Post Job Free
Sign in

Sales Customer Service

Location:
Rosedale, MD
Salary:
150000
Posted:
February 25, 2015

Contact this candidate

Resume:

MICHAEL J. FEO

***** ****** **. *****@*****.***

Harrington, DE 19952 (H) 302-***-****

PROFILE

Transforms businesses from footnotes in their industries into market leaders and aggressive competitors

through solid experience as a President/CEO, Senior Operations and Sales Executive, and Company Board

Member. Consistently applies, creative, forward-thinking solutions to any tasks, combined with an ability

to synthesize all aspects and divisions of a business to create a more integrated and successful company.

Proven excellence in business development, strategic planning and negotiating complex contracts that

enable expansion into developing markets. Improves operations and positions people for success by

effectively communicating goals, providing direction, and fostering an environment of accountability, trust

and mutual respect. Expertise includes:

* Sales and Marketing * Strategic Planning * P&L Management

* Operations * Acquisitions * Alliances

* Joint Ventures * Corporate Development * Board Chair

PROFESSIONAL EXPERIENCE:

KSF Construction Management, LLC. Jan. 2014 to Present

Project Management and Construction Management for Clients

Handled all MEP and HVACR on projects when needed.

Created Construction legal documents for the company

Created Safety Manual and operation agreements.

Handled all insurance issues with sub contractors

Supplied Steel buildings from concept to completion.

Hired sub-contractors for projects and created sub-contractor agreements.

Sales and Marketing for projects.

Page 2

Michael J. Feo

Scenic Ridge Construction Company : Gordonville Pa.

Feb.2011- Jan. 2014

Vice President

Responsible for Sales, Project Management, Field Operations, steel building manufacturing,

specialty steel fabrication.

Drove sales from 18 million to 27 million in two years.

Lead Marketing changed web site to be more user friendly.

Reviewed MEP and HVACR design and sub-contractor agreements.

Reviewed and approved large company contracts 500k and above.

10 direct reports.

Double profit margin in a tough economy by implementing by streamlining projects.

P&L and collection responsibilities.

Lead the Strategic Plan

Reorganized and Lead the management team.

Pull all three divisions to work as one.

Revised company safety and handbooks.

Revised Sales and Marketing teams to be more productive working with our Sales Reps.

Handled all Legal issues and OSHA issues.

Reported to the board on a monthly with reports and market share issues.

AMERI-TEC MECHANICAL LLC. : Lititz, PA 2005-2010

Ameri-tec Mechanical LLC. was formed in 2005 and is a privately owned company servicing commercial, residential

and industrial customers in the tri-state area with HVACR, plumbing, design/build, install and service specializing in

green building technology.

President and CEO

Established, spearheaded and catapulted company forward from inception through its sale. Successfully

designed and implemented start up procedures. Consistently exceeded sales and growth projections.

Transitioned the organization beyond traditional HVACR service by introducing state-of-the-art green

technology and expanding into design/build and plumbing to enable company to provide services from

conception through completion of projects.

● Propelled start-up company from $2.3M year one to year 5 projections of over $7M.

● HVACR and Plumbing to Commercial, institutional, Residential and food service markets.

● Founded and aggressively grew company from 5 to 60 employees in less than 5 years.

● Launched commercial business operations within 6 months of the company’s inception.

● Focusing on design/build, service doubled customer base.

● Built strategic alliances with Architects, Designers, Engineers, Energy Councils and General

Contractors.

● Launched and positioned firm in the Alternative (Green) Energy Solutions Market, capturing

market share quickly and stayed ahead of industry trends by researching and implementing

emerging technologies.

● Expanded the business and broadened its scope by acquiring a struggling competitor.

Page 3

Michael J. Feo

AMERI-TEC MECHANICAL LLC. : Lititz, PA. Cont:

● Instituted mid-course corrections in planning and forecasting due to current recession in order to

achieve quarterly and annual goals.

● Represented and advocated on behalf of the company with elected officials, industry boards,

customers and the news media.

● Raised company’s profile through earning the following awards:

1. 2010, 50 Fastest Growing Companies of Central PA

2. 2009, Emerging Company of the Year - Central PA

3. 2009, Mechanical Contractor of the Year - Central PA

4. 2009 and 2008, Excellence in Construction Award winner - Keystone ABC

5. 2009 and 2008, Best of Lancaster (HVACR)

TRIANGLE REFRIGERATION, * Leola, PA

2001-2005

Triangle Refrigeration is an established provider of Commercial refrigeration, HVACR products and services, food

and service equipment.

Director of National/International Sales and Marketing

Set the tone and drove sales and marketing for all divisions. Developed sales forecasts and budgets for six

divisions. Negotiated large contracts with c-store and supermarket chains. Identified and implemented a

marketing strategy to include all TV, radio, catalog, and trade show promotions and advertising. Displayed

strong leadership abilities and strengthened morale to a staff of 75 through personal attention to details.

Served on Board of Directors. Honored as Sales/Marketing Manager of the Year for 2004 by SMEI (Sales/

Marketing Executives International of Central Pennsylvania).

● Authored and launched the company’s five-year strategic restructuring and development plan,

including acquisitions and partnerships.

● Significantly increased sales by 75% for HVACR department with Supermarket chains, Cstores

restaurants, also sold and designed and installed food service equipment and sold Chesterfied

Chickensold franchises sold rack systems, designed HVACR for supermarkets, cstores, schools

etc.

● Produced a five-year plan for the CEO, transforming a collection of divisions into a unified, fast-

growth organization by unblocking communication channels within the company, introducing

accountability and performance standards, and providing a strategic vision and sense of purpose.

● Restructured sales staff from individual representatives to an integrated, in-demand team, resulting

in double-digit sales growth.

● Created and maintained a company website as well as a promotional video detailing all aspects

of the organization, helping to alert both potential and existing customers to all the services the

company has to offer.

● Expanded marketing efforts into new advertising venues including television, magazines, and point

of installation signage, greatly increasing the company’s branding and setting a new industry

standard.

● Successfully grew business into out-of-state markets, expanded the customer base into industrial

refrigeration, and created a new business venture in Ammonia Refrigeration.

Michael J. Feo

Page 4

QUAKER PLASTIC CORPORATION * Mountville, PA

1997 to 2001

Quaker Plastic Corp is a specialist in complex high quality plastic products

Vice President National/International Sales and Marketing Manager

Built and led a force of regional managers and sales and customer service representatives. Captured market

share by introducing advertising themes and producing catalogs, product literature, trade show exhibits, and

training videos. Developed sales channel strategies, pricing strategies and marketing incentives. Initiated

the creation of global partnerships and dealer/distributor networks.

● Directed and trained in-house regional managers, inside sales, customer service, and

independent representative groups. 107 sales reps.

● Determined P/L for sales forecasts and budgets.

● Interconnected with outside advertising and marketing firms.

● Negotiated and completed a contract for an Olympic athlete to endorse company product.

● Grew the business from $16 million to $21 million in 2000, which was the best sales/profit year

in the company’s 23-year history.

● Led the design and execution of all sales forecasts and budgets for the Sales Department.

● Instituted expansion of sales into several new market channels.

● Guided new product development.

● Collaborated with other top executives in strategic planning.

● Initiated dealer and distributor network rebate programs.

● Designed trade show booths and exhibits.

● Achieved smooth inventory flow and increased sales at remote warehouses.

INTERNATIONAL BRASS, INC. * Toledo, Ohio

1994-1996

International Brass is a custom manufacturer of metal products.

General Manager

Oversaw all company operations. Established and was responsible for sales forecasts and budgets, creating

a network of independent representatives, strengthening accounting and inventory control, and creating

CAD and Quality Control departments.

● Developed sales teams to explosively increase sales from $400,000 to $1.5M per year.

● Expanded successful “Nationwide Network of Manufacturers” program, consisting of 40

enlisted sales reps and brokers.

● Instructed field on installing HVACR with costumers food service equipment.

● Led all facets of financial and product development operations.

● Successfully enlisted new key national accounts, including Pizza Hut, Kenny Rogers Roasters,

Sam’s Town Casino, Kansas City Casino, Appleby’s, Delfield, and H.E.B.Supermarkets.

● Directed and provided strong technical expertise to value-engineer a product to meet customer

requirements, from blueprint schematics to finished product.

● Compiled drawings, quotations, and graph work with sales reps to complete presentations and

meet customer needs.

Michael J. Feo

Page 5 of 5

METWOOD INDUSTRIES * Hanover, Pennsylvania

1992-1994 Metwood Industries is a furniture manufacturer now owned by JBI.

National/International Sales Manager

Directed sales representatives and distributors, guided new product development, and designed key account

contracts.

Drove sales from $2 million to $11 million per year in just 2 years and increased Government sales.

● Built a strong manufacturing sales base of 85 sales/marketing reps and brokers.

● Ledaterial, and product pricing for independent reps. groups across North America.

an in-house advertising campaign and team to develop comprehensive sales literature, training

m

● Created a competitive new marketing plan to target channel markets.

● Redesigned catalog to increase market share also started to sell international.

● Marketed and Sheetz. new national and international accounts including TCBY, Dairy Queen,

and negotiated

O.C.B.,

U.S. NAVY VETERAN 3YEARS ACTIVE 7 YEARS RESERVE

EDUCATION

● Harvard Business Executive Program, Harvard Business School,

Cambridge, MA

● Business Management, Lock Haven University, Lock Haven, PA

● Sales Certification, Sandler Sales Institute, York, PA

PROFESSIONAL ACTIVITIES

● 2010, MS Leadership class

● 2009-2013, ABC Board of Directors for Central PA.

● 2009-2011, ABC Safety Committee

● 2008-2009, ABC Green Building Committee

● 2008-Present, Vistage (CEO/Leadership group)

● 2005-Present, Central PA Green Building Committee member/speaker

● Former Board Member, Sales and Marketing Executives of Central PA

● Member, Lancaster Chamber of Commerce



Contact this candidate