Customer Service Insurance

Timekia Lowe

**** ****** *****

Fairburn, GA ****3

770-***-****(c)

*******@*****.***

I have 20 years of experience in the sales industry. I am proficient in Microsoft Word, Publisher and

Access and I am licensed in Life and Health and Property and Casualty.

Employment

Mitchell Agency Services LLC July 2008-Present

Owner and Founder of an Independent Insurance Agency

1. Offer Property and Casualty insurance to consumers

2. Appointed with several IMO offering insurance through Safeco, MetLife and Travelers

3. Manage,hire and train staff

4. Maintain payroll

Brooke Insurance-December-2006-July-2008

Franchised Agency Owner

1. Worked in a turn key office setting

2. Developed a marketing plan to expand my business and build income

3. Attended local marketing events and trade shows

4. Hired,Managed and trained staff

5. Provided cash management and receivables on a daily basis.

6. Handled incoming calls from insured’s and new customers

7. Maintain a steady cash flow

8. Used a agency management system to provide various quotes through multiple insurance carriers.

9. Generated over $300,000 in premium on a yearly basis

10. Increased book size by 15 to 20% per year

11. Awarded a company car within my first year

Lowe Insurance Agency LLC-september-2003-December-2006

CEO/Founder

1. Created my own independent agency from scratch.

2. Managed hired and trained staff.

3. Provided impeccable customer service to new and existing clients

4. Joined various Marketing organizations to gain exposure.

5. Attended trade shows to gain strategy techniques.

6. Handled cash management reconciled statements

7. Purchased leads, attended networking events.

8. Developed relationships with captive agents in order to grow my business.

9. Within a three year period I obtained over 300 customers

10. Generated over $750,000 in premium within a three time frame.

Education

Savannah State University

Bachelor of Arts Degree- June, 1988

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