Supply Chain Manager
Resume:
Scott P. Morgan
*********@*****.***
Xenia, OH 45385
CAREER SUMMARY: Multiple Supply Chain Management positions for multi-billion dollar company.
Over 10 years in customer facing roles including retail, customer service, and sales. Advanced experience
with SAP as well as Microsoft Office suite, especially Excel.
EDUCATION: Bachelor of Science, May 2002 Saint Joseph's College Rensselaer, IN
Major: International Business Minor: Spanish GPA: 3.6/4.0, Magna cum
Laude
EXPERIENCE:
Solutia, Inc. /Ascend Performance Materials, Houston, TX/Pensacola, FL/St. Louis, MO
Global Demand Manager/Supply Chain Advisor
Previously -Demand Planner/Order Fulfillment/Sales Ops Manager/Business Ops/Process
Improvement
06/2007-Present
*Global Demand Planning Manager for 1.1B lb. Nylon Plastics and Polymers business.
*Manage global team of demand planners and replenishment coordinators to meet responsibilities of
forecasting activities associated with customers, shipping locations, products, and inventory levels.
*Set demand expectations for SIOP planning including disaggregated volume demand for financial impacts
and revenue projections.
*SAP/APO Demand Planning power user. Maintain data integrity to support business functions.
*Work closely with operations, sales, customer service, finance, shipping, and executive leadership to ensure
daily activities are working closely to meet broader business leadership goals.
*Establish and publish Demand organization metrics including forecast accuracy at various disaggregation
levels, statistical forecast analysis, trend analysis, and inventory optimization.
*Develop consensus forecast through SIOP process with operations leaders and business executives.
*Drive SIOP plan through Demand organization to achieve operational, financial, and inventory targets.
*Effectively staff and train Demand organization personnel in global offices (Belgium/China.)
*Utilize global production and warehousing facilities to establish supply plan, inventory strategy, and
demand optimization model to meet customer demand.
Previous:
*Customer service lead/manager for 56th largest US exporter by volume.
*Effectively communicated with domestic and foreign banks and credit institutions for the processing of
Letters of Credit and wire transfers from various global locations.
*Process improvement leader for Intl Trade Compliance regulations within customer service group.
*Communication lead for order fulfillment group with freight-forwarders, international steamship lines, port
authorities and domestic transportation firms.
*Interacted daily with production planners, business operations planners, and production schedulers to utilize
ERP tools and related SAP T-Codes and programs.
*Subject matter expert for company export order process compliance and training.
Baker Pool and Spa, Inc., St. Louis, MO
Retail/Sales Manager
04/2003- 06/2007
*Responsible for day-to-day operations of retail locations.
*Supervised up to 15 employees to meet sales goals, retail objectives, and customer service standards.
*Market strategy team leader and acting sales manager, technical product info admin to retail departments.
*Responsible for training program for incoming sales and retail personnel.
Knickerbocker Pools Inc., Xenia, OH
Crew Chief/Instructor
Summers 1998-2001
*Supervised small group of associates to meet daily objectives through daily agendas including travel time,
expenses, and appointments.
*Gathered product and market information on personal time to better assist customers through instruction on
product use, company policy, and market analysis of their product.
*Collected payment from customer and negotiated small contract stipulations.
*Endured long hours of physical/mental labor; often exceeding sixty-five hour work weeks; occasionally
eighty hours plus.
"Pool Crew”, Xenia, OH
Entrepreneur
June-August 2000, 2001
*Developed successful small business startup. (Partnership)
*Identified and qualified potential clients to form solid group of repeat customers.
*Developed marketable service by noticing market niche.
*Administered all aspects of business management.
*Performed business activities to reach extremely high percentage profit.
OTHER:
*APICS certification (in progress)
*Lean/Six Sigma/APICS training and experience
*Elevated experience with Microsoft Office, especially Excel, Power Point, Word
*SAP super user / power user
*Experience with ACT Sales database software, SPARS pos and inventory database software
*Completed 3 levels of sales training through Watkins Manufacturing (MASCO Corp.)
*Member of retail team to win “Scott Smith Superior Customer Service Award” (MASCO Corp.)
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