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Customer Service High School

Location:
Burbank, CA
Salary:
40,000
Posted:
February 23, 2015

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Resume:

Paula S. Robin

**** *. ******* ****

Burbank CA, 91506

818-***-****

PROFESSIONAL WORK EXPERIENCE

St. Finbar Catholic Community, September 2003-November 2014

**** *. ***** ***, ******* CA 91506 818-***-****

Youth Minister/Confirmation Coordinator/Young Adult Minister:

• Plan, organize, create and implement all retreats and events for Youth, Young Adults,

Confirmation Programs and St. Finbar Catholic School

• Taught 5,000+ community members about community service, leadership, volunteer,

philanthropy, public speaking and event programming

• Trained adult volunteers to become catechist and Master catechist to teach students about

Catholicism for the Confirmation year I and II

• Managed a yearly program of 300+ students, which consisted of managing fiscal budget,

event programming, training students, philanthropy and service oriented planning

• Built a weekly youth night for high school students to join in community, learn about

their faith and provide an extra-curricular activity

Providence St. Joseph Medical Center/HC Hospital, January 1999-July 2003

501 S Buena Vista St, Burbank, CA 91505 818-***-****

Neurodiagnostic technician:

• Diagnose and treat disorders related to nervous system or other related diseases found

during testing

• Schedule and coordinate patients for testing at Providence Medical Center and Holy

Cross Hospital

• Worked in NICU, ICU, ER, Trauma unit and Neurology departments with Dr. Belafsky

• Conducted EEG, EMG, ENG exams to test for Epilepsy, Traumatic brain injuries, CDCP,

movement disorders, neurodegenerative disorder (Parkinson's disease, Alzheimer's

disease and Huntington's disease), infections in peripheral nervous system,

Encephalopathy, Altered mental state, etc.

Chubb Group of Insurance Companies September 1996 - December 1998

555 S. Flower Street, Los Angeles, CA 90071 Tel: 213-***-****

Customer Service Technician FTS:

• Prepared, developed and managed Fast Track System, to close insurance claims within

24-48 hours

• Trained staff on procedures and protocols regarding Fast Track System

• Provided medical billing to clients and other departments

• Managed various high end accounts, which included providing quarterly and annual

events

• Advised clients on how to deal with their insurance claims

Cathedral in the Pines Catholic School Infant Jesus Catholic Church March 1989 - May

1996

Archdiocese of Beaumont 7110 Archie St. Beaumont, TX 77701 409-***-****

Faith Formation:

September 1995-December 1998

March 1989-June 199

• Facilitated in the educational, spiritual and social development of students to enhance

healthy and positive interactions with others.

• Coordinated RCIA, Confirmation programs, CCD programs for 75,000 community

members

• Coordinated meetings, training sessions to educate teachers, volunteers and students on

diocesan practice and community leadership

• Managed program budget of over $100,000

• Sponsored and Lead CYO (Catholic Youth Organization for teenagers)

EDUCATION

Mater Catechist 2000-2002

Archdiocese of Los Angeles

Master Catechist 1987-1989

Archdiocese of Beaumont

Associates Degree, Criminal Justice 1984-1987

University of Houston

Lumberton High School 1980-1984

SUMMARY OF QUALIFICATIONS

• Strong organization and community-building skills, excellent judgment and an ability to

manage multiple priorities.

• Certified in Religious education by the archdiocese of Los Angeles

• Excellent time management and prioritizing under strict time constraints/deadlines

• Ability to work independently and positively with minimal supervision

• Proficient with both PC and Mac: Type 81 wpm • Skilled in interviewing, advising, and

accessing programs geared towards needs • Advertisement, budgeting, teaching and training

youth and adults,

• Active Catholic, Strong skills in integrating young people into the liturgical, pastoral, and

ministerial life of the parish and school

community.

• Over 20 years experience in ministry work, RCIA, Faith Formation, Confirmation, Liturgy,

Spiritual Direction, Ministering. •Experienced in being a liaison between the Church and School,

Parents and Teachers, Priest and Principal.

PERSONAL GOALS

To have stimulating work that challenges as times change

Know my strengths and weaknesses so I can better excel professionally and personally

Become know as an expert in my career

Be a mentor and have a mentor

REFERENCES

Deacon Bob Siedler

Pastoral Administrator

818-***-****

deaconbob@la-archdiocease

Reverend Albert Bahhuth

Immediate Supervisor St. Finbar St. Kateri Catholic Church

661-***-**** x 7910

acofyt@r.postjobfree.com

Mrs. Tami Redman

Immediate Supervisor Cathedral in the Pines

409-***-****



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