Project Manager Insurance
Resume:
Alla Moldavskaya
**** **** *****, ******** *******, Illinois 60070
********@*****.***
PROFESSIONAL SUMMARY
> Creative, results-oriented Business Analyst and Project Manager with
extensive experience in software application development, system
integration, data and software conversion.
> Experience in major diverse industries, including insurance, finance,
banking and manufacturing.
> Experience managing geographically distributed and culturally diverse
work-groups and outside vendors.
> Proven ability to blend best development practices and methodology
with information systems knowledge to solve complex business problems.
> Background includes requirements gathering, project documentation,
systems analysis and design and directing project implementation.
> Strengths in quality assurance testing, trouble-shooting and post-
implementation analysis and support.
> Ability to prioritize multiple tasks effectively. Ability to multi-
task in a fast paced environment and handle multiple issues at one
time.
> Committed team player with proven ability to meet and exceed goals and
deadlines and to build collaborative working relationships with all
employee levels and strong analytical, interpersonal, and leadership
skills.
TECHNICAL EXPERTISE
Extensive knowledge and experience in designing, implementing, supporting
and troubleshooting complex business systems using COBOL, COBOL II,
CICS, AS400, ISPF templates, DB2 stored procedures, IMS, VSAM, DB2,
SQL, JCL on OS/MVS, CA-7/11, IBM Utilities, UNIX Operating Systems, NDM,
Xpediter, Changeman, Endevor.
Working knowledge of SDLC, Visual Basic, Access, MS Excel, Visio, MS
Project Server, MQ Series, PowerPoint, MS Word, Document Imaging, Use
Cases, Agile, SCRUM, PRISM, SAS, Fix Protocol, HTML, .NET, ITIL Security,
Oracle, Primavera, JAD, ISO Messaging, Test Manager, TFS,
Microsoft Test Manager, Dodd-Frank legislation, Visual Studio, Iteration
Life Cycle, Quality Center, MIS, SoapUI, Change Management.
PROFESSIONAL EXPERIENCE
Interbank Mortgage Company, Lincolnshire, IL
Business Analyst/Project Manager Dec 2012 - Nov 2014
. Involved in multiple projects that improved customers' and users
experience in working with websites or computer system with different
complexity and budgets.
. Participate in the full software development lifecycle, including
communication with team and business leads to gather requirements,
problem definition and analysis.
. Provided overall planning for individual projects by defining project
scope, leading requirement gathering sessions and JAD sessions.
. Planned and managed project releases.
. Worked closely with operations and development teams to diagnose
issues, resolve defects, and ensure that product releases follow
project specifications.
. Produced QA documents: test cases, scripts, testing plans, and bug
reports.
. Executed scenario-based end-to-end testing for operations processes
and technology projects on multiple platforms.
. Performed functional and regression testing.
. Kept manager updated with status of tasks and made team aware of any
issues or risks that may impact the delivery product releases.
Discover Financial (Consultant)
Project Manager - Global Processing Certification
June 2012 - Oct 2012
For certifying new franchise processing :
. Supporting requests from Diners Club International franchises.
. Creating and contributing to financial reporting, Data analysis.
. Creating workflow diagrams, training materials and guides.
. Documenting of new business processes and procedures.
. Project documentation.
JP Morgan Chase, Westmont, IL Business Analyst (Consultant)
Loan Origination System Upgrade
April 2011 - June 2012
For migrations and upgrades of the existing application and utility
platforms:
. Eliciting, creating and documenting of functional requirements and
use cases.
. Creating test scripts and test plans.
. Gap analysis.
. Project documentation.
. Documenting of the business processes and procedures.
JP Morgan Chase, Chicago, IL Business Analyst (Consultant)
Commercial Card Migrations
July 2010 - Nov 2010
For migrations and upgrades of the existing application utility
platforms:
. Analyzed existing functional requirements of the Commercial Cards data
processing objects.
. Created FRD analytical documents, gap analysis.
. Represented suggestions to the business and technical systems group.
ALLSTATE Insurance, Northbrook, IL
Business Analyst and Project Manager
Nov 2006 - Dec 2009
. Involved in major projects for multiple lines of insurance.
. Upgraded major systems that increased the profit by $500K, added
functionality to the Production users' machines, created and updated
user friendly input screens.
. Partnered with business sponsors and clients to understand business
priorities and requirements to manage their expectations.
. Produced business and technical requirements specification documents,
workflow diagrams, training materials and guides.
. Maintain traceability of requirements throughout project life cycle.
. Managed setting goals, objective and timelines for a given work effort
with 15-member project team, monitoring and tracking project budget,
reporting changes to requirements through defined change management
process, resourced planning.
. Assisted in conducting research and analysis to understand and
document key issues and risks.
. Created test plans, completed the testing and prepared reviews,
provided the test results to clients for approval.
HSBC, Mount Prospect, IL
Business Analyst for Credit Risk and Global Decision Engine
Nov 2000 - Nov 2006
Lead analyst responsible for participating in Banking, Consumer Lending,
Credit Card Services, Auto Finance and Insurance Business Unit Projects.
. Successfully delivered over 200 global projects with diverse
international teams.
. Designed and wrote specifications for the major projects and assigned
tasks to Off-Shore programmers.
. Exceeded on time goals by overseeing assignments, walkthroughs,
testing, installation and information security.
. Created and updated reports using SAS and SQL.
. Built interfaces with outside vendors and credit unions, researching
connectivity issues, completed application security requests.
. Met with business units to translate their objectives into specific
requirements.
. Researched problems and recommend solutions.
. Managed pre and post release expectations; coordinate defect & change
requests raised.
. Provided 24/7 on-call support resulting in increased system stability
and customer satisfaction.
Computer Resource Solutions, Itasca, IL
Consultant, Maintenance project in Allstate Insurance
Dec 1998 - Apr 2000
. Completed the coding and changing of the programs and copybooks for
merging variable data with the fixed text in printed insurance
policies.
. Tested data and compared the results for the projects.
. Researched and solved the problems.
EDUCATION
Bachelor Degree in Economics of Industry
Odessa Economic University, Odessa, Ukraine
Odessa Computer School, Odessa, Ukraine
Courses included COBOL Programming, System Analysis and Development
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