Manager Management

LEONEL A. TORREJON - CICP, ICCE, C.C.

**** **** ***** **

Sanford, FL. 32771

630-***-**** e-mail: ***************@*****.***

URL: www.linkedin.com/pub/leonel-a-torrejon-cicp-icce-c-c/a/40b/1b3/

SUMMARY

Over 15 years delivering value-added leadership in Credit and A/R Collections management.

Senior leadership roles in process improvements for business solutions in the following areas:

1. Credit business intelligence and credit risk solutions

2. Credit underwriting and financial analysis

3. Customer relations development

4. Customer retention and revenue growth.

Core Values:

Think company and customer first

Accountability and Integrity

Relationship – Partnership - Collaboration

PROFESSIONAL HIGHLIGHTS

• Directly responsible for building process improvement policies for audit and compliance.

• IT project management credit solutions: AS 400, Sungard, D&B, SAP, Microsoft Suite

• Expert in building Scorecards and Predictive Metrics to forecast and mitigate credit risk.

• Lending underwriting expertise.

• Methodology in credit risk-reward practices that result in sales opportunities.

• Root Cause Analysis to identify problems and implement solutions

• Fluent bilingual Spanish - English.

• Toastmaster International Certified Competent Communicator public speaker.

• Member of the Education Committee at the NACM, and contributor to the FCIB

• Author of methodology in project management and work flow organization.

By the numbers:

1. Consistently reduced or maintained Bad Debt at historic levels, (less than 1%)

2. Significantly reduced cost by levering credit solution tools. (Over $1.2MM)

3. Delivered cost savings through IT solutions and ERP system improvements.

4. Increased sales opportunities by delivering customer retention strategies.

Author, mentor and presenter of the following educational and webinar sessions:

1. NACM 116th Annual Credit Congress; How to assign credit limits without financials.

2. "Best Practices to Quickly Analyze Large Credit Risks"

3. "Credit manager best practices after 2007 economic downturn"

4. "How to communicate credit practices to non-credit professionals"

5. “Vendor - Supply Chain Risk Management practices”

6. Global risk solutions - Looking at the "Big Picture"

7. “Audit, Compliance and Financial Controls for Credit Managers”

Leonel A. Torrejon PROFESSIONAL EXPERIENCE

2

Express-Scripts - CuraScript Specialty Distribution

2014

Director, Credit & Collections

• Senior leadership roles in process improvements that deliver value-added business solutions in

the areas of credit risk management, customer retention and revenue growth.

• Responsible for employees’ mentoring and development.

American Hotel Register – Credit & Collections Manager 2013

• Assigned to implement best practices in invoicing, A/R and credit risk management

NACM and D&B Advisory Council contributor

2013

• Consultant and contributor: NACM – FCIB and D&B credit seminars and conferences

OfficeMax Inc. Credit Manager 2006 to

2013

• Manage and mentor a team of financial analysts and credit professionals

• Senior leadership for credit process improvements and best practices

• Creator of credit policies and procedures, performance metrics and credit risk scorecards

• Leadership that delivered compliance for audits / SOX and financial controls requirements

• Lowest Bad Debt and DSO levels in company’s history.

Castrol ILS, BP. Senior Credit Analyst 2004 -

2006

(Latin America & Global) Financial Controls and Accounting

• Managed Domestic, Latin America, Asia-Pacific credit A/R portfolios

• Accomplished project management that transitioned Asia-Pacific credit from USA to Singapore

• Established successful Collections and credit analysis practices for Latin America customers

• Delivered process improvements in ACH Electronic Payments and Letters of Credit

• Project management practices using Six Sigma methodology

TELLABS, Inc. (Telecom) Credit Manager - Latin America

General Binding Corp. Credit Manager – Latin America

Prudential Financial Services. Financial Planner, consumer financial services

EDUCATION / PROFESSIONAL DEVELOPMENT

• NACM – FCIB: Certifications FCIB and ICCE

• Toastmasters International, Competent Communicator Certified (CC)

• Deloitte – Strategic CPE financial education program

• Mendoza Executive Education - Notre Dame EVA education program

• Executive Education - University of Notre Dame / Mendoza College of Business

• John Kind Learning, London, UK- Global Credit Management

• Bachelor of Business Administration in Finance - Almeda University, Boise, ID

• Triton College, River Grove, IL – ABA Certificates in Banking and Accounting

Contact this candidate