Customer Service Administrative Assistant

LINDA HACHTEL

** ******** **** **** *******, New Jersey 07480 201-***-**** ********@*****.***

PROFESSIONAL PROFILE

OBJECTIVE AND QUALIFICATIONS

TO OBTAIN AN ADMINISTRATIVE ASSISTANT POSITION WITHIN A CORPORATION OR LAW FIRM.

A highly organized and detail-oriented Administrative Assistant with over ten years of experience providing thorough and skillful

administrative support to executives and attorneys.

Energetic, competitive and result-driven individual who is a self-starter and proactive.

Efficient team worker, excellent communication and interpersonal skills.

Ability to establish rapport quickly amongst diverse individuals; experienced in working independe ntly and in a team environment.

Committed, versatile, highly motivated and adaptable, openly welcome to challenging circumstances and situations.

EXPERIENCE

Rye, NY

LAW OFFICE OF GROSSMAN & ASSOCIATES

LEGAL ADMINISTRATIVE ASSISTANT (Part-Time) September 2014 – January 2015

Scanned documents and sent out closing papers to clients pertaining to the sale/purchase of their properties.

Forwarded recorded Deeds to clients.

Researched any open items in preparation of closing files.

New City, Mt. Kisco and Rye, NY

CITIBANK MORTGAGE

March, 2011 – January 2014

MORTGAGE LOAN OFFICER SALES ASSISTANT

Supported two top producing Home Lending Officers to help meet/exceed monthly loan registrations and closing

numbers.

Assisted Home Loan Officers in maintaining top producer status and achieving Citi Stars recognition for top monthly loan

registrations and loan closings.

Served as liaison to clients, closing attorneys, title companies, Loan Processors and Underwriters from inception of loans to

closing on both refinances and purchases.

Created, maintained and prepared monthly closing forecasts and reports in Excel to submit to Senior Management and

Branch Managers.

Drafted correspondence to clients and bank personnel; faxing, scanning and copying of documents.

As point of contact, addressed and assisted in resolving any questions or concerns by clients during the loan process.

Reviewed multiple daily reports for file status and provided updates to both clients and Home Lending Officers.

Suffern, NY

WESTROCK MECHANICAL CORP.

February 2010 – February 2011

ASSISTANT TO BOOKKEEPER/OFFICE MANAGER

Provided assistance in Accounts Payable, Accounts Receivable and Invoicing using QuickBooks.

Managed daily and weekly time reports and schedules of mechanics; dispatched mechanics to service calls.

Filing, monthly contract management and billing as well as provided customer service and dispatch of mechanics.

Pompton Plains, NJ

CROSSTATE TITLE AGENCY

January 2003 – November 2008

ACCOUNTING ASSISTANT/CLOSING AND POST CLOSING SUPPORT

Prepared documents required for closings including HUD-1’s and Deeds.

Ensured all requirements for mortgage/title company were met.

Scheduled and facilitated closings both in and outside of the office.

Verified incoming and outgoing wire transfers, balanced ledger and disbursed funds.

Recording of mortgages, deeds, powers of attorney, discharges and subordinations.

Logged in new title orders, ordered searches, judgments and rundowns.

Provided customer service to borrowers, attorneys, banks and mortgage brokers.

Boonton, NJ

DORSEY AND FISHER, ESQS.

1996 – 1998 and 1999-2001

LEGAL ASSISTANT TO PARTNER

Provided support to attorneys in the fields of municipal law, real estate, wills and litigation.

Preparation of documents using Dictaphone; billing.

Provided assistance to clients, banks, title companies and opposing attorneys.

RESUME OF LINDA M. HACHTEL PAGE 2

Hillsdale, NJ

SCHWALL & BECKER ESQS.

LEGAL ASSISTANT TO PARTNER AND ASSOCIATE 1993 - 1995

Supported attorneys in the field of real estate foreclosure.

Heavy telephone contact with clients and major banks, typing of documents using Dictaphone.

Preparation of billing and file management.

New York, NY

STROOCK & STROOCK & LAVAN

WORD PROCESSING TRAINER 1988-1989

Trained new hires on Barrister and WordPerfect software.

Responsible for companywide technical support and troubleshooting of word processing software.

Worked closely with Human Resources Department on scheduling classes for new hires and classroom course planning.

New York, NY

STROOCK & STROOCK & LAVAN

LEGAL ASSISTANT TO ATTORNEY AND REAL ESTATE PARALEGAL SUPERVISOR 1983-1988

Typing of legal documents, commercial leases and various real estate documents.

Dictation, billing, heavy telephone contact with clients and file management.

New York, NY

REVLON

ADMINISTRATIVE ASSISTANT TO DIRECTOR OF ORGANIZATION PROJECTS 1982-1983

Responsible for preparation of corporate flow charts, correspondence, phones and travel arrangements.

Scheduling of meetings and booking conference rooms.

Prepared and submitted expense reports.

EDUCATION/SKILLS

William Paterson University, Continuing Education

QuickBooks 2009, Adobe Photoshop CS2, Flash and Dreamweaver

St. Agnes Academic High School, College Point, NY

Concentration in Business and Office Procedures, Graduated with Regents Diploma

Experienced in MS Word, Outlook, Excel, Publisher, Website creation and design and Internet Proficient

Notary Public, State of New Jersey

REFERENCES

Provided Upon Request

Contact this candidate