Curriculum
Vitae
Stephen
C.
COOPER
Gender
Male
22nd
November
1965
Date
of
Birth
Place
of
Birth
Glasgow,
Scotland
Current
Address
21f
Lang
Yen
Phu,
Tay
Ho,
Hanoi,
Vietnam
Mobile
Telephone
091
412
5602
E-
*******.********@*****.***
Total
Years
of
Experience
30
Years
Language
Proficiency
English
Native
Vietnamese
PIT
No
21st
February
2012
Work
Permit
Issued
Residency
British
Citizen
&
Passport
PERSONAL
DATA
CURRENT
OBJECTIVE
English
as
a
Second
Language
Facilitator
with
the
Marriot
Hotel,
Hanoi
POSITIONS
HELD
TENURE
COMPANY
BUSINESS
ENGLISH
AND
SOFT
SKILLS
TEACHER
CURRENT
UNICHARM
VIETNAM
LTD
ENGLISH
LANGUAGE
PRONUNCIATION
TEACHER
OCT
2014
–
JAN
2015
CANON
VIETNAM
LTD
BUSINESS
ENGLISH
AND
SOFT
SKILLS
TEACHER
JUNE
2014
–
SEPT
2014
PIAGGIO
VIETNAM
LTD
ENGLISH
LANGUAGE
PRONUNCIATION
TEACHER
MAR
2014
–
MAY
2014
CANON
VIETNAM
LTD
FINANCIAL
ENGLISH
AND
PRESENTATION
SKILLS
2013
OCEAN
BANK
VIETNAM
FINANCIAL
ENGLISH
&
GENERAL
ENGLISH
2012
FTMS
VIETNAM
(ACCA)
(2005-
2011
-
app
6
years
with
9
months
during
this
period
on
vacation
and
working
Saudi)
LANGUAGE
LINK
VIETNAM
(LLV)
GENERAL
ENGLISH
TEACHER
05/2005
–
08/2006
(LLV)
CORPORATE
BUSINESS
AND
IELTS
ENGLISH
TEACHER
03/2007
–
07/2007
(LLV)
TEACHER
RECRUITMENT
OFFICER
08/2007
–
07/2009
(LLV)
TEACHER
RECRUITMENT
AND
WELFARE
MANAGER
08/2009
–
06/2011
(LLV)
ü Teaching
English
as
Foreign
Language
to
all
ages
&
levels
from
Beginner
to
Upper-
Intermediate.
ü Business
English
to
Corporate
groups
and
Government
Ministries.
ü Development
and
implementation
of
HR
teacher
grievance
procedure,
discipline
system
and
all
administrative
requirements
in
compliance
with
labour
law
and
immigration
regulations.
ü Management
training
workshops
in
all
of
the
above
areas
of
responsibility
ü Developed
and
used
marketing
presentations
for
overseas
and
local
candidates
ü Interactive
Web-
Based
Teachers
Handbook
ü Interactive
Human
Resources
tutorial
for
all
line
managers
ü Internal
staff
communication
system
and
required
regulations
ü Introduction
of
the
‘OVIA’
Online
Video
Application
System
ü Director
of
Studies
Handbook
ü Overseas
and
local
labour
market
research
with
recruitment
contingencies
planned
for
variations
ü Legal
compliance
oversight
on
labour
and
immigration
1
Stephen
Cooper
C.V.
January
2015
Curriculum
Vitae
Stephen
C.
COOPER
ACADEMIC
ENGLISH
TEACHER
09/2006
–
03/2007
KING
FAHD
UNIVERSITY
OF
PETROLEUM
&
MINERALS
(KFUPM)
TEACHER
AND
HEAD
TEACHER
11/2003
–
05/2005
SITC
SINGAPORE
INTERNATIONAL
TEACHING
CONSULTANCY
1. Teacher
of
General
English
and
IELTS
2. Head
Teacher/Director
of
Studies
3. Placement
testing
for
all
courses.
4. Classroom
Observations
for
QA
and
professional
development.
5. Introduced
and
taught
IELTS
preparation
courses.
6. All
foreign
staff
recruitment,
welfare
and
discipline
for
Hanoi
Center
3.
7. Whilst
engaged
in
the
recruitment
of
foreign
teachers
I
consistently
tried
to
promote
a
‘Safer
Recruitment
Policy’
based
on
the
UK’s
working
model
developed
by
‘Children’s
Workforce
Development
Council’
and
establish
a
strategic
relationship
with
CEOP
the
UK’s
Child
Exploitation
and
Online
Protection
organization.
Unfortunately
unsuccessful.
OWNER
AND
DIRECTOR
01/2000
–
08/2003
IN-
DEEP-
IMAGES
RECREATIONAL
SCUBA
DIVING
BUSINESS
Researched
the
Thai
scuba
diving
industry
quite
extensively
and
further
trained
in
the
skills
set
that
suppliers
seemed
to
lack
and
yet
there
seemed
considerable
customer
demand.
Partnered
with
Dive
In-
Deep,
creating
In-
Deep
Images,
Regent
Resort,
Chaweng
Beach,
Koh
Samui.
Exploit
the
identified
gap
in
the
market.
These
additional
services
provided
measurable
improvement
in
revenue
and
reputation.
It
also
spurred
other
competitors
to
invest
and
created
genuine
pricing
competition.
1. Resort
SCUBA
Diving
Management
2. Nitrox/32/36,
Draeger
Dolphin
and
Ray
Semi-
Closed
Circuit
Re-
breathers
3. Deep
Diving
4. Underwater
Videography
5. Produced
all
marketing
products
6. Trained
&
certified
over
500
customers
7. Filmed,
edited
and
sold
320
copies
‘In-
Deep-
Images’
marine
life
vide
8. Legal
Compliance
-
Customer
Relations
–
Marketing
–
Competition
-
Revenue
Sources
-
Health
and
Safety
Industry
Standards
Compliance
and
Reporting
POLICE
CONSTABLE
(1988-
2000
–
11
years
served
and
1
year
career
break
from
2000)
METROPOLITAN
POLICE
LONDON
DOCUMENTED
CAREER
HIGHLIGHTS
Developed
training
manual
‘Use
Your
Intelligence’
for
entry-
level
informant
handlers.
•
Initiated
process
and
developed
working
guidelines
for
use
of
external
agencies
premises,
vehicle
and
communication
•
resources
for
official
use
in
covert
operations
Was
part
of
the
first
team
in
the
UK
to
covertly
attempt
to
combat
Racism
in
Football
at
Milwall
FC,
by
gathering
evidence
•
‘amongst’
the
support.
Covert
audio
and
visual
recording
devices
employed
for
‘live’
primary
evidence.
Operation
Veneration.
Establishing
link
showing
coercion
and
dependence
between
crack/cocaine
suppliers
and
juvenile
•
prostitutes
in
the
SOHO
area
of
central
London.
Conducted
all
nominal
subject
research/operational
risk
assessments.
Developed
the
operation
plan
and
coordinated
operational
resources
with
five
OCU
commanders,
CX,
CD,
TSG,
TSU,
CO14,
Social
Services
and
Borough
Council.
Immediate
impact
on
the
activities
of
all
subjects
concerned
and
the
ongoing
operation
adopted
by
West
End
Central,
established
an
environment
that
could
be
effectively
policed
and
safe
for
public
foot
traffic.
Operation
Troubadour.
Establishing
a
system
of
best
practice
to
gather
‘live’
and
recorded,
primary
evidence
against
male
•
clients
soliciting
for
the
purpose
of
prostitution
from
motor
vehicles,
Kerb-
Crawlers.
Ground
breaking
role
for
newly
trained
and
established
‘decoy’
officers
supported
with
video
and
audio
evidence.
The
aim
was
to
establish
a
punitive
route
through
legal
process
for
the
male
participants
of
female
prostitution
and
in
time
persuade
legislators
to
consider
enacting
more
direct
measures
to
censure
the
male
participants.
CO14
maintained
and
disseminated
the
operational
procedures
to
all
OCU’s
where
street
prostitution
was
prevalent.
Adopted
centrally
as
a
model
of
Best
Practice.
In
the
role
of
Intelligence
Officer,
other
than
the
physical
gathering
of
the
various
parts
of
information,
hopefully
leading
to
•
actionable
intelligence,
there
was
considerable
time
spent
in
required
administration
and
office
management.
Consideration
2
Stephen
Cooper
C.V.
January
2015
Curriculum
Vitae
Stephen
C.
COOPER
always
had
to
be
given
to
the
level
of
sensitivity,
subsequent
route
for
dissemination
and
operational
resource
requirements,
should
a
decision
be
made
to
action
the
intelligence.
The
SID’s
model
in
fact
dictated
that
intelligence
was
directed
to
published
organizational
priorities,
both
local
and
national,
so
in
theory
a
much
more
effective
use
of
manpower
when
dealing
with
given
priorities.
The
new
‘Intelligence
Led
Policing’
policy
provided
considerable
investment
in
new
technologies
for
the
acquisition,
storage
and
dissemination
of
all
the
information
and
so
becoming
competent
in
the
use
of
bespoke
databases
and
multiple
Windows
based
applications
was
essential
for
the
production
of
Permission
Applications,
Operational
Plans
and
requested
or
required
Reports.
The
intelligence
office
managed
direct
strategic
relationships
with
national
and
international
law
enforcement
and
intelligence
•
gathering
agencies
such
as
NCIS
(National
Criminal
Intelligence
Service),
HM
Customs
and
Excise,
Interpol,
NCS
(National
Crime
Squad),
as
well
as
local
strategic
partnerships
including
Borough
Councils,
Local
Business
Councils,
Social
Services
etc.
11
Letters
of
Superintendents
appreciation/commendation
and
2
Quality
Service
Reports
•
ACADEMIC
QUALIFICATIONS
AND
SKILLS
SNC
Business
Studies
1982
Central
College
of
Commerce
Glasgow
Accounting,
Statistics,
Communication,
Scots
Law,
Economics
SHNC
Information
Studies
(1st
Year
Passes)
1985
Heriot
Watt
University
(College
of
Textiles)
Communication,
Financial
&
Quantitative
Info,
Information
Tech
BSc
Policing
and
Police
Studies
1998
University
of
Portsmouth
Police
in
Society,
Criminology,
Sociology,
Psychology,
Critical
Issues
Master
SCUBA
Diving
Trainer
(MSDT)
2000
Professional
Association
of
Diving
Instructors
Nitrox,
Draeger
Dolphin
&
Ray
Re-
breathers,
Deep,
Videography
Text
and
Talk
Academy
TEFL
Teaching
Certificate
2003
KYC
Cube
Ltd
Anti-
Money-
Laundering
Online
Certificate
2012
deVere
Entry
level
Financial
consultancy
training
2013
Certified
Speaking
Examiner
for
PET,
FCE
&
CAE
Cambridge
University
ESOL
Assessment
2015
DOCUMENTED
Est.
SKILLS
Educator,
Instructor,
Counselor
ALL
Excellent
organizational
planning
ALL
Excellent
operational
planning
ALL
Interview
Techniques
Met
&
LLV
Systems
Design
Met
&
LLV
MS
Office
Software
proficient
Met
&
LLV
Apple
Apps
proficient
ALL
Mediation
and
Negotiation
ALL
Communicates
well
at
all
levels
ALL
Emergency
Response
Driver
Met
Surveillance
Awareness
Met
Surveillance
photography
Met
Covert
Licensing
Met
Level
2
Test
Purchase
Met
Medic
First
Aid
Met
QUALITIES
Self-
motivated
ALL
Determined
and
resilient
ALL
Honest
and
Loyal
ALL
Promotes
transparency
and
Integrity
ALL
Leader
not
follower
ALL
Team
player
and
equally
Independent
ALL
Adapts
to
change
effectively
ALL
Results
orientated
ALL
Anticipate
problems:
Find
solutions
ALL
Creative
‘out
of
the
box’
solutions
Met
&
LLV
Full
work
experience
Profile
bio
1982-
2015
on
Issuu
3
Stephen
Cooper
C.V.
January
2015