Sales Manager
Resume:
John Mason
Grand Rapids, MI 49546
Phone: 616-***-****
**********@*******.***
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Sales and operations strategist who can facilitate restructuring and reorganizations to positively impact the
bottom-line. Utilizes excellent analytical and problem solving skills to drive cost reduction programs.
Results-oriented, hands-on manager and team builder, who can formulate strategic business plans, initiate
change and implement new processes in a challenging environment.
Persuasive communicator and strong negotiator, with outstanding presentation and people skills,
who can effectively interface with staff, customers and clients. Strong sales background.
Education
• BA, University of Michigan.
Professional Experience
Media Architect, Presort Services, Inc July 2012-Present
Mail Piece Design Professional. (MDP)
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Certified Digital Imaging Architect (CDIA+)
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Direct Response Marketing Campaigns.
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Work share partner with the United States Postal Service.
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Responsible for outside sales to new clients.
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Digital Document Processing.
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Consulting on new sales & marketing approaches.
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Electronic data storage and manipulation.
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Major accounts include Spectrum Health, Felder Communications, Spectrum Health, The
Dwelling Place, Schaasfma Heating & Cooling, Christian Learning Centers, Innereactive
Media, twinspires.com, Churchill Downs, and Professional Educational Services.
Sales Director, The Audit-All Group May 2011-July 2012
Responsible for guiding an existing company as a new start up.
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Presenting the company’s existing programs to new clients.
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Helping to close pending deals.
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Consulting on new marketing materials and new sales approaches.
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Introduce over 40 areas of cost savings.
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Work with Major Accounts.
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Form and build referral partnerships.
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Built a pipeline of over 100 new contacts.
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Major accounts included Steelcase, Gordon Food Service, JSJ Corporation, Parker Motor
Freight. Riviera Tool & Die, Mel Trotter Ministries, Blackmer Pump.
Director of Sales, Ultimate Solutions May 2007-April 2011
Responsible for cultivating sales in a small sorting, inspecting, re-working, light assembly, and
warehousing company.
Muskegon, MI
Designing and presenting new marketing materials to differentiate ourselves from our
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competition.
Conducting and supervising on and off-site sorting, inspection, rework and warehousing
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projects for Tier I and Tier II Automotive, Furniture, Aerospace, and Medical Device companies.
ISO Certification Process Management
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Hiring and training Sales and Staff personnel
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Internal operations management
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Logistics and warehousing
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Production line consulting
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IT
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Maintaining current client relationships
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Personal face-to-face sales with new clients
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Have doubled in just one month existing client base to ensure we are the “first call”
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during an emergency sort or inspection
Major accounts served: Dura Automotive, Hi-Lite, Herman Miller, Haworth, Steelcase, GHSP,
ITW, Metaldyne, Pixley-Richards, NetShape, Shape, Lacks Enterprises, ADAC, Alcoa, Magna-
Donnelly, Leon Plastics, Gentex.
Major Account Executive, IKON Office Solutions January 2006-May 2007
Grand Rapids, Michigan
• Certified in six vertical Markets; Healthcare, Education, Finance, Manufacturing,
Legal, and State and Local Government.
In charge of 6 direct report specialists.
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Specializing in Sales and Marketing to companies with over $100M or more in
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annual revenues.
Consultative sales involving the integration of multi-functional hardware devices
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to the network and the software enablers that are needed for storage and retrieval
of mission critical company documents.
Responsible for personally generating $1M to $1.5M in annual sales revenues.
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Major accounts serviced: Zondervan, L-3 Avionics, Genuine Parts, Sysco Food Services,
Viking Corp, Montcalm Public Schools, City of Kentwood, Wedgwood Christian
Services, Hope Network, Hospice of West Michigan, Valspar, and Lacks Industries
Chief Operations Officer, Trivalent LAN Concepts March 1996-December 2005
Grand Rapids, Michigan
Created and designed the firm’s Quality Improvement Process based on Malcolm
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Baldridge criteria.
Consulting and selling hardware and software to meet client’s LAN/WAN needs.
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Trained on basic computer infrastructure environments.
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Generated an increase of 43% in company revenues the first year as Head of Operations.
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Saved relationship with their largest customer utilizing quality improvement techniques.
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Graduated Novell’s PowerSell course, 3COM and APC sales training.
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Graduated Microsoft Enterprise solutions software, Citrix, and Oracle software.
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Major accounts serviced: Meijer Inc., Ermanco, Grand Rapids Press, Parke-Davis, Blue Care
Network, Donnelly, Herman Miller SQA, Ameribank, Old Kent Bank, Grand Rapids Public
Schools, and Spectrum Health.
Stationery Supply Company, Inc. May 1981-February 1996
Muskegon, Michigan
Account Executive/Sales Manager/VP/CEO, 1981-1996
Managed day-to-day operations including strategic planning, marketing development, sales,
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quality management, and personnel management and manufacturing liaison for new product
development.
• Took business revenues from $950K to $5.2 million in 6 years.
• Successfully ran both retail and contract operations for SSC and local PIP Printing franchise.
• Reduced annual operating expenses from $1 million to $700K through automation and
reorganization.
• Developed cost reductions strategies that increased profits by $300K, enabling the successful
sale of the contract office furniture and supply divisions.
• Received Steelcase’s prestigious “Customer Satisfaction Award” for commitment to quality
the first 2 years it was offered (1994 & 1995).
• Was named on-site “Quality Auditor” and conducted audits on dealerships in non-
competitive territories.
Major accounts serviced: Howmet Corp., Gerber, Teledyne, SPX, Brunswick, Muskegon Public
Schools, CMI, Kurdziel Iron, Hackley Hospital, Mercy/General Hospital, Blue Care, Horizon
Group, PHP, Verizon, Muskegon County, and Quality Stores.
Affiliations and Groups
Current Grand Rapids Rotary Club member, former Muskegon Rotary Club member and
Chairman of the Major Revenues Committee (5 year term served before moving to Grand
Rapids), former American Red Cross Board Member (3 year term served), former Muskegon
Economic Growth Alliance (MEGA) Board Member (3 year term served), former Right Place
Group (Division of Grand Rapids Chamber of Commerce) International Marketing Group,
University of Michigan Alumni Group (both Muskegon and Grand Rapids), former committee
member for Community Strategic Development for Old Kent Bank, John Ball Park Zoo Society,
Grand Rapids Children’s Museum, Frederick Meijer Gardens, Grand Rapids Broadway Theater
Guild, and Ambassador-Muskegon Community Foundation, West Michigan Postal Connection
(WMPCC), Association of Marketing Service Professionals (AMSP).
Contact this candidate