Customer Service Manager

Location:

Posted:

February 25, 2015

Cindy Masotti

************@*******.***

PROFESSIONAL HIGHLIGHTS

Management of a medium office. This includes but not limited to customer service, accounts

payable and receivables, payroll for 40+ employees, tracking credit card activity on company

web page; bank deposits, billing, all reconciliations, communication with accountant

Executive Support of CEO and several department managers. This includes but not limited to

various reports, communications for meetings, clients and vendors

Human Resources responsibilities. This includes but not limited to communicating company

policies, new hire document compliance, payroll, benefits, and confidential documents.

Currently supervising 2 employees

Relevant Skills

Responsible for highly confidential information

Excellent organization

Notary

Strong communication skills

Team player

Computer Skills/Experience

Quick Books Pro 2013; Microsoft Excel; Microsoft Word; Microsoft Outlook and gmail;

Google Chrome; Company databases and ecommerce websites; Stripe credit card

service; Heartland Payroll; American Funds on-line service.

Employment History:

WeatherWorks, LLC, Hackettstown NJ. Office Manager/Administrative Assistant from

July 2008 to present

New Air Mechanical, Hawthorne, NJ. Office Manager from February 2006 – July 2008

Advantage Channel Markets, California (home office). Territory sales manager for Morris

county areas from June 2005 – February 2006. Adminstrative assistant (home office)

from June 2004 – June 2005.

Warner-Lambert Pharmaceutical Co. – 1990 – 1995. Drug Safety Surveillance associate.

Education:

Montclair State University, Montclair, NJ . B.S. Office Systems Technology 1992. Phi Sigma

Sigma National Sorority

County College of Morris, Randolph NJ. A.A.S. Office Systems. 1988