Customer Service Administrative Assistant
Resume:
Atiemo Aidoo Forson Christian
Cell: 519-***-****) Email: *****.******@*****.***
PERSONAL PROFILE
Excellent work ethic, always diligent, very detail oriented assurance
focus.
Strong multitasking ability, able to excel and work best in high-pressure
environments
Excellent communicator verbal and written with patience and dedication to
training and supporting others in their initiatives.
Loyal and dedicated employee with honesty and integrity, exhibiting
excellent customer service.
Solid reasoning and analytical skills. Capable of independent thinking and
creating innovative systems to solve problems.
6. Show respect and empathy yet represent the establishment's goals first
and foremost
Well versed in all Microsoft Office applications including Excel, Word,
PowerPoint and Access and other applications such as SAP and Crystal
Reports.
EDUCATION AND TRAINING
High School Diploma, Achimota Senior Secondary School
June 2008
Transitional Leadership Certificate, University of Windsor March 2010
Microsoft Office Applications, Training in Computer Concepts
Jan.2009-April 2009
University of Windsor
RELATED EXPERIENCE
Bachelor of Arts Degree (H) Liberal Arts and professional Studies with A
Minor in Business Accounting; University of Windsor, from Sept. 2009 to
April 2014
UNICEF Windsor Chapter, University of Windsor, Windsor, Ontario March
2009 to Dec 2009
Club Treasurer
. Receives, accounts for and disburses funds gathered for the club
. Reconcile club funds with the bank
. Keep accurate accounts of transactions
. Making and maintaining financial reports for the club both
quarterly and annually
Business Commerce Society, University of Windsor, Windsor, Ontario March
2009 to Dec 2009
International student Representative
. Address international student concerns at the Odette School of
Business
. Maintain cordial relationships with the school faculty
. Established liaison with the Business International Student Club
in order to promote vested interests.
VISA, University of Windsor, Ontario April 2009 to June 2009
Administrative Assistant
. Applied appropriate due diligence ensuring accuracy in preparing
and promptly completing all required supporting documentation
. Schedule and organize meetings, including preparation and co-
ordination by booking the facility, pre-mail, arranging required
equipment, refreshments, etc., as required
. Providing administrative support and correspondence to the Board
of Directors.
. Responsible for making quarterly financial reports, and updating
accounting systems using QuickBooks.
Center for Smart Community Innovation, Windsor, Ontario January 2010 to
September 2010
Cap Intern
. Organized annual reports for potential shareholders
. Performing administrative duties.
. Referencing and back link checking across the Windsor-Essex Portal
. Organized annual reports for potential shareholders
. Planning of events and setting up of events in venues
WISEL, Windsor Ontario
October 2010 to December 2010
International Student Representative
.I volunteered for the ISC (international student center) department at the
University of Windsor
.Helped with popular African, Indian and Caribbean events such as African
Union, Punjabi and Pasapasa
Best Buy, Hamilton Ontario
May 2011 to August 2011
IT and video game technician
.Provided customers with help and advice on gaming systems and IT systems
they wanted to
Purchase or repair
.I also perform other general tasks like cashing customers out and customer
service
UNIION GAS, Hamilton Ontario
May 2012 to August 2012
Administrative clerk
. I ensure the day to day outline of inventory going out and coming in
. I also answered incoming phone calls and made outgoing calls to
customers and organizations that ordered products from us
Future Shop, Hamilton Ontario
May 2013 to August 2013
Geek squad Member
. I offered our customers help with their itech equipment when they had
problem with it and call in or come to the shop
. I also helped with the day to day stocking of new products on the
shelves and testing systems to make sure they are working still and not
worn-out
. I did an occasional random calling to our customers who had gotten a
product from us to make sure everything was working fine with their
systems.
Footlocker, Hamilton Ontario
May 2014 to August 2014
Footwear attendant
. Helped customers pick up the right selection of shoe brands and size
depending on the brand; Adidas, Nike, Air Jordan etc.
.Also helped with administrative duties required of me such as
bookkeeping, taking order and shipping
Products out
World Vision International, Accra-Ghana (West Africa) September
2014 to December 2014
Sponsorship Ambassador
. Visited Ghana with the a world vision volunteer crew and helped provide
clean water and send nutritious food down there to certain villages in
abject poverty.
. Helped professional doctors give sick adults/kids medications and
vaccines to prevent any future outbreaks in that region
. Spent time with the Ministry of Women's and Children's Affairs, in
conjunction with our sponsorship program and supplied educational amenities
such as books, pens, drawing cards, crayons, school uniforms etc to
deprived Kids in certain regions
REFERENCES
1) Celine shyper
2) Diane Rickson
3) Robert Heinze
4) Charles Darcy
5) Marley Collingwood
6) George Prisly
7) Marian Atkin
8) Jerry Westenburg
9) Noreen Adams
10) Cynthia Appiah-Akam
11) Frederick Blay
*Contact information are available upon request to these individuals who
were my supervisors/ managers at some point *
Christian Atiemo
764 Partington Avenue,
Windsor Ontario
N9B 2N7
Tel: 519-***-****)
Email: *******@********.**
To: The Hiring Manager,
It is with great interest that I submit my resume. I am a graduate student
from the University of Windsor with a Bachelor of Arts Degree (G), bringing
in a diversity of experience, a strong record of performance, interpersonal
skills, communication skills and pertinent education.
I worked as an intern at the Center of Smart Community in Windsor, where I
was responsible for organizing the annual reports for potential
shareholders and mainly translating the website into French. Furthermore
ensuring that each task assigned was performed and completed in a timely
manner with great attention to details. Also attend to clients enquiries
and request to either join the website or update of business information.
Throughout my experience I have encountered many situations and obstacles
which have provided me with exceptional coping skills, great people skills
as well as exceptional patience and understanding in high stress
situations. I have a proven capacity to work well with others and I handle
confidential matters with discretion.
My strong initiative and proven ability to adapt easily leave me certain
that I can excel at your Company and will be a great add on to your team. I
am looking to build my people skills to the next level in my career and
would love to that with your franchise. I would appreciate the opportunity
to discuss my credentials with you at a mutually convenient time. If you
have any questions or concerns, please do not hesitate to contact me at any
time using the information above.
Respectfully yours,
Christian Atiemo.
Contact this candidate