Customer Service Medical Assistant

Yadira Leyva *** Oxford St. 619-***-****

Apt.#*1

Chula Vista, CA *************@*****.***

91911

Medical Assistant

Responsible and loyal professional with over 5 year experience in Customer Service.

Possess thorough knowledge of general office procedures, with a proven record of strong

customer service skills. Experience working in high-pressure, quick turn-around

environments, as well as handling a range of work simultaneously.

Skills

MS Word Answer Medical CPR Trained Bilingual/Spanish

Windows XP Telephone Terminology Type 48+ WPM Customer Service

Data Entry Filing Vital Signs Urinalysis Injections/Phlebotomy

Quick Learner Multi-Task/Self Manage Office EKGs Food Handler Card

-Motivated Patient Flow

Fax Machine

Work Experience

Patient Safety Scripps Mercy Hospital Chula Vista, CA 03/14 - present

Rounder Volunteer

and Front Desk

Visit Each Patient

Check to Make Sure Patient Aren't at Risk of Falling

Ask if Patients Need Anything

Customer Service

PBX Support

Caretaker IHSS Independent Provider Health San Diego, 05/12 - present

CA

Assist Patient with Dressing

House Cleaning, Laundry

Making Doctor Appointment, and Administrate Medications

Meal Preparation and Clean Up

Grooming and Bathing

Medical Assistant Dr. Monica Cepin Chula, CA 08/14 - 10/14

Filing

Patient Interaction

Customer Service

EKGs

Vital Signs

Injections/Phlebotomy

Urinalysis

Cashier Rally's Chula Vista, CA 11/12 - 12/12

Customer Service

Taking Orders

Team Player

Cleaning

Handle Transactions

Education

Chula Vista Adult School Computer Application

Pima Medical Institute - Chula Vista, CA 2014

2010 Medical Assistant Diploma 2012

Regional Occupation Program

Medical Terminology Certificate 2010

Castle Park High School

High School Diploma 2010

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