked outside vendors.

• Grew the income and consumption in the hotel lobby bars in 168% incorporating new strategies and recruiting

talents to keep the customers captive.

• Produce post even budget and feedback reports.

Sales Account Director

Radio Station Magic - San Juan, PR - March 2007 to January 2010

Responsible for overseeing regional and local sales. Also in charge of directing the company's

marketing strategy, as well as leading and monitor the sales cicles, 10 team sales executive under my

supervision,

● Increased territory sales from less than $1 million to $1.8 million within two years,

Excedding quota by 12% in 2008 and 15% in 2009.

• Key player in instigating the company's brand redesign to increase overall brand recognition.

• Identifying and winning new business opportunities within defined market sectors.

• Demonstrated an unwavering commitment to customer service, adding new customers while maintaining

premium service levels with existing accounts

Operation Manager

Borimex imports of Carribbean corp - Bayamón, PR - November 2004 to February 2007

Driving improvements, and logistics to home depot stores operation in the distribution on hand crafted items,

maximising the value of the asset base while ensuring a direct supervision and tight control on operational

costs. Responsible for monitoring and continually improving standards of performance and quality within the

operation.

● Managing a team of approximately 40 employees in a busy work environment.

• Increased sales of company-owned pottery items by 24%, selling $345K in pots products in 2006 to home

depot Puerto Rico.

• Producing Operations manuals which define how the business is to be run.

• Perform official reports of the operation, management and keep control of the company with minimal

supervision.

Major account manager

Xerox Corp - Hato Rey, PR - 2003 to October 2004

Major account executive, 2000/to 12/2002

Represented 8 top dealers in the metropolitan area and sold Solutions and Copiers/Printers to corporate

and government Accounts. Efficiently opened all new accounts by cold calling and telemarketing to get new

opportunities. Called on Fortune 1000 accounts and opened numerous new accounts in Puerto Rico.

● #1 National Account Manager in 2003 for achieving a quota of 192%

● Orchestrated an average of 4 new accounts per month and thrived to generate new business

Opportunities

● Developed and maintained close client relationships to ensure client satisfaction and possible

EDUCATION

B.A. in BUSINESS ADMINISTRATION

Interamerican university of puerto rico - San Juan, PR

1994 to 1998

B.A. in PSICHOLOGY

INTERAMERICAN UNIVERSITY, METRO CAMPUS - San Juan, PR

1992 to 1997

SKILLS

bilingual/fluently spanish, an asset for the company for the hispanic market

ADDITIONAL INFORMATION

CORE SKILLS

• Microsoft Office: Word, Excel, PowerPoint, Outlook and Explorer

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