Customer Service High School
Resume:
Paula S. Robin
Burbank CA, 91506
PROFESSIONAL WORK EXPERIENCE
St. Finbar Catholic Community, September 2003-November 2014
**** *. ***** ***, ******* CA 91506 818-***-****
Youth Minister/Confirmation Coordinator/Young Adult Minister:
• Plan, organize, create and implement all retreats and events for Youth, Young Adults,
Confirmation Programs and St. Finbar Catholic School
• Taught 5,000+ community members about community service, leadership, volunteer,
philanthropy, public speaking and event programming
• Trained adult volunteers to become catechist and Master catechist to teach students about
Catholicism for the Confirmation year I and II
• Managed a yearly program of 300+ students, which consisted of managing fiscal budget,
event programming, training students, philanthropy and service oriented planning
• Built a weekly youth night for high school students to join in community, learn about
their faith and provide an extra-curricular activity
Providence St. Joseph Medical Center/HC Hospital, January 1999-July 2003
501 S Buena Vista St, Burbank, CA 91505 818-***-****
Neurodiagnostic technician:
• Diagnose and treat disorders related to nervous system or other related diseases found
during testing
• Schedule and coordinate patients for testing at Providence Medical Center and Holy
Cross Hospital
• Worked in NICU, ICU, ER, Trauma unit and Neurology departments with Dr. Belafsky
• Conducted EEG, EMG, ENG exams to test for Epilepsy, Traumatic brain injuries, CDCP,
movement disorders, neurodegenerative disorder (Parkinson's disease, Alzheimer's
disease and Huntington's disease), infections in peripheral nervous system,
Encephalopathy, Altered mental state, etc.
Chubb Group of Insurance Companies September 1996 - December 1998
555 S. Flower Street, Los Angeles, CA 90071 Tel: 213-***-****
Customer Service Technician FTS:
• Prepared, developed and managed Fast Track System, to close insurance claims within
24-48 hours
• Trained staff on procedures and protocols regarding Fast Track System
• Provided medical billing to clients and other departments
• Managed various high end accounts, which included providing quarterly and annual
events
• Advised clients on how to deal with their insurance claims
Cathedral in the Pines Catholic School Infant Jesus Catholic Church March 1989 - May
1996
Archdiocese of Beaumont 7110 Archie St. Beaumont, TX 77701 409-***-****
Faith Formation:
September 1995-December 1998
March 1989-June 199
• Facilitated in the educational, spiritual and social development of students to enhance
healthy and positive interactions with others.
• Coordinated RCIA, Confirmation programs, CCD programs for 75,000 community
members
• Coordinated meetings, training sessions to educate teachers, volunteers and students on
diocesan practice and community leadership
• Managed program budget of over $100,000
• Sponsored and Lead CYO (Catholic Youth Organization for teenagers)
EDUCATION
Mater Catechist 2000-2002
Archdiocese of Los Angeles
Master Catechist 1987-1989
Archdiocese of Beaumont
Associates Degree, Criminal Justice 1984-1987
University of Houston
Lumberton High School 1980-1984
SUMMARY OF QUALIFICATIONS
• Strong organization and community-building skills, excellent judgment and an ability to
manage multiple priorities.
• Certified in Religious education by the archdiocese of Los Angeles
• Excellent time management and prioritizing under strict time constraints/deadlines
• Ability to work independently and positively with minimal supervision
• Proficient with both PC and Mac: Type 81 wpm • Skilled in interviewing, advising, and
accessing programs geared towards needs • Advertisement, budgeting, teaching and training
youth and adults,
• Active Catholic, Strong skills in integrating young people into the liturgical, pastoral, and
ministerial life of the parish and school
community.
• Over 20 years experience in ministry work, RCIA, Faith Formation, Confirmation, Liturgy,
Spiritual Direction, Ministering. •Experienced in being a liaison between the Church and School,
Parents and Teachers, Priest and Principal.
PERSONAL GOALS
To have stimulating work that challenges as times change
Know my strengths and weaknesses so I can better excel professionally and personally
Become know as an expert in my career
Be a mentor and have a mentor
REFERENCES
Deacon Bob Siedler
Pastoral Administrator
deaconbob@la-archdiocease
Reverend Albert Bahhuth
Immediate Supervisor St. Finbar St. Kateri Catholic Church
661-***-**** x 7910
********@*****************.***
Mrs. Tami Redman
Immediate Supervisor Cathedral in the Pines
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