Sales Customer Service

Elena Bogojeski

* ** * *** *** Av e Windsor, ON N8P 0A9

Tel: 51 9.890.1 950 ElenaBogojeski@y ahoo.com

Skills & Qualifications

Previous office administration/clerical experience, including AR/AP

O utstanding communication skills, both verbal and written

Multitasking, time m anagement, planning and organizational skills

Capable of analyzing and interpreting complex information, data, statistics and reports

Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint & Outlook

O utstanding communication skills, both v erbal and written

Able to work in fast-paced environments and meet tight deadlines

Knowledgeable in sales tactics, acquiring sales leads and marketing techniques

Experienced in planning/co-ordinating meetings and events

Work Experience

Sutherland Global Services Windsor, ON Aug. 2014 - Present

T elco Billing Consultant

Answering customer billing inquiries and providing solutions to account issues

Selling and promoting AT&T products; reaching sales referral goals

O perating multiple computer and database systems

Delivering exceptional customer service to all AT&T customers

Amour Fragrances & Beauty Boutique LaSalle, ON May 2014 - Aug. 2014

Marketing Coordinator & Sales Associate

Created, designed and updated company website

I ncreased company’s web presence by utilizing various social media outlets

Coordinated and organized weekly sales and promotions

Demonstrated products and met weekly sales referral goals

Galaxie Corporation Wayne, MI Apr. 2013 - Apr. 2014

Administrative Assistant

Managed various advertising/marketing outlets; updated company website and catalog

Created & maintained various spreadsheets, including invoices, cash flow projections,

quote logs, inventory trackers, purchase orders and reference projects

Managed general correspondence between sales team and clientele, including

coordination of travel arrangements, generation of emails, memos, and reports

Scheduled appointments and took minutes at business meetings

Coordinated arrangements, assisted in designing booth layouts and maintaining budgets

for national and international trade shows

ShutterBooth Detroit Royal Oak, MI Jun. 2012 - Apr. 2013

Event Host

O perated photography equipment including cameras, monitors, photo -print system,

lighting, digital monitor and ShutterBooth computer systems

Attended bridal shows/expos to market ShutterBooth and acquire sales leads

*References available upon request

Elena Bogojeski

1 41 6 Lux ury Av e Windsor, ON N8P 0A9

Tel: 51 9.890.1 950 ElenaBogojeski@y ahoo.com

Education

Wayne State University Detroit, MI

Bachelor of Arts in Communications

Focused on both professional & interpersonal communications

Studies included leadership & m entoring, diversity training & intercultural

communication, group communication & human interaction, conflict management, etc.

Volunteer Work

Calvary House USA Southfield, MI

P roject Organizer

Prepared reports and kept records of volunteers, fundraising activity and budgets

N etworked with local businesses to acquire donations for charity benefit auctions

Assisted in planning and coordination of fundra isers and events

G ave speeches and presentations at Calvary House USA Veteran’s events

*References available upon request

Contact this candidate