Management High School
Resume:
Rafael Lezcano
**** ********** **. #**** ******** KY 41042
Phone: 859-***-**** E-Mail: ******.*******@***.***
Objective
Looking for the opportunity to translate skills gained during 10 years of active duty U.S. Air Force service as a
logistics front line supervisor into a relatable civilian logistics career.
Summary
Moldable Bilingual: English/Spanish Attention to detail
Leadership Management Operations
Conflict resolution Problem solving Ability to adapt
Experience
Hub Operations Manager - FedEx Ground 10/2014 - Present
Independence, KY
Manages and assigns employees to ensure efficient sortation of packages through the facility.
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Minimizes operational cost/maximizes operational quality, including movement, tracking & administration.
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Analyzes operational performance through direct observation and collaboration with others.
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Determines opportunities for improvement of key metrics and executes action plans to achieve results.
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Staff Sergeant (E-5): Air Transportation: Kentucky Air National Guard 11/2014 - Present
Louisville, KY
Responsible for preparing Air Force assets for global mobility during monthly Unit Training Assembly.
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Maintain readiness in preparation for moments-notice global mobility tasking in support of US interests.
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Staff Sergeant (E-5): Air Transportation: Passenger Services Front Line Supervisor 12/2013 - 09/2014
Dover AFB, DE
Supervised 18 Military and 1 civilian employees; created monthly and daily work schedules.
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Dispatched passengers and baggage to aircraft for on/off-load, ensuring compliance with TSA guidelines.
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Verified travel documentation, determined travel eligibility/authorization for use of DoD controlled aircraft.
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Staff Sergeant (E-5): Air Transportation: Special Handling Front Line Supervisor 01/2010 - 11/2013
Dover AFB, DE
Supervised 5 military and 3 civilian employees; directed processing & warehousing of special cargo & mail.
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Ensured accountability and security provided for classified, sensitive, and valuable cargo & mail shipments.
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Processed HAZMAT shipments, registered mail, arms, ammunition, explosives, and refrigerated cargo.
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Senior Airman (E-4): Air Transportation: Cargo Processing Floor Supervisor 01/2007 - 12/2009
Dover AFB, DE
Shift lead of 15 military & 3 civilian employees; set single shift production record of 71 pallets under 12 hours.
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Responsible for storing cargo/mail by destination, ensured proper disposition of hazardous & security cargo.
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Inspected cargo/mail to ensure accurate documentation, weight, marking and labeling requirements met.
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Airman First Class (E-3): Air Transportation: Aircraft Fleet Services Specialist 12/2004 - 12/2006
Ramstein AB, Germany
Dispatched/supported team of 17 military and 2 civilian employees.
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Performed weekly inventory of $30,000 bench stock of expendable and non-expendable supplies for aircraft.
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Responsible for loading passenger comfort items, servicing of potable water systems, and removal of waste.
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Education
Community College of the Air Force 10/2004 - Present
Attending for Associate's in Transportation Business Management
Professional Military Education: Airman Leadership School 02/2010 - 03/2010
Leadership and Management; Managerial Communications; Military Studies; Introduction to Total Quality
Management
Boone County High School 08/2000 - 05/2004
High school diploma
Certification
LEAN Awareness: 8-Step Process Improvement Seminar 12/2012
Process improvement program designed to identify waste and inefficiencies within the service, resulting in more
optimized, streamlined and efficient operations.
Logistics Resource Management Course 09/2011
Analyze logistics related mishap trends and discuss Operational Risk Management techniques to minimize loss of
product, property, personnel and time.
Hazardous Materials Preparer Course 07/2010
Authorized to certify the shipper's certification on government bills of lading; able to certify legally binding
certification documents (shipper's declaration for dangerous goods) for shipments of hazardous materials
according to DoD, commercial, and military publications.
Contact this candidate