Management Data

Bhisham Ramkeerat, MSc ********@*****.***

727-***-**** (813)-

***-****

Summary of Qualifications

Highly motivated and flexible individual with 10 years of progressive

experience in a variety of data processing. Proficient in critical analysis

of business requirements to provide 'out-of-the-box' solutions that adds

value to systems. Experienced in rapid prototyping of systems with existing

legacy resources providing proof of concept and viability of solutions to

management, before investing and spending dollars, which resulted in a

better ROI for new projects. Proficient at working with software

professionals in different regions and time zones. Provides tremendous

support to offshore team with regards to training, troubleshooting,

providing information, etc. Good communication skills and works well with

other teams to identify and fix issues - such as reprocessing, project

related work, troubleshooting, etc. Proficient in information technology

methodology from conceptual design through documentation, implementation,

user training, quality review, and enhancement.

Technical and Software Skills

. Languages: - Visual Basic 6.0, C, C++, Fortran, Assembly Language,

Pascal, VB.NET, ASP.NET, SQL, JCL, HTML5, Sencha Architect.

. Databases and Tools: MS SQL Server 2005/2008, MS Access, MS Project,

FrontPage, PowerPoint, WinHelp Workshop, Robohelp, Visio, Word, Excel,

WordPerfect, Outlook, Flash 5, Crystal Reports, Batch Manager, OCFM,

Navigator and Data Delivery.

. Operating Systems: Windows NT/95/98/ME/XP/2000/2003/Vista/7

Professional Experience

Nielsen Media Research

Process Owner 2013 - 2014

. Proficient in software development life cycle, including system

requirements, analysis, design, testing, training.

. Worked with offshore developers to develop and manage a consolidate

website (Support Operations User Portal - SOUP) for the mobile

measurement team.

. Trained team members on the functionality of the team website - SOUP.

. Employed root cause analysis to identify issues and develop process

improvements that led to cost savings.

. Provided data analysis and metrics for upper management to

demonstrate the current health and performance of the processes

within the group.

Coordinating Analyst 2010 - 2013

. Successfully leveraged system resources and staff to meet service

level agreements for client deliverables.

. Performed numerous reprocessing efforts to fix and correct data

resulting in file fixed mainframe flat and M204 files using Mainframe

MVS system and Job Control Language (JCL) manipulation.

. Participated actively in the launching of many new local people meter

markets from set meters.

. Provided outstanding customer-focused support and consulted with

clients on system configurations.

. Performed many data analysis to troubleshoot client inquires.

. Worked on employee capacity planning to ensure even distribution of

work load among team members.

. Worked with developers to design and implement new products and tools

for the team.

Senior Analyst 2008 - 2010

. Projected the Daily Sales Report, Weekly Stop Reports, and Circulation

Reports for management.

. Prepared reports/charts requested by management or other departments

in analyzing circulation performance.

. Demonstrated expertise to identify solutions, provide conclusions to

problems, and multi-task effectively.

. Maintained strict support schedules and documentation of monthly and

quarterly data reporting.

. Assisted in utilizing in-house systems to test installation as well as

registration techniques and fixes.

. Provided advice and assisted in acquiring research data and recommends

resolution to difficult problems.

. Proven ability to identify user requirements, review design options,

and recommend solution options.

. Routinely conducted critical database application backups,

maintenance, and disaster recovery.

. Created, formulated, and designed any necessary corrections to

computer spreadsheets for the above reports to make the appropriate

changes as required by management.

Nielsen Media Research

Analyst 2006 - 2008

. Assisted team to consistently meet client SLAs to ensure quality in

all processes and work assigned.

. Coordinated with delivery team process owners and team members across

different teams to meet goals.

. Successfully supported Local People Meters through production and

delivery.

. Successfully supported CW/MY network from startup through implemented.

. Assisted the team in implementing 10 years file retention for

mainframe files.

. Served as a technical/project leader for many Local People meter

implementation.

.

Associate Analyst 2005 - 2006

. Ensured proper setup and inspection of meter market cycle, station

changes, and exceptional processing.

. Monitored data loads and all client releases by performing inspections

on both mainframe and client server.

. Checked proper setup and communication of metered markets delays,

exclusions, and production issues.

. Assisted in developing tools that would minimize or eliminate manual

processes to improve research.

. Monitored proper setup, execution, and delivery of weekly, navigator

printed weekly and cycle processing.

. Provided support and technical guidance to contract staff, external

partners, and data providers.

. Provided hardware and software installations as well as applications

and hardware technical support.

Guyana Sugar Corporation (www.Guysuco.com) Guyana, SA

Computer Analyst/Programmer 2000 - 2001

. Consistently participated as a team member in the Computerization of a

Manual Payroll using Visual Basic 6.0. The payroll was for

approximately 20,000 weekly paid employees spanning five (5)

locations.

. Proven expertise demonstrated in performing analysis and documentation

of the Manual System.

. Produced a cost and benefit analysis of in-house development versus an

off-the-shelf package, and different in-house solutions with network

topology, location, and security were proposed.

. Actively participated in the modeling of data and the creation of

tables needed for the analysis process.

. Designed and coded front-end and middle-tier interfaces, such as:

forms, reports, and using Visual Basic.

Education

University of Phoenix

Master of Science in Computer Information Systems

St. Petersburg College

Microsoft Certified Solution Developer (MCSD)

University of South Florida

University of Guyana, Guyana, South America

Bachelor of Science Degree, Computer Science

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