Management Service
Resume:
OLA PRINCE
***********@*****.***
MAXIMO EAM CONSULTANT
IBM Maximo version 7 Certified
CAREER HIGHLIGHT
1. Over 10 years' experience as Maximo and EAM Functional Consultant
using Maximo 4x, Maximo 5x, Maximo x, Maximo 6x, and 7x
2. Expertise in Maximo Administration, EAM Maximo Asset Management,
Maximo Work Management, Supply Chain Management/Procurement
Management, Maximo Materials Management/Inventory, Maximo Contract
Management, Maximo IT Service Management, Service Management and
Design Business process Workflow.
3. Experience in EAM Development, Design and Configuration using tools
such as Application Designer, Database Configuration and Workflow
Designer.
4. Experience in Maximo IT Service Management (ITSM), Asset Manager for
IT (TAMIT), Service Request Management (TSRM), Configuration
Management (CCMDB) & Work Management modules, Preventive Maintenance,
IBM SmartCloud Control Desk (SCCD)
5. Extensive hands-on work with ITIL practices and knowledge of Tivoli
products.
1. An all-encompassing record of achievement for implementing IT Asset
Management processes and programs that result in cost savings.
Proficient in managing the ITAM Lifecycle (Procure, Deploy, Monitor,
Measure, Reconcile, Redeploy/Retirement) and the Compliance &
Reporting of IT Assets.
6. Experience in creating regression test scripts and executing the test.
7. Experienced in Sarbanes-Oxley (SOX) compliance requirements and
measures.
8. Extensive knowledge of ITIL practices for IT Service Management.
9. Experience and expert in Change Management Process.
10. Expertise: Strong Business Acumen, Global Business Knowledge, Working
in a High-Performance Multi-Cultural Leadership Team, Problem Solving
Abilities, Strong Communication and Interpersonal Skills, Software
Engineering, Strong Experience in Project / Program Management,
Outsourcing Management, Service Delivery Model and Processes
Knowledge, Proven Experience in delivering and Managing Complex
Projects in numerous industries. Strong understanding of project
management concepts and tools.
EXPERIENCE
Client: ENMAX Energy/Utility.
May
2014 - Present
Maximo Project Lead /SME / SCCD Consultant
1. Team leader for the IBM SmartCloud Control Desk (SCCD) Self Service
web application
2. Specialized in building Organizational Change Management process and
implementing Change, Asset, Cis & IT Assets applications using Maximo
SCCD
3. Provided the vision for ENMAX's business and technical team on Asset
and CI deployment, Security Management, Enterprise Change Management
as a business Analyst & SME
4. Assess and implement client needs for IT service management (TSRM 7.2
and SCCD 7.5)
5. Assist in training users, system analyst and new hires on Maximo EAM
modules and functionalities.
6. Assess and implement client testing requirement and address test
results for Maximo enterprise asset management (EAM) and IT service
management (SCCD) 7.5
7. Extensively worked on Migration Manager for using OOTB & object
structures to migrate objects and data
8. Assess and implement client incident and problem management processes
needs for enterprise asset management (EAM) and IT service management
(ITSM) (TSRM 7.2 and SCCD 7.5)
9. Worked as a senior Maximo developer in building, testing and migrating
Maximo objects
10. Assess and implement client change and release management processes
needs for enterprise asset management (EAM) and IT service management
(ITSM) (TSRM 7.2 and SCCD 7.5)
11. Assess, define, and implement client service level agreements (SLA)
processes, needs, and performance matrixes for enterprise asset
management (EAM) and IT service management (ITSM) (TSRM 7.2 and SCCD
7.5)
Client: Southern Company.
Aug 2013 - May 2014
Senior Maximo Functional Lead
12. Lead Maximo cross-functional teams through Product Development
Workshops to define requirements for Maximo projects
13. Lead Maximo 7.5 UI configurations and Workflow Implementation.
14. Facilitate requirements gathering sessions with clients to determine
business requirements and rules for the implementation of custom
Benefits applications
15. Develop project plans; assign tasks to project resources, and
preparing weekly status reports on specific objectives.
16. Responsible for the quality of all major deliverables throughout
Software Development Life Cycle, such as Software Requirement
Document, Design, Code & Implementation, Integration, System and
Performance Test execution and test plans.
17. Created and published corporate knowledgebase support and document
management repositories.
18. Translated AFRICE-W catalog and system configuration workbooks.
19. Monitoring and generating purchase queries and purchase requests
through Maximo PR application and monitoring and guiding the purchase
order process
20. Document functional and technical requirements.
21. Developed Workflow processes, Managing Workflow modifications and user
requests, Work Views, Communication Templates, and general Maximo
Systems Application tasks, roles and responsibilities.
22. Design and develop Workflow, Escalations, and Communication logs.
23. Classification of client service request using ITIL incident and
problem management practices in IBM Maximo V6.X and 7.1.
24. Manage multiple projects with varying degrees of requirements and
difficulties.
25. Prioritize project team work and ensure each individual and portfolio
of projects meet resource, time, and scope constraints. This includes
application and database developers, analysts, and QA resources.
26. Utilized ITIL practices for assignment of service incidents and
requests.
27. Completed User Acceptance Testing Guide for Maximo 7.5 as to the
client's needs
28. Creating procedures and processes for creation and maintenance of the
CCMDB.
29. Usage of PL/SQL tools such as TOAD and automated testing tools e.g.
ALM
30. Developed and customized Oracle sql and Oracle PL/SQL scripts as per
user requirements.
31. Developed and applied sql coding standards in development of reports
and other queries for Maximo end users.
32. Work closely with users to troubleshoot and fix bugs related to MAXIMO
modules as well as Actuate 8 reporting bugs.
33. Developed Desk top procedures related to Maximo, Primevera and other
system applications.
34. Performed interface Monitoring and managing xml error files to
identify resolutions for failed transactions in the integration
between Maximo and ERP system.
35. Served as the Actuate Report and Maximo report solution SME.
36. Developed functional requirement documents for new BIRT report.
37. Developed front-end queries and reports using Web reporting tool to
search for parts and their specifications from various vendors and
suppliers and their locations of origin as well as tracking and
monitoring their conditions along the supply channels.
38. Assist in training users, system analyst and new hires on Maximo ITSM
and Maximo ITAM modules and functionalities.
Client: IBM
Sept 2012 - Aug 2013
Maximo Functional Lead
39. Led the Design & implementation of Maximo Smart Cloud Control Desk
(SCCD) 7.5 installation
40. Develop project plans; assign tasks to project resources, and
preparing weekly status reports on specific objectives.
41. Lead Maximo 7.5 UI configurations and Workflow Implementation.
42. Classification of client service request using ITIL incident and
problem management practices in IBM Maximo V6.X and 7.1.
43. Manage multiple projects with varying degrees of requirements and
difficulties.
44. Oversee multiple project and development teams.
45. Prioritize project team work and ensure each individual and portfolio
of projects meet resource, time, and scope constraints. This includes
application and database developers, analysts, and QA resources.
46. Utilized ITIL practices for assignment of service incidents and
requests.
47. Completed User Acceptance Testing Guide for Maximo 7.5 as to the
client's needs
48. Creating procedures and processes for creation and maintenance of the
CCMDB.
49. Installed TSAM, TSRM, TAMIT, Change Management, Incident applications
in Maximo Version 7 under Websphere.
50. Usage of PL/SQL tools such as TOAD and automated testing tools e.g.
ALM
51. Developed and customized Oracle sql and Oracle PL/SQL scripts as per
user requirements.
52. Developed and applied sql coding standards in development of reports
and other queries for Maximo end users.
53. Work closely with users to troubleshoot and fix bugs related to MAXIMO
modules as well as Actuate 8 reporting bugs.
54. Created and published corporate knowledgebase support and document
management repositories.
55. Translated AFRICE-W catalog and system configuration workbooks.
56. Monitoring and generating purchase queries and purchase requests
through Maximo PR application and monitoring and guiding the purchase
order process
57. Developed Desk top procedures related to Maximo, Primevera and other
system applications.
58. Performed interface Monitoring and managing xml error files to
identify resolutions for failed transactions in the integration
between Maximo and ERP system.
59. Served as the Actuate Report and Maximo report solution SME.
60. Document functional and technical requirements.
61. Design and develop Workflow, Escalations, and Communication logs.
62. Developed functional requirement documents for new BIRT report.
63. Developed Workflow processes, Managing Workflow modifications and user
requests, Work Views, Communication Templates, and general Maximo
Systems Application tasks, roles and responsibilities
64. Developed front-end queries and reports using Web reporting tool to
search for parts and their specifications from various vendors and
suppliers and their locations of origin as well as tracking and
monitoring their conditions along the supply channels.
65. Assist in training users, system analyst and new hires on Maximo ITSM
and Maximo ITAM modules and functionalities.
Client: Docks Shipping & Oil
2007 - 2012
EAM / MAXIMO Implementation Consultant
1. Administration of MAXIMO 6.2.1 application, creating users/user
groups, and providing access privileges in the system.
2. Implemented SAP BW in SD, MM and FI modules.
3. Managed MEA integration xml error files to identify resolutions for
failed transactions in the integration between Maximo and ERP system.
4. Utilized Remedy Picasso ticketing system to manage user related issues
and escalate tickets from one department to another.
5. Supported MXES IT Service Management operations using Maximo Service
Management software by troubleshooting and resolving Maximo issues
6. Loaded and monitored data loads, analyzing and fixing failed loads.
7. Designed and customized system requirements to user specifications.
8. Gathered requirements and transformed them into data models.
9. Experienced in working with Maximo offshore/remote team.
10. Designed generic data extractors to extract/cleanse and transform the
data to suit the Business Warehouse model.
11. Developed queries, workbooks and published them on the web
12. Trained new hires on Maximo ITSM and Maximo ITAM modules and
functionalities
13. Coordinated data and applications migration between cross functional
groups to minimize migration discrepancies between environments
Client: Lima Refineries/BP Oil & Gas, Lima
Mar 2006 - 2007
MAXIMO Functional Support Analyst
14. Implemented SAP BW in SD, MM and FI modules.
15. Administration of MAXIMO 6.2.1 application, creating users/user
groups, and providing access privileges in the system.
16. Managed changes to Actuate Report designs by utilizing Actuate eRD Pro
to edit and customize Actuate reports
17. Developed field control, field security, dynamic value lists,
crossover domains, table domains, ALN domains, Synonym domains, table
domains, etc.
18. Monitored MEA, verifying data migration
19. Created new user accounts, user groups, monitoring LDAP
synchronizations
20. Created Location Hierarchies in Maximo using Multi-Site functionality.
21. Customized Work order, PR, PO, Vendor, Inventory and Other Functional
Modules
22. Monitored and generated purchase queries and purchase requests through
Maximo PR.
23. Monitored and guided Maintenance Management work flow (work orders).
24. Developed front-end queries and reports using Web reporting tool to
search for parts and their specifications from various vendors and
suppliers and their locations of origin as well as tracking and
monitoring their conditions along the supply channels.
25. Loaded and monitored data loads, analyzing and fixing failed loads.
26. Designed and customized system requirements to user specifications.
27. Experienced in working with offshore/remote team.
28. Designed generic data extractors to extract/cleanse and transform the
data to suit the Business Warehouse model.
29. Adhere to Client Engagement Methodologies (CEM) and use of company
tools and templates for client implementation projects.
30. Ensure open communication channels between internal client delivery
teams and external customer teams through ongoing status calls, status
reports, issues logs, risk management and key dates/milestone
documents as well as project plans.
31. Work with sales organization to identify and deliver business
development growth opportunities through scope change order process
32. Facilitate requirements gathering sessions with clients to determine
business requirements and rules for the implementation of custom
Benefits applications.
33. Facilitate internal requirements sessions with team to present the
requirements and proposed design.
Client: Docks Shipping & Oil
2004 - 2006
Business Analyst - EAM/Maximo
1. Conducted research and assists in gathering project information.
2. Documented business requirements and related documentation.
3. Developed escalations, stop processes, task reassignments, using the
workflow administration application
4. Created and customized Work orders, PMs, Assets, Inventory,
Purchasing, Safety modules in MAXIMO 6.2 and 7.1
5. Generated and executed test plans and test cases to verify the
technical integrity and usability of a software product based on
project specifications.
6. Lead cross-functional teams through Product Development Workshops to
define requirements for CRM projects. Teams included Sales /
Marketing, Product Line, Engineering, etc.
7. Generated proposal, RFPs, statement of work and review contracts.
8. Developed, maintained and executed test case.
9. Experienced testing of applications using HTML and XML.
10. Tracked, logged and maintained defects utilizing the defect-tracking
tool
11. Producing weekly checkpoint / risks & issues reports to the Analysis
manager.
12. Provided feedback on usability and functional gaps in process flows to
Project Managers and proposed solutions.
13. Measured, interpreted and reported results to C-Level executives in a
diverse environment and managed their expectations.
EDUCATION University of Ife
Bachelor of Science in Economics
CERTIFICATION
IBM Certified Maximo Asset Management v7 Deployment
Professional
SKILLS AND
TOOLS
Project Management using Microsoft Project Server
Business Process Improvement
Software Project Management
Enterprise Software
Weekly reports for upper management using Microsoft Access,
PowerPoint, Visio, and Word.
Maximo
Supply Chain Management
Software Documentation
ERP
SDLC
Requirements Analysis
ITIL IT Service Management
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